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-   -   2025 Shutdown Thread (https://www.flyertalk.com/forum/manufactured-spending/2182227-2025-shutdown-thread.html)

solomiyo Apr 29, 2025 12:21 pm


Originally Posted by soy (Post 37056390)
Did AMEX tell you they are shutting you down or did the cards just stop working?

However I have to say it feels like you are omitting something. You must have some clue as to why they shut you down.
Maybe referral bonus are involved ?

If everything is truly legit, then you should be able to eventually get your MR. But if you have been doing anything shady, cash them out ASAP.

appreciate the comment but I gotta say I love internet logic, what do I gain from omitting any info? Hoping for a pity Amex RAT agent to see it and unblock me? 😂 just here to provide a data point and to see if anyone else is facing the same issue to get some idea on how to appeal.

no self referral bs don’t worry. Like I said if it’s for anything shady they should have shutdown my entire account why partial.

josephstern Apr 29, 2025 2:15 pm

So how did you get notified of the closures?

solomiyo Apr 29, 2025 3:33 pm


Originally Posted by josephstern (Post 37056836)
So how did you get notified of the closures?

Apple Pay removed & Email:


Account cancellation notice

We are writing to inform you that, after a recent review of your American Express® account(s) referenced above, we have cancelled the account(s) due to indicia of misuse.

Due to the nature of this cancellation, the account(s) listed above and any other accounts, if applicable, will neither be eligible for reinstatement nor for Membership Rewards® points redemptions.

It's important to note

You remain legally obligated to pay American Express for all charges incurred on the account(s) listed above under the terms of the Cardmember Agreement.

Contacting us

To the extent you disagree with this decision, please refer to the Claims Resolution section of your applicable Card Member Agreement(s).

Sincerely,

American Express

radonc1 Apr 29, 2025 4:15 pm


Originally Posted by solomiyo (Post 37056974)
Apple Pay removed & Email:


You never explained how you obtained the credits that you were "working through" and just how much those credits were and how obtained.

solomiyo Apr 29, 2025 5:19 pm


Originally Posted by radonc1 (Post 37057042)
You never explained how you obtained the credits that you were "working through" and just how much those credits were and how obtained.

Wow, didn’t realize I accidentally filed for a mortgage with y’all. But alright detective, since we’re deep into the Amex True Crime docuseries now here’s the full exposé:
  • Hilton Surpass: just working toward that $15k FNA like a functioning adult making purchases.
  • Dell and utility credits? Used on actual Dell and utilities (crazy, I know).
  • Aspire’s for hotel stays — shocking plot twist, I actually travel.
  • Schwab card: basically my daily driver outside of CSP for dining/travel - cos I’m lazy and 1.1x is better than 1x.
  • Uber credits? Haven’t touched 'em in years...
  • I suppose flight credits are used as well, mostly with united occasionally United Travel Bank.
Let me know if you need my bank statements or a blood sample next. FR me lol. Ultimately the weird part about this is that I still have 5 cards left - notably amex business plat (same credit 'abuse' according to you all purist), amex everyday(actual sock drawer card), amazon prime(THE card to be closed if anything for MS).

josephstern Apr 29, 2025 5:19 pm

Not sure if this will make you feel better or not, but apparently you're not the only one:

https://dannydealguru.com/wave-of-amex-shutdowns/

solomiyo Apr 29, 2025 6:18 pm


Originally Posted by josephstern (Post 37057146)
Not sure if this will make you feel better or not, but apparently you're not the only one:

https://dannydealguru.com/wave-of-amex-shutdowns/

Better together than alone i suppose? Im going to appeal with the PO Box thing in a few days... Cest la vie.

soy Apr 29, 2025 8:01 pm


Originally Posted by solomiyo (Post 37057234)
Better together than alone i suppose? Im going to appeal with the PO Box thing in a few days... Cest la vie.

Based on all the reports, it looks like there could be an AI program gone rogue as it seems unlikely that so many seemingly innocent people would all get banned at the same time.

Now that they have killed CFPB, probably will have to go through your State AG as it seems Amex's appeals process for shutdowns is of the stone wall variety.

Do report back how you fare out

radonc1 Apr 30, 2025 9:44 am


Originally Posted by solomiyo (Post 37057145)
Wow, didn’t realize I accidentally filed for a mortgage with y’all. But alright detective, since we’re deep into the Amex True Crime docuseries now here’s the full exposé:
  • Hilton Surpass: just working toward that $15k FNA like a functioning adult making purchases.
  • Dell and utility credits? Used on actual Dell and utilities (crazy, I know).
  • Aspire’s for hotel stays — shocking plot twist, I actually travel.
  • Schwab card: basically my daily driver outside of CSP for dining/travel - cos I’m lazy and 1.1x is better than 1x.
  • Uber credits? Haven’t touched 'em in years...
  • I suppose flight credits are used as well, mostly with united occasionally United Travel Bank.
Let me know if you need my bank statements or a blood sample next. FR me lol. Ultimately the weird part about this is that I still have 5 cards left - notably amex business plat (same credit 'abuse' according to you all purist), amex everyday(actual sock drawer card), amazon prime(THE card to be closed if anything for MS).

