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Old Jan 8, 2016, 8:31 am
  #16  
 
Join Date: Jan 2015
Posts: 60
#ripbbms
FPmiles is offline  
Old Jan 8, 2016, 8:31 am
  #17  
 
Join Date: Feb 2009
Location: SEA
Programs: Alaska MVPG 100K, IHG Ambassador, Hilton Diamond, Hyatt Globalist, Marriott Titanium
Posts: 1,704
Got the same a few minutes ago. All Serve and Bluebird cards I manage got shut down.
buschoi is offline  
Old Jan 8, 2016, 8:32 am
  #18  
 
Join Date: Feb 2014
Location: PHX
Programs: AA EXP, SPG Plat, Hyatt Plat
Posts: 78
Here's the full text, was fun while it lasted....

Dear _______,

We are writing to let you know that we have observed unusual usage patterns on your Bluebird Account. Because of this, effective immediately, you will no longer be able to add money to your Account.1 We have made this change in accordance with Section 22.d of our Member Agreement, which you can view here.

Please be aware that you continue to have full access to the funds on your Account and can withdraw them at any time.

Once your balance reaches $0, please close your Account online via your Profile page accessible here. Scroll down to the Close Account section and click “Close Account.”

If you have any questions or would like to inquire further about this issue, you may write to us at the following address:

American Express
C/O Customer Relations 02-04-40
4315 S 2700 W
Salt Lake City, UT 84184-0440



Thanks,
The Bluebird® Team
PHX392 is offline  
Old Jan 8, 2016, 8:33 am
  #19  
 
Join Date: Jun 2013
Posts: 293
Me too on 2 of 7 so far. Certain others as well; just need to check those separate e-mail accounts.
BigDawgFT is offline  
Old Jan 8, 2016, 8:33 am
  #20  
jk2
 
Join Date: Dec 2010
Posts: 1,513
my wife got the same e-mail for serve. Lucky, she loaded full $5K this month. I only loaded $1K, and got the same email.
jk2 is offline  
Old Jan 8, 2016, 8:33 am
  #21  
 
Join Date: Nov 2013
Posts: 135
One bluebird shutdown here. No email for my wife yet but I haven't loaded hers in 6 months or more. <$2000/mo on average of gift card loads, just to meet minimum spend.

Edit to add, I am not surprised that Bluebird is shutting down or shutting down people who load gift cards, but I am surprised that the email is so vague and making it seem like there was fraud on your accounty rather than just coming out and saying the issue.
jacobsta811 is offline  
Old Jan 8, 2016, 8:34 am
  #22  
 
Join Date: Dec 2012
Posts: 88
I just got hit too. Have a pile of $100s and $200s I needed to load too
SpongyBard is offline  
Old Jan 8, 2016, 8:35 am
  #23  
 
Join Date: Feb 2014
Posts: 46
We are writing to let you know that we have observed unusual usage patterns on your American Express Serve Account. Because of this, effective immediately, you will no longer be able to add money to your Account.1 We have made this change in accordance with Section 15.d of our Consumer User Agreement, which you can view here.

Please be aware that you continue to have full access to the funds on your Account and can withdraw them at any time. Any applicable monthly fees continue to apply.

Once your balance reaches $0, please close your Account online via your Profile page accessible here. Scroll down to the Close Account section and click "Close Account."
forever1001 is offline  
Old Jan 8, 2016, 8:35 am
  #24  
 
Join Date: Jul 2012
Location: KSTP KSPG
Programs: AOPA
Posts: 974
Thanks AMEX, I had fun.
teddy25 is offline  
Old Jan 8, 2016, 8:36 am
  #25  
 
Join Date: Aug 2008
Location: USA
Programs: UA MP( 1k; 1MM); Hyatt Globalist
Posts: 263
Got one too. Oh well, it was fun!
HJsimpson is offline  
Old Jan 8, 2016, 8:36 am
  #26  
Original Poster
 
Join Date: Jun 2012
Location: Atlanta
Programs: Delta Diamond; HHonors Diamond
Posts: 655
They are looking at a longer loading pattern than just this month. I haven't loaded anything on my bluebird account yet for January. I've been doing $500 loads for a couple years, however.
GatorBlues is offline  
Old Jan 8, 2016, 8:36 am
  #27  
 
Join Date: Sep 2014
Location: Metro ATL
Posts: 359
One email so far. Lot of $100 loads. Terrible loss.
touristtrap is offline  
Old Jan 8, 2016, 8:37 am
  #28  
 
Join Date: Feb 2015
Posts: 595
Same here for me and wifey. This sux.
shadow520 is offline  
Old Jan 8, 2016, 8:37 am
  #29  
 
Join Date: Mar 2013
Posts: 31
well, my serve got shut down too. time to move on ...:-(
tialfred is offline  
Old Jan 8, 2016, 8:37 am
  #30  
 
Join Date: Nov 2014
Location: ORD/MDW
Programs: UA Gold, SPG Gold, Hilton Gold
Posts: 7
Same here — Serve VIP shutdown.
travelandcoffee is offline  


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