Apr 27, 2016, 10:15 am
Last edit by: mediator
Taste of Gold/Platinum
You are given gold/platinum status for 90 days, and you must complete a certain number of nights/stays to retain that status for the remainder of the year plus the following year. This promotion is targeted only.
Road to Gold/Platinum (a.k.a. Gold/Platinum Challenge)
Currently, this will allow you to move up one level with a shortened stay criteria. You have 90 days to complete 6/9 stays to receive Gold/Platinum status. If you do no qualify, you are eligible to start another challenge one year and one day after the 90th day of the challenge you just did. When you sign up, the MR CSR should tell you the date you are eligible to do another challenge.
FAQ
Q: What qualifies as a stay?
A: One paid night at a Marriott-brand (including Ritz-Carlton Hotels) hotel. Cash+points rate does not qualify. SPG hotels does not qualify (as of 03/2017). Some exclusions may apply, someone please help fill this in.
Q: Can I simply book multiple, consecutive one-night stays at the same hotel?
A: No.
Q: Can I jump between multiple Marriotts in the area?
A: Yes. As long as you book at least one night at each property. Special care must be taken if the Marriott properties are next to each other. They may share the same back-office. While you may book one night at each property on consecutive nights, which should count as two stays, it may only count as one stay. A call to Marriott Rewards should split them up correctly.
Q: Can I book multiple nights at different properties for the same night to get multiple stay credits?
A: No. Regardless how many different places you book for the same night, it all counts as one stay.
Q: Can I sign up for both Gold and Platinum Challenges at the same time?
A: No. Only one challenge per year.
Q: I'm Silver, can I do the Platinum challenge?
A: No. This is only a one-level promotion. You are only eligible for the Gold challenge.
Q: Can a non-elite do the Gold Challenge
A: No. Must be Silver.
Q: I just completed my 6th/9th stay. When should I see my new status?
A: Good job! Your new status should appear after your 6th/9th stay posts to your account.
Q: Can I book a meeting to get a stay credit?
A: No. You will only receive 10 night credits, not a stay credit.
You are given gold/platinum status for 90 days, and you must complete a certain number of nights/stays to retain that status for the remainder of the year plus the following year. This promotion is targeted only.
Road to Gold/Platinum (a.k.a. Gold/Platinum Challenge)
Currently, this will allow you to move up one level with a shortened stay criteria. You have 90 days to complete 6/9 stays to receive Gold/Platinum status. If you do no qualify, you are eligible to start another challenge one year and one day after the 90th day of the challenge you just did. When you sign up, the MR CSR should tell you the date you are eligible to do another challenge.
FAQ
Q: What qualifies as a stay?
A: One paid night at a Marriott-brand (including Ritz-Carlton Hotels) hotel. Cash+points rate does not qualify. SPG hotels does not qualify (as of 03/2017). Some exclusions may apply, someone please help fill this in.
Q: Can I simply book multiple, consecutive one-night stays at the same hotel?
A: No.
Q: Can I jump between multiple Marriotts in the area?
A: Yes. As long as you book at least one night at each property. Special care must be taken if the Marriott properties are next to each other. They may share the same back-office. While you may book one night at each property on consecutive nights, which should count as two stays, it may only count as one stay. A call to Marriott Rewards should split them up correctly.
Q: Can I book multiple nights at different properties for the same night to get multiple stay credits?
A: No. Regardless how many different places you book for the same night, it all counts as one stay.
Q: Can I sign up for both Gold and Platinum Challenges at the same time?
A: No. Only one challenge per year.
Q: I'm Silver, can I do the Platinum challenge?
A: No. This is only a one-level promotion. You are only eligible for the Gold challenge.
Q: Can a non-elite do the Gold Challenge
A: No. Must be Silver.
Q: I just completed my 6th/9th stay. When should I see my new status?
A: Good job! Your new status should appear after your 6th/9th stay posts to your account.
Q: Can I book a meeting to get a stay credit?
A: No. You will only receive 10 night credits, not a stay credit.
"Taste of Gold/Platinum" promotion and Platinum challenge [Merged threads]
Jan 28, 2018, 2:57 pm
#2566
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,669
What number are you all calling to sign up for the challenge? I'm currently gold, so I'd like to sign up for the platinum challenge.
EDIT: I was asking about the number because the gold MR number listed on the membership card stored on my iPhone wallet is wrong (888-097-xxxx, that's not a valid USA number), but I ended up calling the reservations line, which in turn connected me to the MR line. I'm all set for the platinum challenge, and I already have five stays booked in the next two months. Should be good.
