Marriott's Look No Further-Best Rate Guaranteed Master Thread
Feb 15, 2017, 4:44 am
#226
Join Date: Feb 2013
Posts: 1,815
Thanks for the advice/response.
The matter was escalated to the Team Supervisor. However, their response is that they cannot find the rate from their end which leads me to believe that the Booking.com rate could be geo-locaiton targeted. It is however publically available to Australian located users.
I have responded back stating the above and even if this is the case, the official Australian Marriott website Marriott.com.au is still more expensive than Booking.com.
The matter was escalated to the Team Supervisor. However, their response is that they cannot find the rate from their end which leads me to believe that the Booking.com rate could be geo-locaiton targeted. It is however publically available to Australian located users.
I have responded back stating the above and even if this is the case, the official Australian Marriott website Marriott.com.au is still more expensive than Booking.com.
Feb 15, 2017, 8:15 pm
#227
Join Date: Jul 2008
Location: NYC
Programs: AA EXP, SPG Plat, Marriott Silver, HH Gold
Posts: 797
Was surprised I was able to get another successful LNF claim, this time for an AC Hotel in Barcelona.
Compared against A.com, original lowest rate on Marriott site was 666++, took several back and forth emails because the Marriott rate fluctuated a lot night to night, and two nights ended up being higher by 0.50 EUR, so 4 nights adjusted to the average nightly rate of competing site for a total of 480++. Not too bad. Combined with Citi 4th night.
Have to make sure you keep an eye on what the agent does after approving, as my reservation was accidentally shortened by 2 nights.
Compared against A.com, original lowest rate on Marriott site was 666++, took several back and forth emails because the Marriott rate fluctuated a lot night to night, and two nights ended up being higher by 0.50 EUR, so 4 nights adjusted to the average nightly rate of competing site for a total of 480++. Not too bad. Combined with Citi 4th night.
Have to make sure you keep an eye on what the agent does after approving, as my reservation was accidentally shortened by 2 nights.
Feb 16, 2017, 7:24 am
#228
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,018
Wow, first try at LNF and received response 13 hours later in the affirmative. Way to go Marriott! You can teach Starwood a thing or two about response times. Thanks.
Feb 17, 2017, 9:51 am
#229
Join Date: Dec 2002
Location: Los Angeles, CA
Posts: 143
New Marriott Property in Kauai - Koloa Landing. 3BR suite in June. Marriott price - 611. Expedia price - 586. Successful claim saved me almost $1,500 for an 8 night stay!
Feb 19, 2017, 3:16 pm
#230
Join Date: Sep 2016
Programs: AEROPLAN, SPG GOLD
Posts: 42
Booked a hotel in Beijing for a Club suite. Claim was successful.
Claim was successful. Saved me about $90 CAD per night.
Claim was successful. Saved me about $90 CAD per night.
Last edited by sunzi; Feb 19, 2017 at 3:25 pm
Feb 23, 2017, 6:53 am
#231
Join Date: Jan 2015
Location: Florida
Posts: 686
Booked a AAA rate at Marriott Inner Harbor in Baltimore for $198. Found a room hotels.com for 183. LNF claimed dropped room rate to $137.
This was my first successful LNF
This was my first successful LNF
Feb 23, 2017, 7:43 am
#232
Join Date: Feb 2013
Posts: 1,815
And kudos to LNF for making it easy and not giving you a hard time.
I'm sure the AAA rate is lower than the standard rate, but they could have given you grief making you change to a regular and refiling. As AAA you must be a member and is not available to all as per T&C.
Feb 23, 2017, 7:51 am
#233
Join Date: Jan 2015
Location: Florida
Posts: 686
Congratulations!
And kudos to LNF for making it easy and not giving you a hard time.
I'm sure the AAA rate is lower than the standard rate, but they could have given you grief making you change to a regular and refiling. As AAA you must be a member and is not available to all as per T&C.
And kudos to LNF for making it easy and not giving you a hard time.
I'm sure the AAA rate is lower than the standard rate, but they could have given you grief making you change to a regular and refiling. As AAA you must be a member and is not available to all as per T&C.
Feb 24, 2017, 2:49 am
#234
Join Date: Nov 2005
Location: SEA
Programs: HH Silver
Posts: 2,400
So a 3rd party website lists the room as a Double Standard. Marriott website lists it as 1 king room. I know that this hotel does not have any rooms with double beds. Should they honor it? They turned it down because they said the room description does not match, and attached this: "you will find that on their website "Double" refers to one bed. This is not a comparable room type."
Feb 24, 2017, 7:00 am
#235
Join Date: Oct 2003
Location: Phoenix, AZ USA
Programs: AA Life Gold, Marriott Platinum Elite
Posts: 472
So a 3rd party website lists the room as a Double Standard. Marriott website lists it as 1 king room. I know that this hotel does not have any rooms with double beds. Should they honor it? They turned it down because they said the room description does not match, and attached this: "you will find that on their website "Double" refers to one bed. This is not a comparable room type."
Feb 24, 2017, 6:49 pm
#236
Join Date: Feb 2013
Posts: 1,815
So a 3rd party website lists the room as a Double Standard. Marriott website lists it as 1 king room. I know that this hotel does not have any rooms with double beds. Should they honor it? They turned it down because they said the room description does not match, and attached this: "you will find that on their website "Double" refers to one bed. This is not a comparable room type."
A few years back I was able to get an approval same sort of thing. YMMV.
Feb 25, 2017, 7:40 am
#237
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,101
Just starting to get into LNF BRG rates with Marriott. I'm looking at Boston a week on Saturday.... would I have been better off looking far in advance? Or do people still have success a week before their stay?
Last edited by goldencondor; Feb 25, 2017 at 7:52 am
Feb 25, 2017, 8:04 am
#238
Join Date: Jan 2015
Location: Florida
Posts: 686
I would say far in advance. I can't remember a single hotel stay where the price dropped a week before my stay, although most of my travel is booked 4+ weeks in advance.
Feb 26, 2017, 4:27 pm
#239
Join Date: Jul 2008
Location: NYC
Programs: AA EXP, SPG Plat, Marriott Silver, HH Gold
Posts: 797
Feb 26, 2017, 10:41 pm
#240
Join Date: Nov 2005
Location: SEA
Programs: HH Silver
Posts: 2,400
I would write back and explain that the hotel does not have any double beds. In this particular hotel the room has 1 bed and that they are king size so it is same room. Or whatever case may be. Be explicit with details as possible.
A few years back I was able to get an approval same sort of thing. YMMV.
A few years back I was able to get an approval same sort of thing. YMMV.