Oct 31, 2014, 5:22 pm

FlyerTalk Forums Expert How-Tos and Guides

MHUPGRADE SUCCESSFUL UPGRADE OFFER PRICES
(origin - destination, offer price accepted, post #)

ECONOMY to BUSINESS
KUL - ADL SGD250 #203
KUL - AKL USD325 #447
KUL - BKK SGD80 #70
KUL - BKK USD65 #450
KUL - CAN MYR345 #358
KUL - CMB MYR576 #686
KUL - CGK USD60 #153
KUL - CGK MYR220 #230
KUL - DAC MYR551 #112
KUL - DPS SGD80 #70
KUL - DPS AUD75 #114
KUL - HAN AUD90 #209
KUL - HKG MYR480 #393
KUL - HKT USD50
KUL - HYD GBP90 #54
KUL - HYD USD90 #452
KUL - ICN SGD140
KUL - ICN MYR402 #343
KUL - ICN EUR120 #354
KUL - KIX MYR452 #472
KUL - KUA MYR143 #349
KUL - KCH MYR150 #287
KUL - LGK MYR263 #505
KUL - LHR MYR3,350 #67
KUL - MEL MYR1,005 #262
KUL - MEL MYR1300
KUL - PEK MYR345 #338
KUL - PEN MYR170 #268
KUL - PER GBP135 #309
KUL - PER USD150 #335
KUL - PER MYR524 #336
KUL - PNH MYR200 #404
KUL - PVG SGD120 #30, 225
KUL - PVG USD105 #169, 217
KUL - REP MYR150 #123
KUL - RGN MYR305 #333
KUL - SGN MYR210 #141
KUL - SIN MYR30 #52
KUL - SIN SGD50 #267
KUL - SYD SGD300 #267

AMS - KUL GBP450 #152
BKK - KUL GBP80 #54
BKK - KUL USD65 #452
BNE - KUL AUD215 #2
BWN - KUL USD60 #394
CAN - KUL MYR350 #358
DAC - KUL USD120 #479
DPS - KUL AUD70 #121
DPS - KUL USD60 #216
DXB - KUL USD200
HKG - KUL SGD120 #53
HKG - KUL HKD810 #266
HKG - KUL HKD805 #290
HKT - KUL MYR30 #52
HKT - KUL NZD55 #447
HYD - KUL USD90 #450
ICN - KUL SGD140
JHB - KUL MYR100
KIX - KUL MYR452 #445
KCH - BKI MYR200 #344
KCH - KUL MYR150 #287
LGK - KUL GBP20 #44
LGK - KUL MYR263 #505
MAA - KUL SGD125 #163
MEL - KUL AUD230 #1
MEL - KUL AUD305 #140
MEL - KUL AUD480 #16
MEL - KUL AUD400 #312
MEL - KUL MYR1,300 #312
MNL - KUL USD140 #482
MYY - KUL MYR270 #715
PEK - KUL MYR500 #323
PEK - KUL GBP80 #332
PEK - KUL MYR345 #340
PER - KUL USD160 #350
PVG - KUL USD105 #167
REP - KUL USD45 #334
RGN - KUL USD65 #506
SDK - KUL MYR150 #154
SGN - KUL MYR200 #141
SIN - KUL SGD85 #213
SIN - KUL SGD50 #267
SYD - KUL AUD260 #172, 208
SYD - KUL AUD300 #456
SYD - KUL AUD330 #215
SYD - KUL AUD400 #468
SYD - KUL MYR810 #325
TPE - KUL SGD110 #391

BUSINESS to FIRST
KUL - CDG MYR5,000 #67
LHR - KUL USD2,750 #4

MHUpgrade is MH's implementation of Plusgrade's bid on an upgrade platform.

