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-   -   Evolve Money (https://www.flyertalk.com/forum/manufactured-spending/1541638-evolve-money.html)

hamokmonky Jun 12, 2014 8:23 am


Originally Posted by particlemn (Post 23022106)
I think the timer prevents their average customer from accidently making a double payment, its a simple tech solution to eliminate the CSR have having to constantly field calls about paying twice and wanting a refund of one payment. CSR cost additional money so if you can use tech to eliminate an error all the better,

I understand what you are saying and agree you are probably right in what their thought process is, but its still pretty dumb for one reason and one reason alone. The two payments are from DIFFERENT debit cards. That means it was intentially retypedand resubmitted with ANOTHER CARD. This therefore, is not a duplicate payment. If it was same card within 10 minutes for same value, then I would agree this is smart. But since its not, their programmers are not all that bright.

cdancer20 Jun 12, 2014 8:29 am


Originally Posted by TheDapperDon (Post 23022174)
It's not a bug if it was known before hand and the way the system should work.

It is sort of a bug if it's not explained to the customer beforehand (e.g. T&C) or implemented in a way that alerts the user to this issue. To a user not on this thread, how would he/she know.

TheDapperDon Jun 12, 2014 8:53 am


Originally Posted by cdancer20 (Post 23022207)
It is sort of a bug if it's not explained to the customer beforehand (e.g. T&C) or implemented in a way that alerts the user to this issue. To a user not on this thread, how would he/she know.

Are we sure it isn't in the T&C?

cdancer20 Jun 12, 2014 9:04 am


Originally Posted by TheDapperDon (Post 23022332)
Are we sure it isn't in the T&C?

For the most part, yes. I just went and speed read them. Plus I read the FAQs. The $1000/day thing is there. But nothing about duplicate payments must wait 10 mins.

Doctor of Credit Jun 12, 2014 7:48 pm


Originally Posted by HappyGuy75 (Post 23021706)
I have a Chase mortgage that's over $2,000 but under $2,500

If I sent $2,000 to Chase via evolve near the end of the billing cycle on a Friday/Saturday will Chase

A) Apply that to the principal because it's not a full payment?
B) Apply the $2,000 to the mortgage payment due and wait on the remainder?

Chase requires the full amount to be paid for it to be considered a payment and for it not to apply against the principal. If you call they will fix it, but they won't be happy about it.

Send $999 on sat
Send $999 on sun
Send $502 on mon

That's your best bet, if it doesn't work then Chase will fix it for you at least once so nothing to loose. Fri night/Sat/Sun might also work.

RJP3 Jun 12, 2014 8:17 pm


Originally Posted by HappyGuy75 (Post 23021706)
I have a Chase mortgage that's over $2,000 but under $2,500

If I sent $2,000 to Chase via evolve near the end of the billing cycle on a Friday/Saturday will Chase

A) Apply that to the principal because it's not a full payment?
B) Apply the $2,000 to the mortgage payment due and wait on the remainder?

It is scary... the number of people who have borrowed large sums of money, with no idea what the repayment terms are.

Chase applies money that comes in for any payment in the following order:

1.) principal due
2.) interest due
3.) escrow due
4.) fees due
5.) additional principal

Let's assume your mortgage is $2300, due on the first.

If you send $2000 on the 29th, there is no principal due, no interest due, no escrow due, and no fees due. Accordingly, the $2,000 you sent on the 29th will all be applied to "additional principal."

The 1st of the month rolls around, you have a payment of $2,300 due. When you send in what you consider to be "the last $300" due... Chase considers it the FIRST $300 due and applies that $300 to "principal due." At that point, you are now $2000 behind in your mortgage payment.

sechs Jun 12, 2014 8:27 pm


Originally Posted by cdancer20 (Post 23022207)
It is sort of a bug if it's not explained to the customer beforehand (e.g. T&C) or implemented in a way that alerts the user to this issue.

