I got the letter too. It stated that it is important to them to offer services that meet their customers needs and they review their feedback.

No one contacted me for my opinion. Doesn't look like they contacted anyone else here.

Not much, but if there's a TD Bank nearby, the TD Buxx does give you access to the coin machine free, so might be worth it to hold onto.

I'm wondering if its because the name and SSN do not match then. It is a valid SSN, but I'm not 100% sure on the name -- it is the used name, but not the given name.(yes it is being used with consent)

LOL yeah that made me laugh as did the "back to school gift" of refunding load fees.

Not being contacted about my opinion is fine with me. It is however, somewhat audacious to claim that they are making changes because "it's important to offer accounts and services that meet our Customer's needs". :confused:

Oh, well, on to the next thing...

Agreed though to their credit it is a fairly graceful shutdown. They didn't just pull the plug on it. We got 30 days notice more or less so it could be worse and as you say on to the next thing.

They are right since we are not their target customers...

did you take a screenshot of application for that 'teen'? I do screenshots of my applications to make sure I know exactly what I submitted in case they tell me something else.

It is only the parent account that requires the name to match the CC(s) for obvious reasons.

I got a new Ink plus card, should I load the USB buxx card in 2-3 days for the $2000, or space it out over a month mixed in with other charges? Is Chase likely to shut me down?

what?? load it over 2-3 minutes and get with the program

^:D

Yeah, I can't really say anything bad about TD Bank. I actually became a customer of theirs last year when I needed a place to deposit my ATM withdrawals from the Target AMEX reload card. TD is convenient because they have longer hours than most banks, and they only require a minimum balance of $400 in checking to avoid fees (BoA is at $1500).

Shutting us down actually shows me that somebody at the bank has half a brain, and the advance notice shows me they're trying to be customer friendly. It would be interesting to see the stats, but I assume Flyertalkers are the vast majority of their Go card customers. There's little other reason to have the card (I guess you get it for your kid if you don't trust them with a regular credit card), and I assume most "real" customers aren't maxing this out at $3K a month. We're obviously money-losing customers, so it's hard to complain that they don't want to keep giving us their money.

damn it. at least TD Go didnt pull a Wells Fargo Prepaid Debit Card on us.... (i.e. shut us down without warning)

Have to agree with the PPs, I can't even get upset about their shutdown. They gave us the time to get our last couple K though and out before the plug is pulled.

Yup, took a screenshot/memorized it this time!

I do mean the parent SSN the one where I am fudging the name a bit. I do currently have a set of usbuxx up and running under my own name, and was going to set up some under another name/ssn combo I had access to. The name does match the CC.