Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Malaysia Airlines | Enrich
Reload this Page >

Malaysia Airlines Official Policy on Checking bags on separate tickets

Community
Wiki Posts
Search
Old Oct 22, 2018, 10:14 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: crackjack
Here’s MH’s current official position as advised to the public:
https://askmh.malaysiaairlines.com/f...language=en_US

Originally Posted by AskMH, as of Mar 25, 2022
If I'm travelling multiple sectors, can I check-in my baggage to the final destination?
Yes, as long as you are holding a single PNR.

For flights on oneworld member airlines, Malaysia Airlines still allows passengers to check-through to a final destination with baggage even if the sectors are ticketed separately on separate bookings provided the travel begins with Malaysia Airlines. Please note that this may not be possible on your return journey if travel begins with another oneworld member airline that chooses to adhere to the new oneworld obligation. Certain oneworld and code-share flights allow our passengers to check-through while some do not. Please confirm the status of your ticket at the check-in counter.


For those who are wondering how it's done in Amadeus Altea, here is a video someone at MH took of their training session.

https://www.youtube.com/watch?v=AwbtQvMphGI

In this video they show how to add "inbound" flights and "outbound" flights to the check-in record.


Print Wikipost

Malaysia Airlines Official Policy on Checking bags on separate tickets

Thread Tools
 
Search this Thread
 
Old Feb 4, 2018, 5:11 am
  #91  
 
Join Date: Jul 2014
Posts: 1,132
Oh, right, missed the "No Check-in Baggage" in the first line... :P

Yup, they probably will not issue the second set of boarding passes. But KUL's transit desks are fairly straightforward to use: there's the one at the main terminal (next to the 'G' gates side, opposite the Harrods store & Old-town coffee) and one in the satellite terminal (around the centre on the other side from the Airtrain stop). The MH staff there are agents to check in people for the MH and JL flights, as seen here: https://goo.gl/images/fhdDsq

Last edited by crackjack; Feb 4, 2018 at 5:17 am
crackjack is offline  
Old Feb 4, 2018, 12:51 pm
  #92  
 
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
Originally Posted by bobby21
HKT-KUL - MH
KUL-NRT - JAL

Will MH check me in all the way to Tokyo?
Originally Posted by crackjack
Yup, they probably will not issue the second set of boarding passes.
They can issue boarding passes on separate tickets, if you ask nicely. Not all agents are familiar with the process, especially outport staff, but it's not impossible. I was once declined at PEN but they eventually figured it out and waited for me at the gate with my onward JL boarding pass.

Otherwise, you can try printing your OLCI boarding pass, which should be enough to get you through immigration and into the lounge.

Either way, be prepared to get flagged for a document check at the gate.
SilverChris is offline  
Old Mar 24, 2018, 4:00 am
  #93  
 
Join Date: Nov 2016
Location: SE ASIA
Programs: SQ KF GO, OZ GO, QR PC PLAT, TG ROP SL, LCAH SL, IHG SPIRE, Marriott BONVOY GO, HILTON GO
Posts: 641
Does anyone have recent experience with MH interlining checked baggage to Star Alliance carriers e.g SQ / TG?
The last time I tried was last year & it was done w/o any issues.
Thanks!
kaffir76 is offline  
Old Mar 24, 2018, 10:56 am
  #94  
 
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
Originally Posted by kaffir76
Does anyone have recent experience with MH interlining checked baggage to Star Alliance carriers e.g SQ / TG?
The last time I tried was last year & it was done w/o any issues.
Thanks!
Depends on how lenient the check-in agent is. It's easier at outports, I find.
SilverChris is offline  
Old Mar 25, 2018, 2:06 am
  #95  
 
Join Date: Nov 2016
Location: SE ASIA
Programs: SQ KF GO, OZ GO, QR PC PLAT, TG ROP SL, LCAH SL, IHG SPIRE, Marriott BONVOY GO, HILTON GO
Posts: 641
And so taking my own advice as well as others, I've booked the earlier flight to KUL with a 3 hr layover instead of the 1 hr 30 min. (MH620 vs MH608)
I'll just check out / hang out at the new Golden Lounge - it'll be my 1st time since it re-opened
In the past, I'd have booked the shorter layover but I guess with age, my risk appetite has decreased considerably
kaffir76 is offline  
Old Mar 26, 2018, 8:02 am
  #96  
 
Join Date: May 2017
Posts: 1
First time post here.Anyone have any experience of MH interlining with WY (Oman Air) if on separate ticket? WY is not in oneworld but they are a codeshare partner with MH. Specifically I have 2 separate tickets:

BKI-KUL (MH)
KUL-MCT-LHR (WY)