I'm guessing that none of you guys know anything about computer programming....

unkinected Jun 13, 2014 7:31 am


Originally Posted by Doctor of Credit (Post 23025721)
Chase requires the full amount to be paid for it to be considered a payment and for it not to apply against the principal. If you call they will fix it, but they won't be happy about it.

Send $999 on sat
Send $999 on sun
Send $502 on mon

That's your best bet, if it doesn't work then Chase will fix it for you at least once so nothing to loose. Fri night/Sat/Sun might also work.

For some extra info... I paid my Chase mortgage using $200 VGCs from Staples over 3 Evolve accounts (mortgage is $2014). I did everything in one Friday night, using the 5 minute wait rule.

The following Tuesday Chase showed 11 payments to my account (10 $200, 1 $20). The first 9 $200 payments listed as $200 payments with $0 applying toward anything (principal, escrow, etc). The last $200 payment had a full $2000 applying to principal, etc, as normal.

The last $20 payment shows $0 applied to anything. But yet my mortgage bill was shown as paid, not due, and the next payment date advanced to the next month.

Hope that helps.

mlopes22 Jun 13, 2014 7:53 am

Has anyone had success paying a bank of america mortgage

jonnydoe1234 Jun 13, 2014 8:14 am

I thought the conventional wisdom was that it didn't matter what address you inputted for the debit card. But some Staples rebate Visa cards I had wouldn't go through until I inputted the address that they had been sent to.

rrgg Jun 13, 2014 8:26 am

Since there are so many comments about Chase mortgage payments, I thought I'd mention that Chase may, upon request, change the way payments are applied. They can set it up so that all incoming funds are automatically applied toward your mortgage payments, up to 2 payments in advance. After that, extra payments would be applied toward principal as you'd expect. This is not something you can just switch on and off, so I haven't done it yet myself.

DaveInLA Jun 13, 2014 9:42 am


Originally Posted by RJP3 (Post 23025855)

Chase applies money that comes in for any payment in the following order:

1.) principal due
2.) interest due
3.) escrow due
4.) fees due
5.) additional principal

Let's assume your mortgage is $2300, due on the first.

If you send $2000 on the 29th, there is no principal due, no interest due, no escrow due, and no fees due. Accordingly, the $2,000 you sent on the 29th will all be applied to "additional principal."

The 1st of the month rolls around, you have a payment of $2,300 due. When you send in what you consider to be "the last $300" due... Chase considers it the FIRST $300 due and applies that $300 to "principal due." At that point, you are now $2000 behind in your mortgage payment.

Would it make a difference if the $2000 Evolve payments were made after the "due date" and during the grace period?

What I was thinking if doing is making 4x $200 payments during the weekend using Evolve, and then using BB to pay the remaining amount. THe BB payment would be times to also deposit on Monday.

hamokmonky Jun 13, 2014 10:20 am


Originally Posted by jonnydoe1234 (Post 23027956)
I thought the conventional wisdom was that it didn't matter what address you inputted for the debit card. But some Staples rebate Visa cards I had wouldn't go through until I inputted the address that they had been sent to.

Staples rebate cards != normal visa gcs. They come preregistered to the address... thus you must use that address for it to go through properly. Conventional wisdom shouldve told you that the two items (staples vs regular visas) are two different breeds, especially considering you cant set a pin on one!

RJP3 Jun 13, 2014 2:36 pm


Originally Posted by DaveInLA (Post 23028440)
Would it make a difference if the $2000 Evolve payments were made after the "due date" and during the grace period?

What I was thinking if doing is making 4x $200 payments during the weekend using Evolve, and then using BB to pay the remaining amount. THe BB payment would be times to also deposit on Monday.

It may work. My mortgage would require too many cards, and with Evolve's new policy I'm just going to switch my mortgage payments to pulling directly from my Go Bank account.

phantasmic Jun 13, 2014 2:45 pm


Originally Posted by RJP3 (Post 23029913)
I'm just going to switch my mortgage payments to pulling directly from my Go Bank account.

Hi five on still having a gobank account. :-P Just loaded mine today. :-)


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