Last edit by: ChrisFlyer66
This is the thread for 2018. The previous discussion can be found here.
When reporting/posting here please give as many details as you can or you will be asked for it anyways. Copy and paste the text below and alter as needed.
1. SHUTdn by Bank, Credit Card info. (@m3x, chs3 ,c1t1 and brcl@y)
2. Length of account before closure and CL?
3. Average monthly account balance checking and savings?
4. Volume of ms per month and how many months?
5. Cycle CL?
6. Did you BP using both options?
- BP by issuing bank (@m3x, chs3, c1t1 and brcl@y)
- BP by Vis/MC
7. Did you spell out the bank's full name in an internet forum?
When reporting/posting here please give as many details as you can or you will be asked for it anyways. Copy and paste the text below and alter as needed.
1. SHUTdn by Bank, Credit Card info. (@m3x, chs3 ,c1t1 and brcl@y)
2. Length of account before closure and CL?
3. Average monthly account balance checking and savings?
4. Volume of ms per month and how many months?
5. Cycle CL?
6. Did you BP using both options?
- BP by issuing bank (@m3x, chs3, c1t1 and brcl@y)
- BP by Vis/MC
7. Did you spell out the bank's full name in an internet forum?
2018 Shutdown Thread
#331
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,689
It is better for your credit report if you pro-actively close the account yourself rather than wait for the bank to do it. I say shut it down ASAP and move on.
#332
Join Date: May 2016
Posts: 506
small banks are more human than algorithms in big banks. find a small bank and have personal banker informed about type of transactions you plan to make. if there is an issue that banker would call you before any shut down
#333
Join Date: May 2005
Posts: 1,337
Wife and I just got completely axed by@m3x. Call was from Phoenix at 5:30pm central yesterday with no explanation.
Last edited by MileageGoblin; Sep 26, 2018 at 8:57 am Reason: Details redacted based on resolution advice
#334
Join Date: Jun 2014
Posts: 163
This is highly unusual! Many people have done tons of MS on the Old Blue Cash card and others without getting banned.
Last edited by dealhunter32; Sep 26, 2018 at 2:07 pm
#335
Join Date: Feb 2012
Posts: 4,477
What kind of business do you do with their competition? Perhaps there's a previously unknown trigger somewhere, and your shutdown was not completely at random.
#339
Join Date: Apr 2011
Location: MSP
Programs: DL, BA, AA
Posts: 270
Interesting. Many that have Amex cards have had Serve and Redbird shut down, MSing 10's of thousands per month, if not more, many bonuses, overspending at Staples, etc. and have not been shut down. Seems to me one return payment wouldn't trigger a complete shutdown.
#340
Join Date: Feb 2012
Posts: 4,477
Yes, the two events were not even coincidental (being 3 months apart). I got the impression from the story that this shutdown was reviewed by human(s). So I would look for more events that could reasonably be correlated to higher risk for the bank, and something they would be unwilling to disclose (low-equity mortgage, traffic citations, large medical charges to their CC's, who knows).
#342
Join Date: May 2011
Posts: 889
It certainly can. It's thought that returned payments are viewed as much worse that lates. It's the difference between being forgetful and being bankrupt!
#343
Join Date: May 2012
Posts: 683
But OP said that all his spending are organic, what story can the human eye can see? it must be something beyond those organic spending.
#344
Join Date: Dec 2017
Posts: 103
Are refunds/returns considered a trigger for shutdown? Didn't know that.
#345
Join Date: Feb 2016
Location: Northeastern United States
Posts: 597
When I flip a house I have multiple returns/refunds on my Amex cards during the 90 to120 days of remodeling and it's never been a problem. Earlier this year I had to return a commercial Viking stove that was damaged during delivery and I had already paid the Amex CC I charged it on and Amex didn't give me any troubles with the large refund amount. I guess it could be a YMMV thing.