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Las Vegas Cosmopolitan Hotel [Master Thread]

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Old Dec 19, 2013, 9:27 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: dgreen12
Hotel Website: The Cosmopolitan of Las Vegas, Autograph Collection
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas

The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services

The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee

Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.

Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.

Platinums receive:

* use of Platinum check-in area (to the left of main desks)

* Platinum arrival gift is $10FB coupon or 1,000 points

* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.

* free tea/coffee 6am - noon in the plat lobby check-in area

* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.

Resort fee:

* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.

Receiving Bonvoy Points for a Stay:

Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.

Hat tip to billycwhatup for this:

* Identity points and MR points can not be earned on the same stay

Other tips

The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.

The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.

The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".

If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.

And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.

If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).

If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.

Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.

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Las Vegas Cosmopolitan Hotel [Master Thread]

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Old Mar 12, 2014, 12:32 pm
  #1771  
 
Join Date: Feb 2009
Location: Dallas
Programs: United 1K, Marriott Lifetime Titanium
Posts: 61
For those of you wanting to find a LNF rate, i've found that i4vegas has rates that are about 50 cents cheaper than marriott's. So far I've had every claim honored the past week with that site, making it an easy way to get another 25% off.

I had a question regarding the room keys. I'm planning a big party with some friends and we booked a Wrap Around Terrace w/ Connector, however it looks like we may have one or two people not accounted for in the reservation. Do they gave a personal room key to the person who made the reservation or will the 5 other guys in our party each get personal keys as well?
schuepbach is offline  
Old Mar 12, 2014, 2:22 pm
  #1772  
 
Join Date: Jan 2013
Location: Los Angeles, CA
Programs: Marriott Platinum
Posts: 3
Originally Posted by schuepbach
For those of you wanting to find a LNF rate, i've found that i4vegas has rates that are about 50 cents cheaper than marriott's. So far I've had every claim honored the past week with that site, making it an easy way to get another 25% off. (Thank you.)

Do they give a personal room key to the person who made the reservation or will the 5 other guys in our party each get personal keys as well?
It has been my experience that the name of the main person on the reservation appears on the key.
Nexttimebeearly is offline  
Old Mar 12, 2014, 11:25 pm
  #1773  
 
Join Date: Oct 2003
Location: Phoenix, AZ USA
Programs: AA Life Gold, Marriott Platinum Elite
Posts: 474
They will give you as many keys as you want when you check in. If you want someone else to be able to get a key in your absence, you must "put them on the room" when you check in.
azmojo is offline  
Old Mar 28, 2014, 9:31 am
  #1774  
 
Join Date: Jan 2008
Programs: I fly too much and stay at too many hotels
Posts: 489
One year later......

It has been almost exactly one year since I posted a trip report here, (post 1366 in this thread). Well, a year has made a difference. As had been a common sentiment in recent posts, the benefits of being Platinum have been devalued. I respect that the property if losing huge amounts of money and needs to manage appropriately. That does not prevent me as a client from bemoaning the loss of amenities.

There was only one representative working the Platinum arrivals lounge, (which has been moved to right the front doors). There were about 7 of us in line so it took a while - enough that several others bailed out and went to the main queue. The one tier upgrade did process, moved from a studio terrace to a soaking tub terrace. Absolutely no luck on a fountain view room. Did not try the $20 trick because it wasn't worth that much to me. Did get a high floor West tower room.

Loss of the wicked spoon certs is a blow.

Walk in room and everything just looks tired. Carpets and walls dingy. Balcony was very dirty, beyond just the wind blown dust. The terrace floor was stained from spilled beverages. Cigarette holes in seat cushions and the wicker table was split and cracked. The marble floors in the bath, shower and tub area showed multiple foot prints. On the up side - the view was nice.

HBO and SHO are gone from TV system.

It was mid week, so primarily a business crowd. Secret pizza is still the best deal around for a quick dinner. Comme Ca is a great spot for a morning coffee and pastry.

