Last edit by: ChrisFlyer66
This is the thread for 2018. The previous discussion can be found here.
When reporting/posting here please give as many details as you can or you will be asked for it anyways. Copy and paste the text below and alter as needed.
1. SHUTdn by Bank, Credit Card info. (@m3x, chs3 ,c1t1 and brcl@y)
2. Length of account before closure and CL?
3. Average monthly account balance checking and savings?
4. Volume of ms per month and how many months?
5. Cycle CL?
6. Did you BP using both options?
- BP by issuing bank (@m3x, chs3, c1t1 and brcl@y)
- BP by Vis/MC
7. Did you spell out the bank's full name in an internet forum?
When reporting/posting here please give as many details as you can or you will be asked for it anyways. Copy and paste the text below and alter as needed.
1. SHUTdn by Bank, Credit Card info. (@m3x, chs3 ,c1t1 and brcl@y)
2. Length of account before closure and CL?
3. Average monthly account balance checking and savings?
4. Volume of ms per month and how many months?
5. Cycle CL?
6. Did you BP using both options?
- BP by issuing bank (@m3x, chs3, c1t1 and brcl@y)
- BP by Vis/MC
7. Did you spell out the bank's full name in an internet forum?
2018 Shutdown Thread
#361


Join Date: Sep 2018
Programs: *Alliance Gold, Hyatt Globalist, AA Plat Pro, BA Gold, Hilton Diamond,Marriott Gold,
Posts: 171
#362




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,968
Many on here optimize spend for bonus categories, including buying gift cards at one merchant where there is a bonus to use at a merchants where there wouldn't be a bonus. The risks with doing this are twofold. First, the terms and conditions with most cards state that gift cards are ineligible for earning reward points. Second, the large dollar amount is behavior consistent with those who are reselling gift cards, so your large purchases could be misconstrued. The occasional gift card from an office supply store on a card with office supply stores as a category bonus may blend into the mix, but if that represents the bulk of purchases on the card I would say that will likely put your account under manual review.
#363


Join Date: Sep 2017
Posts: 212
Many on here optimize spend for bonus categories, including buying gift cards at one merchant where there is a bonus to use at a merchants where there wouldn't be a bonus. The risks with doing this are twofold. First, the terms and conditions with most cards state that gift cards are ineligible for earning reward points. Second, the large dollar amount is behavior consistent with those who are reselling gift cards, so your large purchases could be misconstrued. The occasional gift card from an office supply store on a card with office supply stores as a category bonus may blend into the mix, but if that represents the bulk of purchases on the card I would say that will likely put your account under manual review.
Does it really say that you cannot earn 5x bonus on gc? Where does it say that?
I know is says that on portal and indeed you will rarely get the portal to mistakenly award you their points on top of the 5x but I didn't know they said you can't do it for regular gc purchase. Can you refer me where they say that? I feel that is something they can easily block if they indeed don't want you to do it...
On your 2nd point of large spend triggering manual review, I intend on trying to not be too griddy. So online home depot orders for store pick up, which represent about 30% of expenses, I will use portal+freedom to go to 3.5. I will also try to minimize gc purchasing where I am not far off form the 5x... travel I will use CSR instead of GC (uber gc, airbnb gc, delta gc, and so on). But if they do review and contact me about my spending I will tell them the truth. I have learned that I can do this and earn more miles so I will like to work harder by buying gc vs pay with cc to earn those mile. If they say that is a no-no I will go from there.
#364




