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Old Mar 3, 2014, 9:28 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: uncommonsensical
“My Vanilla Personal Reloadable Prepaid Debit Visa card”
https://www.myvanilladebitcard.com

FAQs: https://www.myvanilladebitcard.com/myvanilla/faq.html
T&C: https://www.myvanilladebitcard.com/m...Policy_ENG.pdf
Fees: https://www.myvanilladebitcard.com/m...RhFOmbp3hiKogJ

There isn't a bill pay function with MVD.

How do I load funds onto MVD? There are two primary ways to load funds onto your MyVanilla Card: 1) Direct Deposit (direct deposit all or part of your paycheck, social security, even your tax return refund right onto your MyVanilla Card); 2) At any Vanilla Reload Network retailer; just bring your Card and the amount you want to load onto your Card - Note: This can be either purchasing a Vanilla Reload card or possibly using a retailer with loading function on the cash register such as CVS. $3.95 fee applies to both methods.

CVS Credit Card Load Data Points:
Credit Cards used treated as a purchase:
FIA Fidelity Amex

Credit Cards used treated as a cash advance:
??

What is the load limit? You can load a maximum of $500.00 per day onto your Card, and there is a $2,500.00 total maximum deposit limit per day from all deposit sources (loads and ACH direct deposits). The daily ATM withdrawal limit is $400.00. The daily Cash Advance or "Over the Counter" limit at a bank is reported as $2,500.00/day. Some reports that this is actually / month. Maximum loaded amount on MVD card is $9,999.

If you can find Vanilla Reload cards that you can purchase with a credit card, max out by getting up to 3 registered MyVanilla Debit cards and you can load up to $2500 x 3 per day. And if you have a bank near you that will give you cash advances, you can take the full balance off each card for a $1.95 cent fee.
If you do not have Vanilla Reloads available near you, you want to find a bank that will allow you to cash out temporary cards. These are the ones you buy at CVS for $500 plus $3.95 fee and then cash them out en masse for a 50 cash advance fee apiece.
In Essence
Get new cards, spend some random amount and then get put in shutdown mode to spend off what is left, unless you utilize one old weird trick that prevents shutdown mode.

Liquidating a shut down account as of 3.31.2014
Various reports, and I can also confirm- If you receive the "invalid username or password" message when trying to access your account online, that's the indicator that you have been shut down. Check again for a day or so (just to make sure it wasn't an issue with their website). If still unable to access- you've been shut down.

If you don't want to call and talk to them, you can confirm yourself whether your account is still alive to liquidate by calling 855.686.9513. If you are able to hear your balance, you can liquidate- and you can liquidate quickly without any problem. I liquidated $8,200 over the weekend: 5k Saturday, the remainder Sunday (Walmart BillPay and MO).
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Old Jan 13, 2014, 12:15 pm
  #2311  
 
Join Date: Mar 2013
Location: PHL based
Programs: USAir, UA, AA, BA, Hyatt, HHonors, SPG, Marriott, IHG
Posts: 356
Originally Posted by mooper
How are they exploiting someone who chooses to use the product and pay the fees? They could charge $5 per transaction and ban anyone who doesn't generate $50/month in fees if they want, as they should be able to. No one is forced to use the product nor pay fees that aren't disclosed.



Not saying it applies in your case, but I wanted to remind everyone that if your login/PW stops working, be sure that you don't have a negative balance before you assume you've been shut down for other reasons. When I first got my cards, I didn't realize that if I loaded $500 and withdrew it that the fee would make my balance negative and I'd be put on hold for that reason. Once I learned, I've been sure to always keep at least a few bucks in the account.
Further data point - I'm shut down. Just got off the phone with MVD (have been traveling and couldn't be bothered to talk to them). Quotes from the call:

- "You were using the card to load and unload, we didn't see any purchases"
- "You were only using the card at WMT, we didn't see any purchases"
- "You were loading and unloading too much, there's a max $2,500 spend in a 24 hour period" (note, I never exceeded this).
- "Your card was switched from a personalized card to a gift card. You can no longer load the card and you need to spend off the balance like a gift card"
- "I don't know why they switched it other than what I said above, I can let you talk to a supervisor". HA, no thanks.

Current remaining balance on card is $54.09. Will wipe that out at the liquor store this evening stocking up on beer

Card was opened May 30, '13
Loaded 1,500 in June; Money ordered ~ $984 (don't ask why the odd amount)
Loaded 2k July; MO ~978
Aug - full steam ahead - loaded $6k; MO $3,988; GB loads of 2050
Sept - Loaded 4k; MO 3,487, GB load 1950
Oct - load 7.5k; MO 8k
Nov - load 11k; MO 9979
Dec - load 5k (was traveling abroad); MO 5k

Last load 12/29; last MO 12/30 then the issues arose.

37k loaded in total since June. Those above numbers may not reconcile 100%, but accurate representation. Never a non-WM MO transaction (other than GB loads - and I was doing those before I was ready to jump full bore into the MO churn). Was a nice run while it lasted.