You can check if your itinerary is eligible for bidding on an upgrade (most are) on MH's website here, but it typically takes 24-48 hours after the ticket is issued for the itinerary to be in Plusgrade's system
You cannot bid for flights departing within 72 hours
Minimum bids are dynamically set based on various factors, and don't appear to change as you get closer to flight departure
Tip: If you're bidding the minimum, you should consider making the bid in USD unless bidding in your home currency avoids credit card costs that are higher than the difference in pricing (see this post)
Bid amounts can be changed or withdrawn up to 72 hours from flight departure. It does not appear that you can update the credit card number
Accepted bids will be processed within the 72 hours window, generally prior to 48 hours to departure
If your bid is accepted:
- The credit card will be charged
- You will be rebooked in "I" class for business class, "P" class for first class
- You will receive an email notification from Plusgrade
- You will receive an email with your new eTicket from the airline
Within MH Enrich, mileage accrual is based on the fare class on your original ticket. For partner programs, without manual intervention, your mileage accrual is based on the class you've been rebooked into, not the one from your original ticket. Retro claims based on original booking may be required, it is unclear yet if they will be accepted or not.
- Note that "I" earns nothing, including no segment credits or tier points (it's as if you never took the flight) on AA, BA, CX, and probably other carriers (check your program's information), so from a frequent flyer standpoint you might end up worse off
- There are multiple reports from multiple users in this thread that mileage on partner programs (BA) will be credited based on the earning rates (if any) from original booking class, following manual intervention/claim.
Please read MH's FAQs

MHUpgrade option, anyone tried it?

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Nov 30, 2017, 2:37 am

#616

seattle29

Join Date: Dec 2007

Location: Harrogate

Programs: BA, KL, DL

Posts: 996

MH4, KUL-LHR
Minimum bid RM 3900, I bid RM 4000
Rejected
Around 20 spare seats in J when I walked through the cabin

Dec 2, 2017, 4:57 am

#617

Calikura

Join Date: Oct 2017

Posts: 6

03DEC MH608 SIN-KUL; Min Bid SGD 85; My Bid SGD 85; Unsuccessful; J cabin looks full.

Notification email came at T-22, a bit late it seems but I guess an effect of the peak period.

Dec 2, 2017, 10:53 am

#618

FlyerTalker37

Suspended

Join Date: Jul 2015

Posts: 493

Quote:

Originally Posted by wantan

it would be much more compelling to bid if MH also awarded J miles / sectors , rather than what the original fare entitles.

It would be also much more compelling to bid if the new booking class was listed in other OW carrier.

Dec 2, 2017, 11:06 pm

#619

lcpteck

Join Date: May 2012

Location: SIN

Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver

Posts: 6,819

Quote:

Originally Posted by Calikura

03DEC MH608 SIN-KUL; Min Bid SGD 85; My Bid SGD 85; Unsuccessful; J cabin looks full.

Notification email came at T-22, a bit late it seems but I guess an effect of the peak period.

Not really worth it for such a short flight.

Dec 2, 2017, 11:10 pm

#620

Calikura

Join Date: Oct 2017

Posts: 6

Quote:

Originally Posted by lcpteck

Not really worth it for such a short flight.

You are right, I'm not feeling bummed about this one

However, what's making me jumpy now is that I haven't received any confirmation email for the onward KUL-ICN leg (tonight's flight--it's only T-9 now!), although my card had been charged two days ago my exact bid amount. Guess I'll find out when I head to the check-in desk in a couple hours..!

edit:

03DEC MH66 KUL-ICN; min bid 305SGD; my bid 315SGD; unsuccessful; 4 empty seats in J

I only received the rejection email about 3 hours after the flight arrived in ICN. It looks like the bid was just allowed to lapse. Going to have to ask them about reversing the charge...

On the bright side, I had seats 9A and 9C (new A333 layout, the "private Y cabin" just aft of J) all to myself and it was a really enjoyable flight despite not scoring the upgrade!

Last edited by Calikura; Dec 3, 2017 at 7:36 pm

Dec 3, 2017, 10:39 pm

#621

brbear

Join Date: Aug 2015

Location: SIN

Programs: MH Gold / OW Sapphire

Posts: 68

Quote:

Originally Posted by lcpteck

Not really worth it for such a short flight.

It can be worth it just to be able to skip the dreadful immigration queues at KLIA if you're travelling at peak times.

(My luck is such, however, that the queues are never there on the odd occasion that I do upgrade. ;-) )

istabraq99 likes this.

Dec 4, 2017, 2:41 am

#622

shuigao

Join Date: Mar 2015

Programs: HH Diamond, GHA Titanium

Posts: 1,961

Quote:

Originally Posted by Calikura

03DEC MH66 KUL-ICN; min bid 305SGD; my bid 315SGD; unsuccessful; 4 empty seats in J

Ooh, nice data point. I'm flying KUL-ICN on the 20th and have put in a 350sgd bid, looks like it's pretty unlikely to get accepted. Don't really feel like paying any more than that though.