Wow!!
I think the reasons we ask about details is so we can avoid the behavior, if there is such behavior, that gets one shut down.

Whether the person reporting the shut down wishes to disclose that behavior is of course up to that individual.

Since Amex is not going to reveal what it was that got you locked out, the only way we can ascertain those reasons is by DPs such as yours.
Please don't feel offended ;)

solomiyo Apr 30, 2025 9:52 am


Originally Posted by radonc1 (Post 37058291)
Wow!!
I think the reasons we ask about details is so we can avoid the behavior, if there is such behavior, that gets one shut down.

Whether the person reporting the shut down wishes to disclose that behavior is of course up to that individual.

Since Amex is not going to reveal what it was that got you locked out, the only way we can ascertain those reasons is by DPs such as yours.
Please don't feel offended ;)

Fair enough, sorry still a sore spot and i'm kinda just waiting to find out if there would be any follow up sneak attacks on the rest of the cards and even my biz checking. Just transferred 160k/580k to AC, not sure where to spend the rest.

Not sure if link is allowed but here's the full compiled DPs from a redditor, all credit to them. And oh yea, one additional weird DP - my indian friend obviously without a chinese name got shutdown as well on a sockdrawer bluecash:
https://www.reddit.com/r/churning/co...t=share_button

rrgg Apr 30, 2025 10:49 am

https://cimg1.ibsrv.net/gimg/www.fly...8ca247818a.jpg
Word of the day

radonc1 Apr 30, 2025 11:33 am


Originally Posted by solomiyo (Post 37058304)
Fair enough, sorry still a sore spot and i'm kinda just waiting to find out if there would be any follow up sneak attacks on the rest of the cards and even my biz checking. Just transferred 160k/580k to AC, not sure where to spend the rest.

Not sure if link is allowed but here's the full compiled DPs from a redditor, all credit to them. And oh yea, one additional weird DP - my indian friend obviously without a chinese name got shutdown as well on a sockdrawer bluecash:
https://www.reddit.com/r/churning/co...t=share_button

Hopefully, Amex isn't like Chase, that goes all in on closures, and shutters everything, including checking, savings and credit card accounts. They don't do it all at once, but over a period of weeks or even months.
The bad thing about Amex is that they have an elephant's memory and make the ban permanent. It would be nice to hear some DPs from people who were banned and then readmitted.

While I have no insight into why your accounts were closed, I'll take a stab. I think Amex may have just been trying to limit their credit exposure with you. Since you have a mix of credit and charge cards, there really isn't any maximum amount of money that you could borrow from them, since charge cards have technically no credit line, per se, unlike your Hilton cards, which do.

And while the email may seem to indicate that you were doing something nefarious, it may be that they thought you just had opened too many credit and charge cards for their liking.

If all your spending has been legit, then maybe a discussion with someone at Amex may be amenable to closure of some accounts and credit limit lowering on credit card accounts.

solomiyo Apr 30, 2025 11:46 am


Originally Posted by radonc1 (Post 37058545)
Hopefully, Amex isn't like Chase, that goes all in on closures, and shutters everything, including checking, savings and credit card accounts. They don't do it all at once, but over a period of weeks or even months.
The bad thing about Amex is that they have an elephant's memory and make the ban permanent. It would be nice to hear some DPs from people who were banned and then readmitted.

While I have no insight into why your accounts were closed, I'll take a stab. I think Amex may have just been trying to limit their credit exposure with you. Since you have a mix of credit and charge cards, there really isn't any maximum amount of money that you could borrow from them, since charge cards have technically no credit line, per se, unlike your Hilton cards, which do.

And while the email may seem to indicate that you were doing something nefarious, it may be that they thought you just had opened too many credit and charge cards for their liking.

If all your spending has been legit, then maybe a discussion with someone at Amex may be amenable to closure of some accounts and credit limit lowering on credit card accounts.

Appreciate the in depth take, unfortunately nobody would even speak to me and asked me to send dispute by mail is all.

are you saying “hopefully” Amex doesn’t do the gradual shutdown, or do you mean Chase doesnt?

soy Apr 30, 2025 1:03 pm


Originally Posted by solomiyo (Post 37058581)
Appreciate the in depth take, unfortunately nobody would even speak to me and asked me to send dispute by mail is all.

are you saying “hopefully” Amex doesn’t do the gradual shutdown, or do you mean Chase doesnt?

Per the Reddit, the speculation is pointing at a Chinese reseller that was shutdown by Amex, and accounts with any affiliation with the reseller(s) were also shutdown. There is also speculation about accounts with a high % of foreign transactions.

However of note for you are some posts in that thread suggesting that MR in a AMEX checking account can survive after AMEX shuts all credit/charge cards.

Learning2Travel May 7, 2025 11:36 am


Originally Posted by msp3 (Post 36806364)
That depends on if you've maxed out 1 order and then applied Chase pay over time to it such that you got a 0% interest $40k loan...

Technically how is that considered MS? You made a legit purchase at Costco, why does it matter what you bought? Why would Chase care vs any other item or purchase that they offered Pay Over Time? Just cause?


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