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Old Jan 2, 2018, 8:58 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ChrisFlyer66
This is the thread for 2018. The previous discussion can be found here.

When reporting/posting here please give as many details as you can or you will be asked for it anyways. Copy and paste the text below and alter as needed.

1. SHUTdn by Bank, Credit Card info. (@m3x, chs3 ,c1t1 and brcl@y)
2. Length of account before closure and CL?
3. Average monthly account balance checking and savings?
4. Volume of ms per month and how many months?
5. Cycle CL?
6. Did you BP using both options?
- BP by issuing bank (@m3x, chs3, c1t1 and brcl@y)
- BP by Vis/MC
7. Did you spell out the bank's full name in an internet forum?
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2018 Shutdown Thread

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Old Sep 21, 2018, 7:43 pm
  #331  
soy
 
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,689
Originally Posted by ecgz88
Just received a letter from Bank AML, inform me will close my account for excessive cash deposits/withdrawals , is it worth write a letter to fight or just let it go?

Thanks!
It is better for your credit report if you pro-actively close the account yourself rather than wait for the bank to do it. I say shut it down ASAP and move on.
soy is offline  
Old Sep 21, 2018, 7:55 pm
  #332  
 
Join Date: May 2016
Posts: 506
small banks are more human than algorithms in big banks. find a small bank and have personal banker informed about type of transactions you plan to make. if there is an issue that banker would call you before any shut down
cashcyclone is offline  
Old Sep 25, 2018, 4:39 pm
  #333  
 
Join Date: May 2005
Posts: 1,337
Wife and I just got completely axed by@m3x. Call was from Phoenix at 5:30pm central yesterday with no explanation.

Last edited by MileageGoblin; Sep 26, 2018 at 8:57 am Reason: Details redacted based on resolution advice
MileageGoblin is offline  
Old Sep 25, 2018, 5:28 pm
  #334  
 
Join Date: Jun 2014
Posts: 163
Originally Posted by MileageGoblin
Wife and I just got completely axed by@m3x. Call was from Phoenix at 5:30pm central yesterday with no explanation.
This is highly unusual! Many people have done tons of MS on the Old Blue Cash card and others without getting banned.

Last edited by dealhunter32; Sep 26, 2018 at 2:07 pm
dealhunter32 is offline  
Old Sep 25, 2018, 5:56 pm
  #335  
 
Join Date: Feb 2012
Posts: 4,477
Originally Posted by MileageGoblin
...Is this RAT team?
Spend has been all organic the past year. Bonuses were received 2+ years ago. Any help would be greatly appreciated. Able to get accounts drained but wife and I used these cards for most of spend...
What kind of business do you do with their competition? Perhaps there's a previously unknown trigger somewhere, and your shutdown was not completely at random.
MaxVO is offline  
Old Sep 25, 2018, 6:24 pm
  #336  
 
Join Date: Aug 2017
Posts: 72
Originally Posted by MileageGoblin
Had a $42 returned payment in June (old checking account I accidentally used)
This is your reason.
skanchur is offline  
Old Sep 25, 2018, 7:05 pm
  #337  
 
Join Date: May 2005
Posts: 1,337
Originally Posted by skanchur
This is your reason.
Thanks Captain Obvi.

Anyone else have more, productive advice? Such as how to fix? Probably better to converse via PM...
MileageGoblin is offline  
Old Sep 25, 2018, 7:42 pm
  #338  
Suspended
 
Join Date: May 2012
Posts: 233
Originally Posted by MileageGoblin

Thanks Captain Obvi.

Anyone else have more, productive advice? Such as how to fix? Probably better to converse via PM...
Not sure about that, Ive had a return payment too once.
EL3V3N is offline  
Old Sep 25, 2018, 11:28 pm
  #339  
 
Join Date: Apr 2011
Location: MSP
Programs: DL, BA, AA
Posts: 270
Interesting. Many that have Amex cards have had Serve and Redbird shut down, MSing 10's of thousands per month, if not more, many bonuses, overspending at Staples, etc. and have not been shut down. Seems to me one return payment wouldn't trigger a complete shutdown.
worldtravels is offline  
Old Sep 26, 2018, 12:19 am
  #340  
 
Join Date: Feb 2012
Posts: 4,477
Originally Posted by worldtravels
... Seems to me one return payment wouldn't trigger a complete shutdown.
Yes, the two events were not even coincidental (being 3 months apart). I got the impression from the story that this shutdown was reviewed by human(s). So I would look for more events that could reasonably be correlated to higher risk for the bank, and something they would be unwilling to disclose (low-equity mortgage, traffic citations, large medical charges to their CC's, who knows).
MaxVO is offline  
Old Sep 26, 2018, 7:26 am
  #341  
 
Join Date: Mar 2014
Location: PWM
Programs: AA Plat
Posts: 1,335
Originally Posted by worldtravels
Seems to me one return payment wouldn't trigger a complete shutdown.
It certainly can. It's thought that returned payments are viewed as much worse that lates. It's the difference between being forgetful and being bankrupt!
sexykitten7 is offline  
Old Sep 26, 2018, 8:40 am
  #342  
 
Join Date: May 2011
Posts: 889
Originally Posted by sexykitten7
It certainly can. It's thought that returned payments are viewed as much worse that lates. It's the difference between being forgetful and being bankrupt!
It's not that you were a bad boy / girl once, it's that a returned payment or other can things draw human eyes, which might not like what they're seeing, which leads to the shutdown. The return payment is just the first domino.
wyogold is offline  
Old Sep 26, 2018, 8:51 am
  #343  
 
Join Date: May 2012
Posts: 683
Originally Posted by wyogold
It's not that you were a bad boy / girl once, it's that a returned payment or other can things draw human eyes, which might not like what they're seeing, which leads to the shutdown. The return payment is just the first domino.
But OP said that all his spending are organic, what story can the human eye can see? it must be something beyond those organic spending.
liw5215 is offline  
Old Sep 26, 2018, 9:09 am
  #344  
 
Join Date: Dec 2017
Posts: 103
Are refunds/returns considered a trigger for shutdown? Didn't know that.
cwh82 is offline  
Old Sep 26, 2018, 5:06 pm
  #345  
 
Join Date: Feb 2016
Location: Northeastern United States
Posts: 597
Originally Posted by cwh82
Are refunds/returns considered a trigger for shutdown? Didn't know that.
When I flip a house I have multiple returns/refunds on my Amex cards during the 90 to120 days of remodeling and it's never been a problem. Earlier this year I had to return a commercial Viking stove that was damaged during delivery and I had already paid the Amex CC I charged it on and Amex didn't give me any troubles with the large refund amount. I guess it could be a YMMV thing.
Prometheus77 is offline  


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