Used the spa for the steam, and sauna. It was near the end of the day. I couldn't shake the feeling that things just weren't as fresh and well maintained as they should be. Many towels and robes on floor. Pile of wet towels in steam room/ Cool mist shower not working properly - just kind of a "meh" experience for a $30 access charge.

Overall, I would give the Cosmo a solid 3 out of 5 stars. The financial situation probably makes a refresh/update out of the question, but my impression was that it is looking a little tired, surprising for a relatively new property.

Unrelated note: Why do people need to bring their yap dogs with them? Night two my neighbors left Fifi to yip incessantly while they went out for the night. The only solution the Hotel had was to move me. Apparently security could not remove the dog, (though I would have been happy to use the 60 floor express elevator off my balcony to remedy the problem). Limited options available for Hotel to address the thoughtlessness of others, but it left me feeling as though it was my stray and loyalty that was devalued. Moved to east tower, lost my view and the rooms there felt even dingier than the first room. Not a fan of the East tower. Front desk did give me a $30 food and beverage credit which was nice, but in retrospect not sufficient for he inconvenience of having to pack and move at 9:00 at night. Will address with front desk at check out.
brobab is offline  
Old Mar 28, 2014, 12:33 pm
  #1775  
 
Join Date: Sep 2008
Location: Midwest USA
Programs: BA SIL, WN A, UA SIL, Marriott TIT (LT), Hilton DIA
Posts: 1,971
Going back to Vegas in may, and for the first time in 15 or so visits, we are NOT staying at the Cosmo. I guess they just don't need/want the business.
nachosdelux is offline  
Old Mar 28, 2014, 12:37 pm
  #1776  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Originally Posted by brobab
It has been almost exactly one year since I posted a trip report here, (post 1366 in this thread). Well, a year has made a difference. As had been a common sentiment in recent posts, the benefits of being Platinum have been devalued. I respect that the property if losing huge amounts of money and needs to manage appropriately. That does not prevent me as a client from bemoaning the loss of amenities.

There was only one representative working the Platinum arrivals lounge, (which has been moved to right the front doors). There were about 7 of us in line so it took a while - enough that several others bailed out and went to the main queue. The one tier upgrade did process, moved from a studio terrace to a soaking tub terrace. Absolutely no luck on a fountain view room. Did not try the $20 trick because it wasn't worth that much to me. Did get a high floor West tower room.

Loss of the wicked spoon certs is a blow.

Walk in room and everything just looks tired. Carpets and walls dingy. Balcony was very dirty, beyond just the wind blown dust. The terrace floor was stained from spilled beverages. Cigarette holes in seat cushions and the wicker table was split and cracked. The marble floors in the bath, shower and tub area showed multiple foot prints. On the up side - the view was nice.

HBO and SHO are gone from TV system.

It was mid week, so primarily a business crowd. Secret pizza is still the best deal around for a quick dinner. Comme Ca is a great spot for a morning coffee and pastry.

Used the spa for the steam, and sauna. It was near the end of the day. I couldn't shake the feeling that things just weren't as fresh and well maintained as they should be. Many towels and robes on floor. Pile of wet towels in steam room/ Cool mist shower not working properly - just kind of a "meh" experience for a $30 access charge.

Overall, I would give the Cosmo a solid 3 out of 5 stars. The financial situation probably makes a refresh/update out of the question, but my impression was that it is looking a little tired, surprising for a relatively new property.