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,968
Interesting.
Does it really say that you cannot earn 5x bonus on gc? Where does it say that?
I know is says that on portal and indeed you will rarely get the portal to mistakenly award you their points on top of the 5x but I didn't know they said you can't do it for regular gc purchase. Can you refer me where they say that? I feel that is something they can easily block if they indeed don't want you to do it...
On your 2nd point of large spend triggering manual review, I intend on trying to not be too griddy. So online home depot orders for store pick up, which represent about 30% of expenses, I will use portal+freedom to go to 3.5. I will also try to minimize gc purchasing where I am not far off form the 5x... travel I will use CSR instead of GC (uber gc, airbnb gc, delta gc, and so on). But if they do review and contact me about my spending I will tell them the truth. I have learned that I can do this and earn more miles so I will like to work harder by buying gc vs pay with cc to earn those mile. If they say that is a no-no I will go from there.
Does it really say that you cannot earn 5x bonus on gc? Where does it say that?
I know is says that on portal and indeed you will rarely get the portal to mistakenly award you their points on top of the 5x but I didn't know they said you can't do it for regular gc purchase. Can you refer me where they say that? I feel that is something they can easily block if they indeed don't want you to do it...
On your 2nd point of large spend triggering manual review, I intend on trying to not be too griddy. So online home depot orders for store pick up, which represent about 30% of expenses, I will use portal+freedom to go to 3.5. I will also try to minimize gc purchasing where I am not far off form the 5x... travel I will use CSR instead of GC (uber gc, airbnb gc, delta gc, and so on). But if they do review and contact me about my spending I will tell them the truth. I have learned that I can do this and earn more miles so I will like to work harder by buying gc vs pay with cc to earn those mile. If they say that is a no-no I will go from there.
If you are using the portal plus Freedom Unlimited, that is as intended and won't present any concerns. My point was assuming you were going into an office supply store, buying gift cards that could be used at Home Depot for the 5x on the Ink and then using those gift cards for yourself (not reselling them). If you are doing this, you might not receive that courtesy call from the issuer. They will simply shut down the account since your behavior matches people who are engaged in true MS.
#365


Join Date: Sep 2017
Posts: 212
Chase doesn't specifically exclude gift cards like some other issuers, but they have broad discretion in the sense that if they think you are gaming them they have the ability to close your accounts.
If you are using the portal plus Freedom Unlimited, that is as intended and won't present any concerns. My point was assuming you were going into an office supply store, buying gift cards that could be used at Home Depot for the 5x on the Ink and then using those gift cards for yourself (not reselling them). If you are doing this, you might not receive that courtesy call from the issuer. They will simply shut down the account since your behavior matches people who are engaged in true MS.
If you are using the portal plus Freedom Unlimited, that is as intended and won't present any concerns. My point was assuming you were going into an office supply store, buying gift cards that could be used at Home Depot for the 5x on the Ink and then using those gift cards for yourself (not reselling them). If you are doing this, you might not receive that courtesy call from the issuer. They will simply shut down the account since your behavior matches people who are engaged in true MS.
I mostly buy online gc (e-gift card from staples) or I buy from Gyft... Will that be any better? Another idea - will calling them and letting them know that I will be renovating and will be putting more expenses on these cards help?
#366
FlyerTalk Evangelist


