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Gobank by Greendot - online banking with debit card(2016 onwards)

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Old Jan 10, 2016, 7:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: radonc1
As of 9/18/21: WM loads are no longer free. WM will charge each load (no matter what the size) $3.74 in addition to the money being deposited into your Go Bank account.

GoBank fees and limits:

Cash deposits are limited to $2,500 per day and $3,000 per 30 days, subject to a maximum account balance of $50,000.
  • Sign up online & through the GoBank app FREE
  • Sign up with a starter kit from participating retail stores Purchase a starter kit at a participating retail location ($2.95 or less) + start your account for as little as $20, up to $500
  • Monthly Membership FREE in any month that you make qualifying direct deposits totaling at least $500. Otherwise, $8.95 per month. For more details on the Monthly Membership fee
    Keep in mind the maximum number of swipes for payment when loading prepaid reloadables including GoBank is THREE. Swiping the prepaid card is considered as FIRST swipe so it leaves you with THREE remaining swipes so plan accordingly.
Lots of $200 loads can get you shutdown. GoBank does not like paying load fees on low denomination loads. Two $500 loads is better than five $200 loads.

The monthly fee will accumulate if the account is dormant. You must call the phone number on the back to close the account.

5/29/19 - There may be a difference in which card gets free loads at WM. Getting the card online through GoBank.com sends out a Visa version. This card may not allow free loads at WM. Reports are that getting the card directly at WM will result in free loads. If anyone can confirm this, please do so.

-----------------------------
Shut down reports:

Please list your load/spend/billpay details (in a single statement/lifetime?) e.g.,
type of load, number of loads, denomination of your gc or mp, amount of your billpay, any actual swipe/dd?

lad2 (closed) - May: $2.7K 9 loads 5DDs - June: $5.5K 5 loads 6DDs - July: $4.6K 6 loads 1DD - August $9.9K 19 loads 1DD - no swipes

TheDapperDon (open) June $4.5k 5 loads. All GCs. 1 swipe. Everything else BP to CC. 1500 most loaded in one day .July - $3489 5 loads. All GCs. Several swipes. No load until below $20 or so remaining.

raghu455 (closed) May $2k 4 loads, june $7k all GCs. All BP to CC.

drdrew450 (closed) 17K in loads, unloaded all through bill pay, less than a month

cuebert (closed) $4.5k in 9 MP loads, BP out. That was fast.

sgideons (closed) May $7k 17 loads, june $17k 27 loads, july $5k 6 loads, september $3.5k 4 loads. Unloaded 90% ACH pull, 5% PP to self, 5% bill pay tool. Closed on September statement date.

MDWCommuter (closed): June only, $8k in 60 loads, all GC. $2k is most loaded in one day. Wrote 2 BP to CC checks, no ATM, no MP loads, no ACH pull, no DD, always carried at least a $1k balance

ArtemK (closed): 1st month - 5/21 - 6/21 - loaded $6,700, 6/21 - 6/30 - $4K loaded, all via GCs. Unloaded all via BP to Citi and Chase. No ATM, no MP loads, no ACH pull, no DD, no swipes.

rdover1 (Closed): 1st month - $23.6k loaded (WM GC), ~$1k spend, rest bill pay (mostly to CC)
rdover1 2nd card (closed): Closed mid cycle, survived 1st month. No bill pay, only MO. Never loaded over ~$4k. Total activity ~$12k.

T3pleShot (closed): 7k in loads at WMT, 10 loads, mostly $500, some $200, $4k billpay to CC, 5 swipes totaling about $25.

ctbarron (open): Month1 - $3.8k loaded, all bill pay out, 1 swipe; Month2 - $3.7k loaded, all bill pay out, few swipes and an ATM WD; Month3 - $4.2k loaded, all bill pay out, few swipes and an ATM WD. Zero membership fee, usually a balance of under $150.

americanindian (closed)- closed after 3 months today. had about 7.5k deposit each month, with lots of small value(<$20) purchases each month. liquidated mostly using bill pay.

rodsren (closed)- the dapperdon warned me. I was closed today after less than 5,500 or loaaing in less than 3 weeks (was going to try to keep it to 7,500 - 10,000 but didn't luck out.)

binnycode (closed, re-opened) - 7x $200 loads + 1x $700 load + 3x $500 over 2 days got me shut down. Called CSR and they re-opened my account, letting me know that "direct deposit would reduce my number of trips to walmart" lol!

tarcapone (open) old version opened October 2014 still alive February 2016. Load $1k/week ($4-$5K per month) nearly every Monday morning. Bill pay out large chunks to Credit cards. (Open) new version Opened November 2015 load $1K per week, but skipping a week each month. Bill pay out large chunks. My $1K/week is always one transaction (2x$500GC).