EDIT: I was asking about the number because the gold MR number listed on the membership card stored on my iPhone wallet is wrong (888-097-xxxx, that's not a valid USA number), but I ended up calling the reservations line, which in turn connected me to the MR line. I'm all set for the platinum challenge, and I already have five stays booked in the next two months. Should be good.
Last edited by fliesdelta; Jan 28, 2018 at 5:56 pm
Feb 5, 2018, 11:49 pm
#2567
Join Date: Jan 2018
Location: Milano (Italy)
Programs: Marriott TITANIUM, BWR Dia, IHG, Millemiglia Alitalia
Posts: 487
I wrote to CS through form as told by Insiders but, since 2 days, I got no answer for my polite request of Platinum challenge.
Is this the kind of delay to expect or better write again?
I have many bookings for the near future
Is this the kind of delay to expect or better write again?
I have many bookings for the near future
Feb 6, 2018, 7:13 am
#2568
Join Date: Nov 2017
Posts: 10
I would just call in (to the Marriott Gold line if you are gold). The CSRs were very helpful and knew exactly what I was calling about.
Feb 6, 2018, 10:56 am
#2569
Join Date: Jan 2018
Location: Milano (Italy)
Programs: Marriott TITANIUM, BWR Dia, IHG, Millemiglia Alitalia
Posts: 487
Thank you, I got an email right now stating that, if I complete the challenge (May 2018), i will be PLAT till January 2019! Why everyone has been told 2020?! That's unfair
Feb 7, 2018, 1:45 am
#2570
Join Date: Feb 2018
Posts: 74
Got nothing up to now and will be downgraded to Gold end of Feb. :-(
Feb 7, 2018, 9:34 am
#2571
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,692
Most people do not get an email, so that is not something systematic. The way the system is set up you get status thru Feb 2020, so I suspect that is just a typo by whoever wrote your email
Feb 7, 2018, 10:36 am
#2572
Join Date: Jan 2018
Location: Milano (Italy)
Programs: Marriott TITANIUM, BWR Dia, IHG, Millemiglia Alitalia
Posts: 487
Yes thank you, I ended up phoning to Gold Line, they told me 2020 so I think there is no great communication between different customer service depts.
Feb 9, 2018, 12:48 pm
#2573
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Can anyone confirm is Platinum gets reflected immediately upon the last (i.e. ninth paid) challenge stay is posted? And SPG status gets updated accordingly straightaway?
Feb 9, 2018, 12:50 pm
#2574
Join Date: Nov 2017
Posts: 10
I am cutting it close on when I expect to finish my last stay and when I need Plat status (flying United to Portugal and want to take advantage of Economy Plus through United Silver). Anyways, I spoke with a rep and they said after you check out, you can call and they will update your status manually rather than waiting. He seemed to imply that as long as you have checked out of your last stay, this could be done immediately. Hope this helps!
Feb 9, 2018, 3:02 pm
#2575
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,194
I am cutting it close on when I expect to finish my last stay and when I need Plat status (flying United to Portugal and want to take advantage of Economy Plus through United Silver). Anyways, I spoke with a rep and they said after you check out, you can call and they will update your status manually rather than waiting. He seemed to imply that as long as you have checked out of your last stay, this could be done immediately. Hope this helps!
Feb 10, 2018, 1:41 pm
#2576
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
I am cutting it close on when I expect to finish my last stay and when I need Plat status (flying United to Portugal and want to take advantage of Economy Plus through United Silver). Anyways, I spoke with a rep and they said after you check out, you can call and they will update your status manually rather than waiting. He seemed to imply that as long as you have checked out of your last stay, this could be done immediately. Hope this helps!
Feb 20, 2018, 4:08 pm
#2578
Join Date: Aug 2009
Posts: 20
Retain Gold status during Platinum challenge?
Been gold for 6+ years, if relevant. Travel dropped last year so now signed up for the Platinum challenge for the next three months.
If I book now, while Gold, for dates after end of February, will I be Gold during my stays?
If I book now, while Gold, for dates after end of February, will I be Gold during my stays?
Feb 21, 2018, 5:31 am
#2579
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
Yes. You won't get bumped up to Platinum until you've completed the challenge. It's different from Hilton in that respect (where you get Diamond immediately and have to complete the challenge to retain it).
Feb 21, 2018, 8:12 am
#2580
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
The property may think you are gold unless there is a change/refresh to your rez after dropping down. Don't expect any of the gold benefits from MR, those look at your status at the time of the stay.