Join Date: Jul 2003
Location: Florida
Posts: 30,343
[MENTION=870329]bklgafly[/MENTION]
You are not going to get reassurance regardless how many times and threads you asked about your scenario.
The thing is, Chase (or any other bank), use a model that gauge the "normal" consumer behaviors and flag accounts that dont fit such "normal" pattern. Then the banks simply kill the flagged accounts, often without human intervention.
The amount you described to spend, is a fairly large amount of $400K renovation project albeit spread over a year - it definitely not fits a "normal" spend pattern at Office Supply stores, regardless how many Ink Cash cards (4 or 6 per your other threads) you have to rotate from. Pretty high chance the accounts would be flagged if each of your Ink Cash is maxed out on the $25K annual 5x spend.
The key words in Chase T&Cs - are their cards being used as "intended". Chase certainly does not intend for cardholders to shift spend category via category bonus to maximize the earnings of the reward program (or in your case, to maximize your actual saving on real expenditure). The Ink cards are designed for Spend for business at the office supply stores, that do not take into consideration of GCs are readily available in those stores. If you know the history of the Ink cards, you would know the reasons behind why 1) OD stopped selling $500 cash equivalent, 2) Chase put a cap on the annual category bonus spend. That happened 3 years ago. Eventually Chase stopped offering Ink Bold, followed by Ink Plus, but leaves Ink Cash alone due to the annual cap is relatively "reasonable".
Understanding the history of how Ink cards had evolved, may help you to discover other, albeit less "lucrative" alternatives to save money on your expensive renovation project. there are several suggestions in the other thread you posted your questions. Worth to consider.
Saving money is a good thing especially 5% on $400K spend, but you would also need to weight on what you would potentially face from the bank's risk control model.
You are not going to get reassurance regardless how many times and threads you asked about your scenario.
The thing is, Chase (or any other bank), use a model that gauge the "normal" consumer behaviors and flag accounts that dont fit such "normal" pattern. Then the banks simply kill the flagged accounts, often without human intervention.
The amount you described to spend, is a fairly large amount of $400K renovation project albeit spread over a year - it definitely not fits a "normal" spend pattern at Office Supply stores, regardless how many Ink Cash cards (4 or 6 per your other threads) you have to rotate from. Pretty high chance the accounts would be flagged if each of your Ink Cash is maxed out on the $25K annual 5x spend.
The key words in Chase T&Cs - are their cards being used as "intended". Chase certainly does not intend for cardholders to shift spend category via category bonus to maximize the earnings of the reward program (or in your case, to maximize your actual saving on real expenditure). The Ink cards are designed for Spend for business at the office supply stores, that do not take into consideration of GCs are readily available in those stores. If you know the history of the Ink cards, you would know the reasons behind why 1) OD stopped selling $500 cash equivalent, 2) Chase put a cap on the annual category bonus spend. That happened 3 years ago. Eventually Chase stopped offering Ink Bold, followed by Ink Plus, but leaves Ink Cash alone due to the annual cap is relatively "reasonable".
Understanding the history of how Ink cards had evolved, may help you to discover other, albeit less "lucrative" alternatives to save money on your expensive renovation project. there are several suggestions in the other thread you posted your questions. Worth to consider.
Saving money is a good thing especially 5% on $400K spend, but you would also need to weight on what you would potentially face from the bank's risk control model.
Last edited by Happy; Oct 8, 2018 at 1:09 pm
#367


Join Date: Sep 2017
Posts: 212
[MENTION=870329]bklgafly[/MENTION]
You are not going to get reassurance regardless how many times and threads you asked about your scenario.
The thing is, Chase (or any other bank), use a model that gauge the "normal" consumer behaviors and flag accounts that dont fit such "normal" pattern. Then the banks simply kill the flagged accounts, often without human intervention.
The amount you described to spend, is a fairly large amount of $400K renovation project albeit spread over a year - it definitely not fits a "normal" spend pattern at Office Supply stores, regardless how many Ink Cash cards (4 or 6 per your other threads) you have to rotate from. Pretty high chance the accounts would be flagged if each of your Ink Cash is maxed out on the $25K annual 5x spend.
The key words in Chase T&Cs - are their cards being used as "intended". Chase certainly does not intend for cardholders to shift spend category via category bonus to maximize the earnings of the reward program (or in your case, to maximize your actual saving on real expenditure). The Ink cards are designed for Spend for business at the office supply stores, that do not take into consideration of GCs are readily available in those stores. If you know the history of the Ink cards, you would know the reasons behind why 1) OD stopped selling $500 cash equivalent, 2) Chase put a cap on the annual category bonus spend. That happened 3 years ago. Eventually Chase stopped offering Ink Bold, followed by Ink Plus, but leaves Ink Cash alone due to the annual cap is relatively "reasonable".
Understanding the history of how Ink cards had evolved, may help you to discover other, albeit less "lucrative" alternatives to save money on your expensive renovation project. there are several suggestions in the other thread you posted your questions. Worth to consider.
Saving money is a good thing especially 5% on $400K spend, but you would also need to weight on what you would potentially face from the bank's risk control model.
You are not going to get reassurance regardless how many times and threads you asked about your scenario.
The thing is, Chase (or any other bank), use a model that gauge the "normal" consumer behaviors and flag accounts that dont fit such "normal" pattern. Then the banks simply kill the flagged accounts, often without human intervention.
The amount you described to spend, is a fairly large amount of $400K renovation project albeit spread over a year - it definitely not fits a "normal" spend pattern at Office Supply stores, regardless how many Ink Cash cards (4 or 6 per your other threads) you have to rotate from. Pretty high chance the accounts would be flagged if each of your Ink Cash is maxed out on the $25K annual 5x spend.
The key words in Chase T&Cs - are their cards being used as "intended". Chase certainly does not intend for cardholders to shift spend category via category bonus to maximize the earnings of the reward program (or in your case, to maximize your actual saving on real expenditure). The Ink cards are designed for Spend for business at the office supply stores, that do not take into consideration of GCs are readily available in those stores. If you know the history of the Ink cards, you would know the reasons behind why 1) OD stopped selling $500 cash equivalent, 2) Chase put a cap on the annual category bonus spend. That happened 3 years ago. Eventually Chase stopped offering Ink Bold, followed by Ink Plus, but leaves Ink Cash alone due to the annual cap is relatively "reasonable".
Understanding the history of how Ink cards had evolved, may help you to discover other, albeit less "lucrative" alternatives to save money on your expensive renovation project. there are several suggestions in the other thread you posted your questions. Worth to consider.
Saving money is a good thing especially 5% on $400K spend, but you would also need to weight on what you would potentially face from the bank's risk control model.
One good tip I got already is to use portal where I can when it is not so far off from 5x. BTW... b/c I have the CSR those 5 points are really 7.5% if I redeem in travel portal. Which is why I do want to take advantage of it.
I would love to hear what other steps I can take to reduce it....
Some of my thoughts are: should I close unused non chase cards now? Should I call Chase before starting work and tell them I will be using my cards much more? is buying e gift card better than physical in my quest to not be flagged a churner? (in other words - are churners using more physical vs e gift or is it the same...? ) should I move around my cl so my cards are more even? (I have two cards with 5k each then one card with 25k...)
I am not sure how you churners do it but I am hoping that chase can see that I am not redepositing into my accounts. I only have bank accounts with one more bank which I never use really.
Hopefully algo will see that I am not a churner but you are indeed correct that Chase has an incentive to shut me down nonetheless.
#368
FlyerTalk Evangelist