Hope that helps to add data. This was my second card (actually lost the first, only $3 on it, cost to get a replacement didn't make it worth it at the time, probably doesn't now since they have gotten so aggressive
jiffyjiff is offline  
Old Jan 13, 2014, 12:51 pm
  #2312  
 
Join Date: Mar 2013
Location: PHL based
Programs: USAir, UA, AA, BA, Hyatt, HHonors, SPG, Marriott, IHG
Posts: 356
Originally Posted by BarnyardRomeo
thats going to be a lottttt of beer. do you need any help with that
ps: sorry to hear about the shutdown, as you know, you're in good company.
HA.... always room for fellow beer drinkers..... So I pre-buy the next month's worth to get it spent in one transaction, no biggie... I thought about upgrading my Johnnie Walker to a more 'rich' color instead of beer as well

And I knew I've been getting shut down, it was quite fun to lob questions at the CS rep who CLEARLY had no idea of any answer other than "you're not using the card as intended" - i.e., you're not getting r*ped on fees, and we don't like that....

Onto the next MS instrument!
jiffyjiff is offline  
Old Jan 13, 2014, 1:02 pm
  #2313  
 
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
Originally Posted by dawhipsaw
it now appears any CA turns your account to spend down overnight, at least that has been my experience. did 3k in MO yesterday and account is still fine.
Not true with us. Doing multiple cards with no more than $2K/CA, two of them within the past few days, and no sign of trouble. We do, however, use them for periodic "normal" charges and are tame about the pace of loading.

Originally Posted by jiffyjiff
Further data point - I'm shut down. Just got off the phone with MVD (have been traveling and couldn't be bothered to talk to them). Quotes from the call:

- "You were using the card to load and unload, we didn't see any purchases"
- "You were only using the card at WMT, we didn't see any purchases"
- "You were loading and unloading too much, there's a max $2,500 spend in a 24 hour period" (note, I never exceeded this).
- "Your card was switched from a personalized card to a gift card. You can no longer load the card and you need to spend off the balance like a gift card"
- "I don't know why they switched it other than what I said above, I can let you talk to a supervisor". HA, no thanks.

Current remaining balance on card is $54.09. Will wipe that out at the liquor store this evening stocking up on beer
You might want to go with liquor instead of beer to ease the shut down pain a bit more effectively!

Thanks so much for sharing that info. Those quotes provide a lot of support for my (and others') theory that they're looking for not only "regular" fees, but also that going much over $2K in a day for CA/MO is a bad idea. Avoiding Walmart might be a good idea too. It's odd that you say you didn't actually exceed the $2,500 threshold, but maybe your lack of fees was enough to do it.

I'm going to keep plowing ahead with our cards by not exceeding $2K/CA/day, loading slowly, keeping the funds in there for a few days before unloading (the let them benefit from the float), and being sure to throw in various "regular" charges here and there (maybe just one per month). It adds fees and limits the benefit of the card, but better than being shut down and not having it at all.
mooper is offline  
Old Jan 13, 2014, 1:12 pm
  #2314  
Suspended
 
Join Date: Nov 1999
Posts: 24,153
Originally Posted by dawhipsaw
it now appears any CA turns your account to spend down overnight, at least that has been my experience. did 3k in MO yesterday and account is still fine.
dont count your chickens before they hatch,I too once thought as you do.Im now 100% convinced there is no set pattern and 1 day I checked I was active and the next not able to login = Spend Down.

folks who said CAing is no problem were shut down , those who said anything but CAing and they too were closed down. I think they look for large amounts loaded and unloaded and what their total fee amount is, so lots of small purchases with alot of fees you will be OK by them but not by you. Wouldnt be surprised if they found a way to look for Wally charges or supermarkets, banks etc etc places where CAing or MOing is ripe

Hey it was nice while it lasted and still have 2 but no CAing as its not in my name, so $2500 each per month will work as I need to meet my Spend with UA.Hopefully I can talk my bro into letting me get 1 in his name until I meet the Chase UA Spend for status before the outlets stop accepting CCs
craz is offline  
Old Jan 13, 2014, 1:18 pm
  #2315  
 
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
Originally Posted by craz
dont count your chickens before they hatch,I too once thought as you do.Im now 100% convinced there is no set pattern and 1 day I checked I was active and the next not able to login = Spend Down.

folks who said CAing is no problem were shut down , those who said anything but CAing and they too were closed down. I think they look for large amounts loaded and unloaded and what their total fee amount is, so lots of small purchases with alot of fees you will be OK by them but not by you. Wouldnt be surprised if they found a way to look for Wally charges or supermarkets, banks etc etc places where CAing or MOing is ripe...
What do you think of a profile like mine, with a "legit" charge or two per month coupled with $2K CAs only (no WM, no MO), slow loads, and leaving funds to sit for a few days before removing?