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Gobank by Greendot - online banking with debit card(2016 onwards)

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Old Mar 5, 2019, 1:48 pm
  #646  
 
Join Date: Sep 2014
Posts: 1,837
Originally Posted by ElPresidente
So I read there is a $2,999 balance limit on GD without direct deposit.
Is this new?

I have a WM MoneyCard which I only load with VGC at WM
and yesterday hit an error about exceeding load limit.
I've only loaded $1,600 in last 30 days so not velocity!
I would have been over $3K with this load attempt.

When my employer upgrades payroll system I'll be able
to split direct deposits, so then I'll send $500 every month
and if I've read right, that raises the cap to $10K.
not sure if that limit is for with Direct Deposit only.

I have Direct Deposit on my account and was unable to load when it was over 3k.
lumangoy is offline  
Old Mar 7, 2019, 11:32 am
  #647  
 
Join Date: May 2014
Location: East Coast
Posts: 70
Had 3 500 loads done at wally just disappear. They posted to my gbank account originally, i made a payment with those funds that pymt. cleared, but those 3 loads have vanished from my account for a few days now. anyone else have that happen?
Dockdogs is offline  
Old Mar 7, 2019, 7:24 pm
  #648  
 
Join Date: Feb 2017
Posts: 271
Originally Posted by Dockdogs
Had 3 500 loads done at wally just disappear. They posted to my gbank account originally, i made a payment with those funds that pymt. cleared, but those 3 loads have vanished from my account for a few days now. anyone else have that happen?
yeah, happened to me... I freaked out because i checked the card, it was drained, but the deposit was not showing up on my account. If you call the automated system, it'll list those transactions correctly. It'll also show up in a few days.
randomdude is offline  
Old Mar 8, 2019, 7:10 am
  #649  
 
Join Date: May 2014
Location: East Coast
Posts: 70
Originally Posted by randomdude
yeah, happened to me... I freaked out because i checked the card, it was drained, but the deposit was not showing up on my account. If you call the automated system, it'll list those transactions correctly. It'll also show up in a few days.
The 3 missing loads just reappeared. They were mia for about 3-4 days.
Dockdogs is offline  
Old Mar 9, 2019, 11:09 am
  #650  
 
Join Date: Oct 2014
Location: Northern Virginia
Posts: 89
Looks like money transfered from the vault may also be counting against the 3k load limit. My 30 day load window including debit, dIrect deposit, and a vault transfer happens to be exactly 3k, and I got the exceeded load limit error today at WM. I tried loading less than both the dd and vault amounts.
amazingjames is offline  
Old Mar 9, 2019, 11:05 pm
  #651  
 
Join Date: Jul 2013
Location: DFW
Programs: AA, DL, UA
Posts: 5
Originally Posted by lumangoy
not sure if that limit is for with Direct Deposit only.

I have Direct Deposit on my account and was unable to load when it was over 3k.
Yes, it looks like this new balance limit is in effect now from last month so varying data points here.
I have two gobank cards, one under 3k balance and one over 3k balance.
I have been able to load the one with balance under 3k successfully and the one over 3k cannot be loaded.
Both are way under the load/month limits.
Clueless12 likes this.
m0gambo is offline  
Old Mar 10, 2019, 9:28 am
  #652  
 
Join Date: Sep 2014
Location: Metro ATL
Posts: 359
Originally Posted by m0gambo
Yes, it looks like this new balance limit is in effect now from last month so varying data points here.
I have two gobank cards, one under 3k balance and one over 3k balance.
I have been able to load the one with balance under 3k successfully and the one over 3k cannot be loaded.
Both are way under the load/month limits.
Apparently so, and I was wondering what was going on and even called them and got told that the loads would go through only to fail again the next day.
I knew I was well over 30-day rolling period but moved more than $3k to my account to pay off some cc.