Join Date: Jul 2003
Location: Florida
Posts: 30,343
I understand. I am not looking for reassurance - I am hoping to get some ideas from you guys on how to reduce my risk as I am not a churnner but you are right - if Chase will decide that I am - it will be hard to sway them otherwise.
One good tip I got already is to use portal where I can when it is not so far off from 5x. BTW... b/c I have the CSR those 5 points are really 7.5% if I redeem in travel portal. Which is why I do want to take advantage of it.
I would love to hear what other steps I can take to reduce it....
Some of my thoughts are: should I close unused non chase cards now? Should I call Chase before starting work and tell them I will be using my cards much more? is buying e gift card better than physical in my quest to not be flagged a churner? (in other words - are churners using more physical vs e gift or is it the same...? ) should I move around my cl so my cards are more even? (I have two cards with 5k each then one card with 25k...)
I am not sure how you churners do it but I am hoping that chase can see that I am not redepositing into my accounts. I only have bank accounts with one more bank which I never use really.
Hopefully algo will see that I am not a churner but you are indeed correct that Chase has an incentive to shut me down nonetheless.
One good tip I got already is to use portal where I can when it is not so far off from 5x. BTW... b/c I have the CSR those 5 points are really 7.5% if I redeem in travel portal. Which is why I do want to take advantage of it.
I would love to hear what other steps I can take to reduce it....
Some of my thoughts are: should I close unused non chase cards now? Should I call Chase before starting work and tell them I will be using my cards much more? is buying e gift card better than physical in my quest to not be flagged a churner? (in other words - are churners using more physical vs e gift or is it the same...? ) should I move around my cl so my cards are more even? (I have two cards with 5k each then one card with 25k...)
I am not sure how you churners do it but I am hoping that chase can see that I am not redepositing into my accounts. I only have bank accounts with one more bank which I never use really.
Hopefully algo will see that I am not a churner but you are indeed correct that Chase has an incentive to shut me down nonetheless.
Besides, you cannot churn Chase cards anyway. So the "churner" concept does not really apply here.
I understand your argument on the CSR - that only works if you can always use the 1.5x travel booked thru UR portal. In reality personally I have found that is near impossible, especially if one has hotel status therefore booking direct is mandatory in order to enjoy the benefits that come with the statuses. Flights - only work for domestic coach fares. Everything else does not work for us. Would not risk forfeiting rental car CDW coverage to use UR pts versus use the CSR card itself. YMMV though.
Managing your CLs definitely should be one action you should take. $5K CL is too low for what you want to do because you dont want to use up the CL each billing cycle even you pay it in full before statement closes. If you have other business cards, you can reallocate CL to the Ink Cash cards.
Hardly used personal cards should not take up large CLs due to the issue of "exposure" to the banks. The old school of "higher CLs would only improve the utilization ratio" is outdated in the current environment when banks are looking more at their exposures than the card member's utilization ratio. Some banks actually would CUT the credit lines on cards that hardly used, or only used for smallish purchases now and then. The trend tends to put the emphasis to the UNSECURED credit line exposure, than monitoring the cardholder's overall utilization ratio. After all, the available credit line can promptly be used up in the case when the cardholder is in financial distress, even the cardholder usually has a very low utilization ratio.
#369


