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Malaysia Airlines Official Policy on Checking bags on separate tickets

Old Oct 22, 2018, 10:14 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: crackjack
Heres MHs current official position as advised to the public:
https://askmh.malaysiaairlines.com/f...language=en_US

Originally Posted by AskMH, as of Mar 25, 2022
If I'm travelling multiple sectors, can I check-in my baggage to the final destination?
Yes, as long as you are holding a single PNR.

For flights on oneworld member airlines, Malaysia Airlines still allows passengers to check-through to a final destination with baggage even if the sectors are ticketed separately on separate bookings provided the travel begins with Malaysia Airlines. Please note that this may not be possible on your return journey if travel begins with another oneworld member airline that chooses to adhere to the new oneworld obligation. Certain oneworld and code-share flights allow our passengers to check-through while some do not. Please confirm the status of your ticket at the check-in counter.


For those who are wondering how it's done in Amadeus Altea, here is a video someone at MH took of their training session.

https://www.youtube.com/watch?v=AwbtQvMphGI

In this video they show how to add "inbound" flights and "outbound" flights to the check-in record.


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Malaysia Airlines Official Policy on Checking bags on separate tickets

Old Apr 3, 2024, 12:48 am
  #211  
a_k
 
Join Date: Mar 2022
Programs: AY+ Plat
Posts: 487
Will MH through-check to PG on separate tickets? I am trying to book KUL-BKK-CNX but the flights are no longer found on the MH website even though there is an MH codeshare number for the PG flight.
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Old Apr 3, 2024, 10:26 am
  #212  
 
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,898
Originally Posted by a_k
Will MH through-check to PG on separate tickets? I am trying to book KUL-BKK-CNX but the flights are no longer found on the MH website even though there is an MH codeshare number for the PG flight.
The official policy is still current. You might get an agent who goes above and beyond for non-OW onward travel, but I'd still plan for a no.
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Old Apr 3, 2024, 11:02 am
  #213  
a_k
 
Join Date: Mar 2022
Programs: AY+ Plat
Posts: 487
Originally Posted by SilverChris
The official policy is still current. You might get an agent who goes above and beyond for non-OW onward travel, but I'd still plan for a no.
Thanks for the info. Really strange that the itinerary has completely vanished from the website and OTAs return errors when trying to pull up the fares, especially considering that yesterday MH coincidentally published a Facebook post promoting CNX!
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Old Apr 3, 2024, 12:35 pm
  #214  
 
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,898
Originally Posted by a_k
Thanks for the info. Really strange that the itinerary has completely vanished from the website and OTAs return errors when trying to pull up the fares, especially considering that yesterday MH coincidentally published a Facebook post promoting CNX!
Could have something to do with MH launching CNX.
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Old Apr 3, 2024, 1:41 pm
  #215  
a_k
 
Join Date: Mar 2022
Programs: AY+ Plat
Posts: 487
Originally Posted by SilverChris
Could have something to do with MH launching CNX.
That was a good point, but if I search for later in the year once the route has commenced, fares for both MH direct KUL-CNX and MH-PG as KUL-BKK-CNX show up. Seems like a bug preventing bookings over the next few months. Anyways, a bit OT now for this thread.
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