Unrelated note: Why do people need to bring their yap dogs with them? Night two my neighbors left Fifi to yip incessantly while they went out for the night. The only solution the Hotel had was to move me. Apparently security could not remove the dog, (though I would have been happy to use the 60 floor express elevator off my balcony to remedy the problem). Limited options available for Hotel to address the thoughtlessness of others, but it left me feeling as though it was my stray and loyalty that was devalued. Moved to east tower, lost my view and the rooms there felt even dingier than the first room. Not a fan of the East tower. Front desk did give me a $30 food and beverage credit which was nice, but in retrospect not sufficient for he inconvenience of having to pack and move at 9:00 at night. Will address with front desk at check out.
The loss of HBO and Showtime is another kick in the teeth. Granted its vegas and so there is plenty to do, but if you have been on the road awhile maybe you want one night to catch up on your shows. Its unfortunate that the cosmo experience has been devalued. It seems like the hotel will only become even more rundown with the passing of time.
Red259 is offline  
Old Mar 28, 2014, 12:59 pm
  #1777  
 
Join Date: Feb 2013
Posts: 1,815
Originally Posted by nachosdelux
Going back to Vegas in may, and for the first time in 15 or so visits, we are NOT staying at the Cosmo. I guess they just don't need/want the business.
Which hotel did you decide to stay at?
YoungBubbie is offline  
Old Mar 28, 2014, 5:51 pm
  #1778  
 
Join Date: Oct 2011
Posts: 12
Cosmopolitan Las Vegas

Booking a suite with points and it says 2 person max. Anyone stay in a 1br terrace suite with more than 2 people? Any issues?

Thanks!
Bchristie is offline  
Old Mar 28, 2014, 7:21 pm
  #1779  
 
Join Date: Feb 2008
Location: CLT
Programs: AA-EXP, MR-PP
Posts: 3,440
Originally Posted by YoungBubbie
Which hotel did you decide to stay at?
Didn't ask me, but I moved my stays to FS Marriott off the strip.
iztok is offline  
Old Mar 28, 2014, 8:23 pm
  #1780  
 
Join Date: Sep 2008
Location: Midwest USA
Programs: BA SIL, WN A, UA SIL, Marriott TIT (LT), Hilton DIA
Posts: 1,971
Originally Posted by YoungBubbie
Which hotel did you decide to stay at?
Got a sweet deal on a suite at the Palms.
nachosdelux is offline  
Old Mar 28, 2014, 9:16 pm
  #1781  
 
Join Date: Jun 2011
Location: Boston
Programs: Delta Diamond, Jet Blue Mosiac, Marriott Platinum, SPG Platinum, National Executive Elite
Posts: 148
Originally Posted by Bchristie
Booking a suite with points and it says 2 person max. Anyone stay in a 1br terrace suite with more than 2 people? Any issues?

Thanks!
We had 4 of us in the room in January. They never said anything to us. I would assume as long as your not loud or do anything to draw attention to the matter, you should be fine.

-A
Anaom is offline  
Old Mar 29, 2014, 7:10 pm
  #1782  
 
Join Date: Feb 2013
Posts: 1,815
Originally Posted by iztok
Didn't ask me, but I moved my stays to FS Marriott off the strip.
I already booked my November trip for the Renaissance, JW and Cosmopolitan. Trying for the mega bonus. The Renaissance was very nice. We did it last year and got upgraded to a very nice suite. Hope the JW is as nice.
YoungBubbie is offline  
Old Mar 29, 2014, 7:12 pm
  #1783  
 
Join Date: Feb 2013
Posts: 1,815
Originally Posted by nachosdelux
Got a sweet deal on a suite at the Palms.
Next year I'm thinking about giving Aria a try.
YoungBubbie is offline  
Old Mar 29, 2014, 7:43 pm
  #1784  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Originally Posted by YoungBubbie
Next year I'm thinking about giving Aria a try.
I may consider Aria next time now that I am done with cosmo.
Red259 is offline  
Old Mar 30, 2014, 7:06 am
  #1785  
 
Join Date: Oct 2006
Location: MSP
Programs: DL DM, Marriott Plat, National Exec Elite
Posts: 1,357
I get weekly emails stating to save 100 dollar food/drink/spa credit per stay as well as two wicked spoon certs. I am not sure if this is because i am gold identity. I am not sure what silver identify members get. So with the 100 plus 2 certs still a value. Plus usually 25-40 dollars off per night.
MNAudiS4 is offline  


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