I'm certainly not saying I've found the magic formula nor that I won't see shut downs very soon, but *so far* it seems that all of these factors combined work to escape the hatchet. All of it boils down to a profile that gives them some modest profits, which of course is a logical objective on their part.
mooper is offline  
Old Jan 13, 2014, 2:09 pm
  #2316  
 
Join Date: Sep 2013
Posts: 50
Anyone having issue logging into their account after a CA?

I did a CA of $9500 on Saturday leaving a $46 + change balance on the account and I have not been able log into my account ever since, I can still access my balance by phone and I can reset my password.

When I try to log in with my username/password. It tells me "Invalid username/ password."
daride is offline  
Old Jan 13, 2014, 2:24 pm
  #2317  
 
Join Date: Jan 2011
Posts: 249
Originally Posted by daride
Anyone having issue logging into their account after a CA?

I did a CA of $9500 on Saturday leaving a $46 + change balance on the account and I have not been able log into my account ever since, I can still access my balance by phone and I can reset my password.

When I try to log in with my username/password. It tells me "Invalid username/ password."
That's a new spend down mode - you should be able to spend off the remaining $46 but you won't be able to load anything further. Your card is done.
3ZeroT is online now  
Old Jan 13, 2014, 2:32 pm
  #2318  
 
Join Date: Oct 2012
Posts: 486
Originally Posted by daride
Anyone having issue logging into their account after a CA?

I did a CA of $9500 on Saturday leaving a $46 + change balance on the account and I have not been able log into my account ever since, I can still access my balance by phone and I can reset my password.

When I try to log in with my username/password. It tells me "Invalid username/ password."
If you click on "Forgot password" and then enter your user name it will tell you what your current status is, likely Inactive.
itchyfeet123 is offline  
Old Jan 13, 2014, 2:47 pm
  #2319  
 
Join Date: Mar 2009
Location: DCA
Programs: FB Gold Privilege
Posts: 413
I'm done with MVD. My new card was cancelled. I'm happy to say that the balance on the card is -$.0.50 The rep that I talked to said I owe them 50 cents. I said I don't think so.
This card was new and loaded $3-4k and emptied in WalMart. Online access locked and this weekend I could not load anything.
My other card, after successful churning from July and $80k later followed similar fate. Could not load anything and converted to gift card per the rep over the phone. $80 beer money remain on the card that is to be spent by the end of the week.^
fjord is offline  
Old Jan 13, 2014, 3:01 pm
  #2320  
 
Join Date: May 2000
Location: I see palm trees....
Posts: 414
Do these cards have to be officially 'cancelled' to avoid the inactivity fees?
I'm still open with two, but not planning on using them anymore...not worth the hassle.
Bean is offline  
Old Jan 13, 2014, 3:16 pm
  #2321  
 
Join Date: Mar 2009
Location: DCA
Programs: FB Gold Privilege
Posts: 413
Originally Posted by Bean
Do these cards have to be officially 'cancelled' to avoid the inactivity fees?
I'm still open with two, but not planning on using them anymore...not worth the hassle.
I would just drain it to $0 to prevent any charges.
fjord is offline  
Old Jan 13, 2014, 3:20 pm
  #2322  
 
Join Date: Sep 2013
Posts: 50
Originally Posted by itchyfeet123
If you click on "Forgot password" and then enter your user name it will tell you what your current status is, likely Inactive.
This is the error message I get when I try to hit forget password.

------------------------------------------------------
Please fix the errors shown below and try again.

Server Declined the Transaction / No Action Taken

------------------------------------------------------

It looks like the locked my other 2 card account as well. This might be the end of MVD as we know it.

Last edited by daride; Jan 13, 2014 at 3:26 pm
daride is offline  
Old Jan 13, 2014, 3:40 pm
  #2323  
 
Join Date: Jan 2010
Posts: 1,708
Originally Posted by daride
This is the error message I get when I try to hit forget password.

------------------------------------------------------
Please fix the errors shown below and try again.

Server Declined the Transaction / No Action Taken

------------------------------------------------------
I'm getting that message too. When I call on the phone and enter the 16 digit card number and the pin I get "we are unable to process this transaction at this time."
ddallas is offline  
Old Jan 13, 2014, 3:42 pm
  #2324  
 
Join Date: Sep 2013
Posts: 50
Originally Posted by ddallas
I'm getting that too.
Is you account in spend down mode as well or are people with active accounts getting the same thing?
daride is offline  
Old Jan 13, 2014, 3:45 pm
  #2325  
 
Join Date: Oct 2012
Posts: 486
Originally Posted by Bean
Do these cards have to be officially 'cancelled' to avoid the inactivity fees?
I'm still open with two, but not planning on using them anymore...not worth the hassle.
Originally Posted by fjord
I would just drain it to $0 to prevent any charges.
Originally Posted by fjord
I'm done with MVD. My new card was cancelled. I'm happy to say that the balance on the card is -$.0.50 The rep that I talked to said I owe them 50 cents. I said I don't think so.
There would be some irony if negative balances on MVD ended up as unpaid debt that lowered credit scores of FTers.
itchyfeet123 is offline  


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