Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
May 12, 2015, 1:49 pm
#7216
Suspended
Join Date: Dec 2014
Posts: 8,460
Just went to Target to load Redbird and the CSR said there is a new policy stating that Target Prepaid cards can no longer be loaded with gift cards. She didn't see my card and I didn't say I was loading with a gift card, but she may have remembered me loading with AGC when CC loads were allowed. Anyway, I just said "Ok" and swiped by Vanilla VGC anyway and it loaded as usual. So it's obviously not hard coded.
May 12, 2015, 1:52 pm
#7217
Join Date: Mar 2011
Posts: 107
Hi I don't want to start another rumor but I had an issue with a purchase on my prepaid redcard and I called customer service about it and while talking to her she said that debit card loads would be stopped on May 16th? Is there any truth to this? I was wondering if anyone else had heard anything.... again cannot validate this as i did not go into detail with her as I was more concerned about my purchase issue at that time. (i hope it's not true).
May 12, 2015, 2:00 pm
#7219
Join Date: Jun 2006
Location: STL
Posts: 1,546
May 12, 2015, 2:04 pm
#7220
Join Date: Jan 2015
Posts: 129
I wish more ATMs in the US would do that. Seems pretty commonplace in other countries, but here it's almost always just 20s. I even once found an ATM with nothing but 100s.
May 12, 2015, 2:31 pm
#7221
Join Date: Apr 2013
Location: Michigan
Programs: AA, UA, DL, UR, IHG platnium, AirAsia
Posts: 323
I just went to Target within the past hour to pick up some snacks & get 5% back. I met with the manager and apologized for my tantrum I threw last week when I "pretended" to discover that CC's were no longer allowed without my knowledge. I asked about debit & gift card loads and he said those "are good to go for now" but "that it could be ending by this weekend, from what I have heard via corporate".
Last edited by JamieDee78; May 12, 2015 at 2:41 pm
May 12, 2015, 2:40 pm
#7223
Join Date: Jun 2006
Location: STL
Posts: 1,546
May 12, 2015, 2:45 pm
#7224
Join Date: May 2013
Posts: 1,153
I assume this can be done on BB/Serve as well...
May 12, 2015, 2:48 pm
#7226
Join Date: Jan 2015
Location: Champaign, IL
Programs: Total Rewards Diamond, Wyndham Diamond, Marriott Gold, AA Gold
Posts: 564
If this card does turn into a non M$ card. That would suck. Not only from the standpoint of not being able to M$, but also from the standpoint that I can't have a RB and a Serve at the same time. I need the Serve to M$ and the RB to shop at target with 5% off and free shipping on online orders.
May 12, 2015, 3:00 pm
#7227
Join Date: Apr 2013
Location: Michigan
Programs: AA, UA, DL, UR, IHG platnium, AirAsia
Posts: 323
May 12, 2015, 3:09 pm
#7228
Join Date: Jan 2015
Posts: 10
The first rule of MS is that you don't talk about MS outside of an MS Club meetup, forum, blog or other such venue.
The goal is to be as discreet as possible when loading tens of thousands of dollars onto five prepaid accounts (four of which aren't in your name) for the apparent purpose of money laundering. We know that's not what we're doing but cashiers aren't always savvy to The Game. Inadvertently bringing uninitiated newbies into the fold with rants and raves about "muh credit loads" only ups the risk of unwanted scrutiny being leveled against the rest of us.
It's one thing if you have to begrudgingly deal with a manager due to registers being hardcoded to need their override for reloads or GC runs, but chatting them up about using their store to cheat the system is just poor etiquette unless you're trying to raise red flags and shut down deals as quickly as possible. This is especially true if you ever use a series of small denomination debit cards that belong "Gift Card Recipient," our omnipresent, ever-affluent benefactor.
As a heads up for the future of Redbird GC loads since the death of CC loads rustled your jimmies:
Just because you see someone ahead of you nonchalantly tearing open a few gift cards and loading them to Redbird in front of an incredulous cashier and she asks for your ID or refuses to allow the same from you, it doesn't mean you should chalantly throw a fit until they toss you out of the store.
The last thing any deal needs is disgruntled redshirts complaining to corporate that a deal or product has brought in irate customers who shout angrily in a quiet store or grill call center reps about loopholes with the intensity of a man whose life is on the line.
If you're not playing for fun, don't play at all.
The goal is to be as discreet as possible when loading tens of thousands of dollars onto five prepaid accounts (four of which aren't in your name) for the apparent purpose of money laundering. We know that's not what we're doing but cashiers aren't always savvy to The Game. Inadvertently bringing uninitiated newbies into the fold with rants and raves about "muh credit loads" only ups the risk of unwanted scrutiny being leveled against the rest of us.
It's one thing if you have to begrudgingly deal with a manager due to registers being hardcoded to need their override for reloads or GC runs, but chatting them up about using their store to cheat the system is just poor etiquette unless you're trying to raise red flags and shut down deals as quickly as possible. This is especially true if you ever use a series of small denomination debit cards that belong "Gift Card Recipient," our omnipresent, ever-affluent benefactor.
As a heads up for the future of Redbird GC loads since the death of CC loads rustled your jimmies:
Just because you see someone ahead of you nonchalantly tearing open a few gift cards and loading them to Redbird in front of an incredulous cashier and she asks for your ID or refuses to allow the same from you, it doesn't mean you should chalantly throw a fit until they toss you out of the store.
The last thing any deal needs is disgruntled redshirts complaining to corporate that a deal or product has brought in irate customers who shout angrily in a quiet store or grill call center reps about loopholes with the intensity of a man whose life is on the line.
If you're not playing for fun, don't play at all.
Last edited by tcook052; May 12, 2015 at 3:18 pm Reason: fix quote; remove animated image
May 12, 2015, 3:16 pm
#7229
Join Date: May 2013
Posts: 1,153
If this card does turn into a non M$ card. That would suck. Not only from the standpoint of not being able to M$, but also from the standpoint that I can't have a RB and a Serve at the same time. I need the Serve to M$ and the RB to shop at target with 5% off and free shipping on online orders.