Join Date: Sep 2017
Posts: 212
First of all, I am not in the category of your definition of churners. But I am mindful of being inadvertently caught in the random fires of Chase' shoot first policy. Hence I read the DPs and make my list of things to avoid.
Besides, you cannot churn Chase cards anyway. So the "churner" concept does not really apply here.
I understand your argument on the CSR - that only works if you can always use the 1.5x travel booked thru UR portal. In reality personally I have found that is near impossible, especially if one has hotel status therefore booking direct is mandatory in order to enjoy the benefits that come with the statuses. Flights - only work for domestic coach fares. Everything else does not work for us. Would not risk forfeiting rental car CDW coverage to use UR pts versus use the CSR card itself. YMMV though.
Managing your CLs definitely should be one action you should take. $5K CL is too low for what you want to do because you dont want to use up the CL each billing cycle even you pay it in full before statement closes. If you have other business cards, you can reallocate CL to the Ink Cash cards.
Hardly used personal cards should not take up large CLs due to the issue of "exposure" to the banks. The old school of "higher CLs would only improve the utilization ratio" is outdated in the current environment when banks are looking more at their exposures than the card member's utilization ratio. Some banks actually would CUT the credit lines on cards that hardly used, or only used for smallish purchases now and then. The trend tends to put the emphasis to the UNSECURED credit line exposure, than monitoring the cardholder's overall utilization ratio. After all, the available credit line can promptly be used up in the case when the cardholder is in financial distress, even the cardholder usually has a very low utilization ratio.
Besides, you cannot churn Chase cards anyway. So the "churner" concept does not really apply here.
I understand your argument on the CSR - that only works if you can always use the 1.5x travel booked thru UR portal. In reality personally I have found that is near impossible, especially if one has hotel status therefore booking direct is mandatory in order to enjoy the benefits that come with the statuses. Flights - only work for domestic coach fares. Everything else does not work for us. Would not risk forfeiting rental car CDW coverage to use UR pts versus use the CSR card itself. YMMV though.
Managing your CLs definitely should be one action you should take. $5K CL is too low for what you want to do because you dont want to use up the CL each billing cycle even you pay it in full before statement closes. If you have other business cards, you can reallocate CL to the Ink Cash cards.
Hardly used personal cards should not take up large CLs due to the issue of "exposure" to the banks. The old school of "higher CLs would only improve the utilization ratio" is outdated in the current environment when banks are looking more at their exposures than the card member's utilization ratio. Some banks actually would CUT the credit lines on cards that hardly used, or only used for smallish purchases now and then. The trend tends to put the emphasis to the UNSECURED credit line exposure, than monitoring the cardholder's overall utilization ratio. After all, the available credit line can promptly be used up in the case when the cardholder is in financial distress, even the cardholder usually has a very low utilization ratio.
I will start closing non functioning cards and move around cl. I wanted to apply my wife to an ink cash as well but I made the mistake of adding her as an authorized user when I applied for mine.. which might have added to her 5/24 count. Should I not be concerned?
Is buying e gift card better in my situation? (trying to signal to chase that I do not MS these and do use them at merchant)
The only physical gc I buy at the store is amazon... Our day to day spend is like 70-80% amazon haha.... so I do spend a nice amount there. Some of the renovation expense will go there as well as they have great pricing on materials as well.
Any other good ideas on how to reduce the risk?
#370
Join Date: Sep 2014
Posts: 1,837
I apologize. I am actually not 100% clear on what is churning which is why I am trying to fully explain my usage so it is better understood.
I will start closing non functioning cards and move around cl. I wanted to apply my wife to an ink cash as well but I made the mistake of adding her as an authorized user when I applied for mine.. which might have added to her 5/24 count. Should I not be concerned?
Is buying e gift card better in my situation? (trying to signal to chase that I do not MS these and do use them at merchant)
The only physical gc I buy at the store is amazon... Our day to day spend is like 70-80% amazon haha.... so I do spend a nice amount there. Some of the renovation expense will go there as well as they have great pricing on materials as well.
Any other good ideas on how to reduce the risk?
I will start closing non functioning cards and move around cl. I wanted to apply my wife to an ink cash as well but I made the mistake of adding her as an authorized user when I applied for mine.. which might have added to her 5/24 count. Should I not be concerned?
Is buying e gift card better in my situation? (trying to signal to chase that I do not MS these and do use them at merchant)
The only physical gc I buy at the store is amazon... Our day to day spend is like 70-80% amazon haha.... so I do spend a nice amount there. Some of the renovation expense will go there as well as they have great pricing on materials as well.
Any other good ideas on how to reduce the risk?
I wouldn't close other cards if they have a long history, especially if it was one of the longest ones you had.
#371