I only have about 2.5hrs in KUL between the flights so if the bags are not checked thru I will have to consider an earlier departure from BKI
falzu is offline  
Old Mar 31, 2018, 10:31 am
  #97  
 
Join Date: Jul 2014
Posts: 1,132
Originally Posted by falzu
First time post here.Anyone have any experience of MH interlining with WY (Oman Air) if on separate ticket? WY is not in oneworld but they are a codeshare partner with MH. Specifically I have 2 separate tickets:

BKI-KUL (MH)
KUL-MCT-LHR (WY)

I only have about 2.5hrs in KUL between the flights so if the bags are not checked thru I will have to consider an earlier departure from BKI
It’s definitely possible to pick up your bags and recheck in for the WY flight in 2.5 hrs as you have no immigration to go through into KL coming from BKI if the flight is on time, and particularly if you have status with MH to get a ‘priority’ tag attached to your baggage.

Estimating a somewhat conservative ~20mins taxi ~10mins deplaning + ~10mins walk to carousel + ~30-45mins wait for bags + ~10mins to exit & go back up to WY’s check-in counter, you’d still have ~30 minutes before WY closed its counter @ T-60mins to departure. ([Edit] Looks like KUL arrival times are ‘at the gate’, not time of touchdown.)

Still, according to flightstats, the 4pm BKI flight, while mostly on time, is sometimes significantly delayed... given you seem to be somewhat risk-averse on this, it might be better to look into an earlier flight. You’d likely be in the 90% on-time stat, but if not and the flight’s an hour+ late coming in from BKI, you’d not make that Oman flight.

Last edited by crackjack; Mar 31, 2018 at 8:27 pm
crackjack is offline  
Old Mar 31, 2018, 11:21 am
  #98  
 
Join Date: Jul 2014
Posts: 1,132
BTW, another datapoint on interlining through separate tickets on a non-OW carrier:
NRT-KUL on MH to KUL-SIN on SilkAir... MH’s NRT staff said not possible, even though the SilkAir flight was MH ticket stock.

I didn’t push the issue, because my expectation going in was it wouldn’t be OK’d. I was prepared for that eventuality; it just made the KUL transit a bit more involved.

Last edited by crackjack; Mar 31, 2018 at 11:27 am
crackjack is offline  
Old Mar 31, 2018, 7:39 pm
  #99  
FlyerTalk Evangelist
Original Poster
 
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Originally Posted by falzu
First time post here.Anyone have any experience of MH interlining with WY (Oman Air) if on separate ticket? WY is not in oneworld but they are a codeshare partner with MH. Specifically I have 2 separate tickets:

BKI-KUL (MH)
KUL-MCT-LHR (WY)

I only have about 2.5hrs in KUL between the flights so if the bags are not checked thru I will have to consider an earlier departure from BKI
Lots of time!

Enough to collect bags and recheck in for your WY flight. Just ask at BKI if they can thru check. If not no big deal.
Guy Betsy is offline  
Old Mar 31, 2018, 7:41 pm
  #100  
FlyerTalk Evangelist
Original Poster
 
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Originally Posted by crackjack
BTW, another datapoint on interlining through separate tickets on a non-OW carrier:
NRT-KUL on MH to KUL-SIN on SilkAir... MH’s NRT staff said not possible, even though the SilkAir flight was MH ticket stock.

I didn’t push the issue, because my expectation going in was it wouldn’t be OK’d. I was prepared for that eventuality; it just made the KUL transit a bit more involved.
Its not the airline ticket stock that matters but the operating flight...which is clearly not on MH metal.
Guy Betsy is offline  
Old Mar 31, 2018, 7:59 pm
  #101  
 
Join Date: Jul 2014
Posts: 1,132
Originally Posted by Guy Betsy
Its not the airline ticket stock that matters but the operating flight...which is clearly not on MH metal.
Agreed. I was sharing as a counterpoint to those who mentioned that MH outstations do sometimes check through to non-OW flights, in a case where the second flight’s ticket was issued by MH.

(Not to mention, this was a MH-codeshared flight which is available from MH as part of NRT-KUL-SIN on a single ticket/PNR.)

On the other hand, this was Japan, as against Thailand, Indonesia, etc...

Regardless, if the second flight was on MH metal or another OW carrier, I’d have made sure they checked the bag through.

Last edited by crackjack; Mar 31, 2018 at 8:25 pm
crackjack is offline  
Old Mar 31, 2018, 9:31 pm
  #102  
 
Join Date: Jan 2017
Posts: 305
Originally Posted by crackjack


It’s definitely possible to pick up your bags and recheck in for the WY flight in 2.5 hrs as you have no immigration to go through into KL coming from BKI if the flight is on time, and particularly if you have status with MH to get a ‘priority’ tag attached to your baggage.

