May 5, 2014, 12:17 pm
Last edit by: Bikeguy
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
- Before you press anything, plug the headphones into the jack near the pinpad
- The touchscreen will "gray" out, and you won't be able to press anything.
- Press '3' on the pinpad
- Press 'Enter' on the pinpad
- Continue business as usual on the touch screen.
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
Walmart money kiosks(2013-2015)
Dec 5, 2013, 9:16 pm
#331
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
Dec 5, 2013, 10:11 pm
#332
Join Date: May 2013
Location: AZ
Programs: AA, UA, US
Posts: 525
anyone can share a working kiosk location in phoenix area? I am seeing temporarily out of service everywhere!
Dec 5, 2013, 11:37 pm
#333
Join Date: Mar 2006
Posts: 119
Then, I went back to walmart again after the daily reset time... the kiosk was still turned on but the touchscreen was non responsive. I could not believe it... I thought I would surely be able to reload again but the kiosk is once again broken.. within several hours!
Dec 8, 2013, 9:52 pm
#334
Join Date: Jul 2013
Posts: 97
Have any one seen the message saying not allowed to load due to security reason? Got that msg a few days ago while I tried to load my BB using the kiosk. The kiosk then locked and asked for store login.
The location was in south san jose.
The location was in south san jose.
Dec 8, 2013, 11:02 pm
#335
Join Date: Dec 2011
Posts: 375
Someone used it before you and the combined exceeded $2000. You have to wait for the system to "cooldown."
Last edited by xiKiNGix; Dec 8, 2013 at 11:03 pm Reason: xxx
Dec 9, 2013, 12:42 am
#336
Join Date: Jul 2013
Posts: 97
I doubt anyone used it before me, and I have similar experience before after loading $1500. It won't allow me to load anymore, but the msg was not due to security reason. Was something like you need to see CSR to complete transaction.
Dec 9, 2013, 7:15 am
#337
Join Date: Mar 2013
Posts: 809
Yep. Thats the standard lock up when you do 2k or more in a short period of time.
Dec 9, 2013, 1:21 pm
#338
Join Date: May 2013
Posts: 5
Kioask at my walmart is always "out of order" sticker on it
Dec 11, 2013, 9:10 am
#340
Join Date: Jun 2013
Location: COS
Programs: DL DM, Hyatt Diamond
Posts: 97
Yesterday I was in my local Walmart in Colorado Springs. There was actually a tech working on the kiosk. Will be checking today to see if everything will be up and running. I would bet it will still not be working but a guy can hope right.
Dec 11, 2013, 9:56 am
#341
Join Date: Apr 2002
Posts: 2,949
Mine seems to work, but never for money orders.
Dec 11, 2013, 10:05 am
#342
Join Date: Apr 2013
Programs: UA MPE, BA Blue, AA, IHG Plat Amb, Marriot Silver, HHonors Silver, National Exec, Avis First
Posts: 553
I decided to make a run to walmart again this morning to try my luck, and it worked!!
Then, I went back to walmart again after the daily reset time... the kiosk was still turned on but the touchscreen was non responsive. I could not believe it... I thought I would surely be able to reload again but the kiosk is once again broken.. within several hours!
Then, I went back to walmart again after the daily reset time... the kiosk was still turned on but the touchscreen was non responsive. I could not believe it... I thought I would surely be able to reload again but the kiosk is once again broken.. within several hours!
Here's a new idea for this. Every time you come across a downed Kate, use this link and file a complaint.
https://corporate.walmart.com/contac...orate-feedback
Use the 'store experience' option.
https://corporate.walmart.com/contac...orate-feedback
Use the 'store experience' option.
Dec 11, 2013, 7:56 pm
#343
Join Date: Jun 2012
Posts: 115
I often call to ask if the kiosk is working before I drive there. I wonder how many calls like that they get in a day, especially at the beginning of the month. Unfortunately, it's the only walmart express in the nearby area.
Dec 30, 2013, 5:54 pm
#344
Join Date: Sep 2013
Location: SFO/DTW
Programs: DL PM 0.5MM, Hyatt Globalist, HHonors Gold, SPG Plat, Marriott Gold, Avis PC, National EE, Hertz PC
Posts: 1,988
Recently, I have been experiencing a lot of issues with Kate
I will swipe the card and Kate will let me enter how much money to load. After that, Kate will say unauthorized transaction.
Has anybody been experiencing this issue as well? Or is it probably because of the $1999/10 cooldown?
I know I can load with my card because I just end up going to the cashier without any issues.
I will swipe the card and Kate will let me enter how much money to load. After that, Kate will say unauthorized transaction.
Has anybody been experiencing this issue as well? Or is it probably because of the $1999/10 cooldown?
I know I can load with my card because I just end up going to the cashier without any issues.
Dec 30, 2013, 5:58 pm
#345
Join Date: Mar 2013
Posts: 809
Recently, I have been experiencing a lot of issues with Bluebird Kiosks.
I will swipe the card and the kiosk will let me enter how much money to load. After that, the Kiosk will say unauthorized transaction.
Has anybody been experiencing this issue as well? Or is it probably because of the $1999/10 cooldown?
I will swipe the card and the kiosk will let me enter how much money to load. After that, the Kiosk will say unauthorized transaction.
Has anybody been experiencing this issue as well? Or is it probably because of the $1999/10 cooldown?