Join Date: Sep 2017
Posts: 212
I see.
Two of those cards are 3 years old. Is that considered long history? If not I will close them.
I want to thank everyone here again for giving me advise. I appreciate this.
Is it a fair statement to say that most people who have reported they accounts closed both here and on that reddit site have open and closed many many (like 20 or so in a matter of a couple of years) or have been doing MS with a short history of credit? That is the gist I got from reading there and here but I wonder if anyone else agrees
Two of those cards are 3 years old. Is that considered long history? If not I will close them.
I want to thank everyone here again for giving me advise. I appreciate this.
Is it a fair statement to say that most people who have reported they accounts closed both here and on that reddit site have open and closed many many (like 20 or so in a matter of a couple of years) or have been doing MS with a short history of credit? That is the gist I got from reading there and here but I wonder if anyone else agrees
#372




Join Date: Oct 2017
Posts: 93
I'm also of the opinion that Ch@se doesn't really care about MS too much. A few years ago they were happy to sell us their own VGC for no fee, with their own credit cards. Does anyone else remember those good old days? (I know, times have changed.)
BUT, if suddenly you're maxing out the $15k credit limit on 4 cards at once, that's probably going to get their attention.
#373
FlyerTalk Evangelist


Join Date: Jul 2003
Location: Florida
Posts: 30,343
That should answer your question about your wife's being an AU on your Ink Cash. (hint, Ink Cash is a business card).
Closed cards remain in your credit report for 10 more years if not longer, and they continue to be included in the Average Age. What you lose though, is their available credit limits which would mean your aggregated credit lines would be reduced - a 2-edged sword if you will. On one hand, it reduces your risk profile to the banks. On the other hand. it also increases your utilization ratio.
For what you plan to do, it should take some more preparation and then you slowly ramp it up. Sudden surge in spend always is iffy to any bank.
#374
Join Date: Aug 2015
Posts: 135
No need to scare-monger. Chase wants you to use their cards. And plenty of businesses have a lot of office expenses, and alot at once from time to time. And gift cards can certainly be business expenses. DoC had an interview with a Chase product manager awhile back who specifically said they don't mind people maxing their categories. "Some businesses spend $50k on office supplies." Seriously, Staples offers an extra gift card for certain purchases, can't you offer one for your customers too? For all your customers? People need to chill out. Everything in moderation. And besides, I haven't heard of anyone getting a Chase shutdown for using Inks.
#375
Join Date: Jul 2015
Posts: 12
I
i started paying fed and ca taxes with cc Q3, total amount due between September 15 and April 15 $200,000. I feel it is real spending, not ms. There is fair amount of write up on this subject on line.