Estimating a somewhat conservative ~20mins taxi ~10mins deplaning + ~10mins walk to carousel + ~30-45mins wait for bags + ~10mins to exit & go back up to WY’s check-in counter, you’d still have ~30 minutes before WY closed its counter @ T-60mins to departure. ([Edit] Looks like KUL arrival times are ‘at the gate’, not time of touchdown.)

Still, according to flightstats, the 4pm BKI flight, while mostly on time, is sometimes significantly delayed... given you seem to be somewhat risk-averse on this, it might be better to look into an earlier flight. You’d likely be in the 90% on-time stat, but if not and the flight’s an hour+ late coming in from BKI, you’d not make that Oman flight.
Given that the BKI arrival aircraft will be parked at the Main Terminal and most likely a 738, luggage should appear on the carousel in half that time.
Zawnet is offline  
Old Jun 15, 2018, 1:23 am
  #103  
 
Join Date: Jul 2014
Posts: 1,132
Hmmm, interesting... looks like MH changed their policy on interlining baggage across separate tickets in Jan this year?

https://mhcare.malaysiaairlines.com/...language=en_US

If I'm holding separate tickets, do I have to go to a counter for check-in?



17 January 2018•FAQAnswerYou can now perform through check-in over the counter, if you are travelling on separate tickets on the following flights operated by Malaysia Airlines (MH), connecting with our oneworld or codeshare partner carriers.

With this facility, you’ll enjoy the convenience of having your bags checked through to your final destination when you check in.
...
Malaysia Airlines connecting with any MH flight number on codeshare partners.
  • Melbourne > MH > Kuala Lumpur > MH* > Doha
*Operated by Qatar Airways (QR), oneworld codeshare partner.
  • Perth > MH > Kuala Lumpur > MH* > Mauritius
*Operated by Air Mauritius (MK), non-oneworld codeshare partner.
  • Narita > MH/MH* > Kuala Lumpur > MH** > Abu Dhabi
* Operated by Japan Airlines (JL), oneworld codeshare partner.** Operated by Etihad Airways (EY) non-oneworld codeshare partner.
  • Hong Kong > MH > Kuala Lumpur > BI* > Bandar Seri Begawan
* Operated by Malaysia Airlines, Royal Brunei Airlines (BI) codeshare on MH.

MH flight number on codeshare partners connecting with flights operated by code share partners.
  • Kuala Lumpur > MH/MH* > Amsterdam > KL > Copenhagen
*Operated by KLM (KL), non-oneworld codeshare partner.
  • Kuala Lumpur > MH/MH* > Hong Kong > CX > Los Angeles
*Operated by Cathay Pacific , oneworld codeshare partner.
Not sure how they’d be able to control the activities of the code-shared partners’ check-in agents (per that second point above, “MH flight number on codeshare partners connecting with ...”), but this would definitely have been useful for the NRT-KUL(MH) -> KUL-SIN (MI-metal, MH-coded) connection I did a while ago.

Last edited by crackjack; Jun 15, 2018 at 1:39 am
crackjack is offline  
Old Jul 17, 2018, 1:07 am
  #104  
 
Join Date: Jun 2013
Programs: Gold amb, krisflyer, Garuda, Accor Plus, MH Enrich
Posts: 24
Hello All,

I am thinking of booking 2 separate return tickets, BOTH on MAS

I have no idea why they always charge

CGK-KUL-XXX return

on biz almost always much more expensive than if I book

CGK-KUL return, KUL-XXX return on business

normally if the different not much, I would book CGK-XXX return via KUL, but this time I am thinking of buying 2 separate tickets.
In this case, MAS should interline my bag, no?

What about if CGK-KUL flight is delayed? have no hope of connecting to XXX?

Thanks much
Durian234 is offline  
Old Jul 17, 2018, 2:00 am
  #105  
 
Join Date: May 2017
Programs: MH Gold, AC Super Elite, UA Platinum, Accor All Gold, Marriott Titanium Elite
Posts: 497
Originally Posted by Durian234
Hello All,

I am thinking of booking 2 separate return tickets, BOTH on MAS

I have no idea why they always charge

CGK-KUL-XXX return

on biz almost always much more expensive than if I book

CGK-KUL return, KUL-XXX return on business

normally if the different not much, I would book CGK-XXX return via KUL, but this time I am thinking of buying 2 separate tickets.
In this case, MAS should interline my bag, no?

What about if CGK-KUL flight is delayed? have no hope of connecting to XXX?

Thanks much
Very interested in the answer to this as well! I'm doing exactly the same as you for the same reason!
quinzinho is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.