Mar 23, 2014, 7:05 pm
Last edit by: ffly45
Read the wiki carefully before posting. Wiki may be out of date.
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
- Alaska - some have not gotten miles;
- SunTrust - no miles;
- UFB Direct - $2000 daily limit - no miles.
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
Paying Citi cards with debit cards including prepaid debit cards
Apr 19, 2014, 6:54 pm
#302
Join Date: Apr 2013
Posts: 202
My experience has been 24 hours from the time of your last payment.
Apr 20, 2014, 3:10 pm
#303
Join Date: Jan 2009
Location: Texas
Programs: AA, USAir
Posts: 228
Branch
Any1 try paying off your cc at a Citibank branch with a debit card?
If this doesn't work, I'm guessing the branch will take MO's made out to Citi. Just trying to limit MO deposits into my own bank...
If this doesn't work, I'm guessing the branch will take MO's made out to Citi. Just trying to limit MO deposits into my own bank...
Apr 23, 2014, 7:51 pm
#306
Join Date: Feb 2014
Posts: 34
What am I doing wrong? I have a US Bank issued $500 gift card from a Kroger family grocery store. I registered the card with the exact same name, phone and address as appears on my bill.
I've tried twice with two different cards and the agents are telling me that's its coming back as cannot verify.
I've tried twice with two different cards and the agents are telling me that's its coming back as cannot verify.
Apr 23, 2014, 7:54 pm
#307
Join Date: Jul 2013
Posts: 1,036
What am I doing wrong? I have a US Bank issued $500 gift card from a Kroger family grocery store. I registered the card with the exact same name, phone and address as appears on my bill.
I've tried twice with two different cards and the agents are telling me that's its coming back as cannot verify.
I've tried twice with two different cards and the agents are telling me that's its coming back as cannot verify.
Apr 25, 2014, 8:04 am
#311
Join Date: Dec 2013
Posts: 506
What am I doing wrong? I have a US Bank issued $500 gift card from a Kroger family grocery store. I registered the card with the exact same name, phone and address as appears on my bill.
I've tried twice with two different cards and the agents are telling me that's its coming back as cannot verify.
I've tried twice with two different cards and the agents are telling me that's its coming back as cannot verify.
Apr 25, 2014, 12:50 pm
#312
Join Date: May 2013
Programs: DL PLT, AS 75k, AA Exec Plat
Posts: 391
That's odd. I've done a number of the US Bank issued gift cards (where you register at mygiftcardsite) and as long as I registered them with my name, address, and zip exactly as it appears on my Citi accounts, I've had no issues with thus far with being able to pay off my Citi cards with them. I just used a $500 one yesterday without an issue.
Apr 25, 2014, 2:30 pm
#313
Join Date: Dec 2013
Posts: 506
That's odd. I've done a number of the US Bank issued gift cards (where you register at mygiftcardsite) and as long as I registered them with my name, address, and zip exactly as it appears on my Citi accounts, I've had no issues with thus far with being able to pay off my Citi cards with them. I just used a $500 one yesterday without an issue.
Apr 25, 2014, 2:58 pm
#314
Join Date: May 2013
Programs: DL PLT, AS 75k, AA Exec Plat
Posts: 391
Apr 26, 2014, 2:02 am
#315
Join Date: Sep 2006
Location: SJC
Programs: AAdvantage Plat., WorldPerks, HH Gold, SPG Gold
Posts: 298
Macys Amex branded card works. Called for unrelated reasons... was told if I was interested in making a payment using debit card. Unfortunately, my visa prepaid got rejected.
Can someone link me to the wiki? I cant see it.
Can someone link me to the wiki? I cant see it.