I just emptied my account and will try on Tuesday lo load again. I'll report back.
If anyone has data about Vault balance interfering with loads please report.
touristtrap is offline  
Old Mar 10, 2019, 9:34 am
  #653  
 
Join Date: Sep 2014
Location: Metro ATL
Posts: 359
If this is true it might be a pain to load $3k per month within 2 days period as the balance will go over 3k if not 0 when one starts loading.
We might need to zero our accounts before loading again.
touristtrap is offline  
Old Mar 10, 2019, 10:58 am
  #654  
 
Join Date: Jan 2012
Programs: Marriott/SPG Plat, Hilton Gold
Posts: 887
Can anyone else with Direct Deposit of at least $500/month, confirm is this $3K balance limit holds true?

The GeenDot website says $2.5K (cash load) and $10K (DD).
https://m.greendot.com/legal/fees

Expanding on detail of my previous report:
Walmart MoneyCard (old version) no DD just VGC loads at WM
2,400 in main + 500 stashed in vault (sweepstakes entries)
Only 1,800 of VGC loads in prior 30 days
Denied load of $200 with slip "exceeded card load limit"
Bled off some cash with billpay to utilities,etc, then load suceeded.

Thanks!

Last edited by ElPresidente; Mar 10, 2019 at 11:07 am
ElPresidente is offline  
Old Mar 10, 2019, 10:10 pm
  #655  
 
Join Date: Aug 2015
Posts: 2,061
Originally Posted by ElPresidente
Can anyone else with Direct Deposit of at least $500/month, confirm is this $3K balance limit holds true?

The GeenDot website says $2.5K (cash load) and $10K (DD).
https://m.greendot.com/legal/fees

Expanding on detail of my previous report:
Walmart MoneyCard (old version) no DD just VGC loads at WM
2,400 in main + 500 stashed in vault (sweepstakes entries)
Only 1,800 of VGC loads in prior 30 days
Denied load of $200 with slip "exceeded card load limit"
Bled off some cash with billpay to utilities,etc, then load suceeded.

Thanks!
yep, same here; appears that acct balance needs to be less than $3k before loading is possible
danhouston is offline  
Old Mar 12, 2019, 1:37 pm
  #656  
 
Join Date: Feb 2014
Posts: 5
I've been getting "Exceeds Card Load Limit". Last load was late Jan, early Feb. Should I call in or has my account been shutdown? DD still works and I am able to pay bills.
miyake is offline  
Old Mar 12, 2019, 3:38 pm
  #657  
 
Join Date: Jan 2012
Programs: Marriott/SPG Plat, Hilton Gold
Posts: 887
Originally Posted by miyake
I've been getting "Exceeds Card Load Limit". Last load was late Jan, early Feb. Should I call in or has my account been shutdown? DD still works and I am able to pay bills.
Read the post right above yours, and backwards. New balance cap.
ElPresidente is offline  
Old Mar 12, 2019, 4:10 pm
  #658  
 
Join Date: Feb 2014
Posts: 5
W.T.F.!?! Card BALANCE limit?!? I have $500 DD from my employer so why is my account not under the "Card balance (with direct deposit)" balance limit of $10,000?
miyake is offline  
Old Mar 12, 2019, 4:16 pm
  #659  
 
Join Date: Feb 2014
Posts: 5
Originally Posted by ElPresidente
Read the post right above yours, and backwards. New balance cap.
Is that for all GD products because I still see "Cash deposits are limited to $2,500 per day and $3,000 per 30 days, subject to a maximum account balance of $50,000" on GB's fees page.
miyake is offline  
Old Mar 12, 2019, 4:29 pm
  #660  
 
Join Date: Jan 2012
Programs: Marriott/SPG Plat, Hilton Gold
Posts: 887
Originally Posted by miyake
Is that for all GD products because I still see "Cash deposits are limited to $2,500 per day and $3,000 per 30 days, subject to a maximum account balance of $50,000" on GB's fees page.
There are multiple people here reporting a change. Read recent posts. It wouldn't be the first time that an issuer has changed terms without notice.

I am reticent to seek official confirmation, and stick my neck out, and get shutdown in the process.​​​​​
ElPresidente is offline  


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