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Problem loading Bluebird with Vanilla Visa GC

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Old Nov 15, 2013, 2:29 pm
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Last edit by: ChrisFlyer66
As of 6/19/2014, Walmart does not accept debit transactions above $49.99 from cards issued by Bancorp, namely Vanilla Visas (OV, VGC, etc.). Attempts result in "Alternate Tender Required," "Debit Not Available," and/or some other error message, at both registers and the Money Center Express (MCE, kiosk, Kate, ATM).

There is no workaround.
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Problem loading Bluebird with Vanilla Visa GC

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Old Jun 18, 2014, 6:24 pm
  #526  
 
Join Date: Dec 2013
Location: IND, ORD
Programs: AA Platinum, IHG Platinum, Hyatt Discoverist
Posts: 134
something very weird just happened to me. I tried to load blue bird at kate, money center and in the checkout line. Each one failed and I have a "debit not available" receipt from each one. I get home and see that I have a email from bluebird saying "your bluebird POS reload was successful" I check my bluebird account and there is $500 in there. How in the hell did that happen?? I have 3 failed transaction receipts?
mustang281man is offline  
Old Jun 18, 2014, 6:26 pm
  #527  
 
Join Date: Feb 2003
Location: Khyber Pakhtunkhwa
Posts: 1,929
sounds like WM is going to lose some $$$ with this software update
Alcibiades is offline  
Old Jun 18, 2014, 6:28 pm
  #528  
 
Join Date: Dec 2013
Location: IND, ORD
Programs: AA Platinum, IHG Platinum, Hyatt Discoverist
Posts: 134
Originally Posted by mustang281man
something very weird just happened to me. I tried to load blue bird at kate, money center and in the checkout line. Each one failed and I have a "debit not available" receipt from each one. I get home and see that I have a email from bluebird saying "your bluebird POS reload was successful" I check my bluebird account and there is $500 in there. How in the hell did that happen?? I have 3 failed transaction receipts?
I just checked the balance of all 3 gc and they all still have an available balance of $500. I don't know what the hell happened?!?
mustang281man is offline  
Old Jun 18, 2014, 6:32 pm
  #529  
 
Join Date: May 2014
Location: PHL
Programs: SW CP, SPG Gold, Hilton Gold
Posts: 571
Isn't there some kind of legal issue by taking away the cards ability to be processed as a debit card? I would think if visa/mastercard gc HAVE to be PIN enabled that would make me think that retailers would HAVE to allow them to be processed as such. Thoughts?
ftomasze is offline  
Old Jun 18, 2014, 6:34 pm
  #530  
 
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
OV worked at around 11 this morning (pacific). Not working now at 5:30pm. Metabank working.

This was at both kiosk and counter. Employee mentioned 2 others earlier in afternoon had trouble.

Last edited by amolkold; Jun 18, 2014 at 6:44 pm
amolkold is offline  
Old Jun 18, 2014, 6:42 pm
  #531  
 
Join Date: Feb 2010
Posts: 1,263
Kate wasn't even turned on at my go-to WM...didn't try at the registers.
bmrisko is offline  
Old Jun 18, 2014, 6:43 pm
  #532  
 
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
Originally Posted by psone
Went to load bb, serve, BP. All failed. Done a million times. Alternative payment method required. Tried multiple OV cards. Multiple registers. These agents are as surprised as me. They see me often. Anyone else?
+1 datapoint with OVs. I tried registers first then Money Center (change payment seemed to work...went all the way to entering PIN and looked normal...until alternate payment method required popped up).

To add - the cashier was as surprised as me and gave me the error receipt - it says "Debit Not Available Appr. Code = 94" (after a first line that I assume includes identifying information).

I always tried $500 per swipe...maybe $100 or less works per speculation in other thread.
FindAWay is offline  
Old Jun 18, 2014, 6:47 pm
  #533  
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Join Date: Nov 1999
Posts: 24,153
Well either the fat lady is starting to sing or Wallys computers are having alot of problems today.

Relax the time to panic is tomorrow or Friday if things dont go back to working normally by then
craz is offline  
Old Jun 18, 2014, 7:04 pm
  #534  
 
Join Date: Feb 2010
Location: DFW
Posts: 20
Can't Load OV at Kate or register!

Walked in... Loaded first BB card with 2 Giftcardmall $500 visas... Reloaded fine. Then walked to kate and tried to load partner's BB card with two OV $500 gc starting with 494159... Got the "Alternate Tender Required" or "Debit Not Available" message. Then proceeded to another cashier with same OV's and got the same error message. The sky is falling, and Soilent Green IS People!
dturner384 is offline  
Old Jun 18, 2014, 7:04 pm
  #535  
 
Join Date: Jun 2014
Posts: 3
Same here at my local WM. Tried two different OVs with different $ amounts which resulted in same issues as above.
tranqfx is offline  
Old Jun 18, 2014, 7:10 pm
  #536  
 
Join Date: May 2014
Location: PHL
Programs: SW CP, SPG Gold, Hilton Gold
Posts: 571
Could you guys please post the error codes that your getting when attempting to load? It seems like there may be a couple different codes being spat out.
ftomasze is offline  
Old Jun 18, 2014, 7:12 pm
  #537  
 
Join Date: Sep 2011
Location: USA
Posts: 1,179
Originally Posted by mustang281man
something very weird just happened to me. I tried to load blue bird at kate, money center and in the checkout line. Each one failed and I have a "debit not available" receipt from each one. I get home and see that I have a email from bluebird saying "your bluebird POS reload was successful" I check my bluebird account and there is $500 in there. How in the hell did that happen?? I have 3 failed transaction receipts?
You just made $500. Cash out from BB account and enjoy!
tsmith12 is offline  
Old Jun 18, 2014, 7:14 pm
  #538  
 
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
Originally Posted by ftomasze
Could you guys please post the error codes that your getting when attempting to load? It seems like there may be a couple different codes being spat out.
Mine was 96 at kiosk and register.
amolkold is offline  
Old Jun 18, 2014, 7:18 pm
  #539  
 
Join Date: Jan 2014
Posts: 32
96 here as well. Should have checked FT before going to load. Worked fine when I used my T-Mo card to load.
weseh is offline  
Old Jun 18, 2014, 7:21 pm
  #540  
 
Join Date: Feb 2010
Posts: 1,263
Is there a surefire way to transfer OV balances to any other debit card? I have a few (non-bank account) personalized debit cards from various things, but have not figured out a way to load them.
bmrisko is offline  


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