(Particularly because there's 5 of us flying).

Dec 5, 2017, 7:11 am

#623

asheby

Join Date: Sep 2012

Location: Kuching, Malaysia. Perth, Australia.

Programs: MH-Plat OWE, HH-Diamond, SPG-Plat, MR-Plat, IHG-PlatAmb

Posts: 155

Quote:

Originally Posted by Calikura

You are right, I'm not feeling bummed about this one

From personal experience, I don't think MH charges you the full amount when you place the bid, I've only ever been charged USD1 which have always been refunded promptly.

Dec 6, 2017, 6:06 am

#624

Calikura

Join Date: Oct 2017

Posts: 6

Quote:

Originally Posted by asheby

From personal experience, I don't think MH charges you the full amount when you place the bid, I've only ever been charged USD1 which have always been refunded promptly.

And neither have I had to wait so long to receive the results of the upgrade bid—previous result emails have been at least 60 hours prior to scheduled departure, but this one just sat at “Pending” till after the flight was completed, with the checkin and gate agents only having as much of a clue as I did.

They did actually charge my card three days before departure, and this is reflected on my online statement and remaining credit limit. They were however quick to reply my email promising to reverse it.

Dec 7, 2017, 3:53 pm

#625

minz56

Join Date: Nov 2013

Programs: NZ

Posts: 1,554

I just had the upgrade email for my KUL/LHR in May.
I am booked in J and could bid to upgrade to F. The minimum bid is US$1880.
For me that did not seem worth it, but others may disagree.

Dec 13, 2017, 1:09 am

#626

kazuwox

Join Date: May 2009

Location: Japan

Programs: NH-SFC, SQ, UA, JL- JGC/Sapphire, AA, DL, IHG-Gold, SPG-Gold, Marriott-gold

Posts: 194

Am taking KUL-NRT shortly. My bid SGD300 seemed to be disqualified,
hence changed to SGD345. The chance of being upgraded is still very slim, though...

Dec 13, 2017, 1:13 am

#627

Calikura

Join Date: Oct 2017

Posts: 6

11DEC MH67 ICN-KUL; min SGD300; my bid SGD340; unsuccessful; J cabin full; notified at T-21
11DEC MH607 KUL-SIN; min SGD80; my bid SGD80; unsuccessful; J cabin full; notified after flight completion

For next year's trips I'm going to be booking straight into Business. The Z fares are particularly attractive, even more so than they were for this month.

Dec 13, 2017, 3:37 am

#628

nedelk

Join Date: Jan 2016

Programs: EK Silver

Posts: 61

10DEC MH1145 PEN-KUL (A350) - Min bid US$35 successful; Confirmation email at T-66
10DEC MH613 KUL-SIN (A350) - Min bid US$65 successful; Confirmation email at T-70

Dec 18, 2017, 12:57 am

#629

shuigao

Join Date: Mar 2015

Programs: HH Diamond, GHA Titanium

Posts: 1,961

Have a SIN-KUL-ICN flight on Wednesday night, bid s$245 on the KUL-ICN leg and just got acceptance email (5 pax) ... so around T-53hrs.

Last edited by shuigao; Dec 18, 2017 at 1:15 am

Dec 19, 2017, 9:33 pm

#630

tuxedo66

Join Date: Aug 2010

Posts: 72

Quote:

Originally Posted by tuxedo66

Here's my recent experience, all based on minimum bid at the time of bidding. I did see lower minimum prices earlier on but did not bid:

28SEP AKL-KUL NZD515 UNSUCCESSFUL
29SEP KUL-TPE NZD120 UNSUCCESSFUL
12NOV DEL-KUL NZD140 UNSUCCESSFUL
22NOV KUL-AKL NZD515 SUCCESSFUL :-) Notified about 10h before check-in open (48h prior). Enabled me to do seat selection before check-in and also Chef-on-Call meal selection by email.

With my successful KUL-AKL upgrade at NZD515, it turned out to be a disaster. Seated in 1K on a full flight, the seat wouldn't recline due to a power supply problem. The crew manually released the seat but to try convert it into the flatbed position. But the furthest it would go was a recline similar to a shorthaul Business seat. And the Beef Cheek meal turned out as tough as boots; the knife couldn't even sink into it. It was inedible (I'm not exaggerating as I'm very easy to feed). But the crew were excellent.

I emailed in a complaint the day after arrival and haven't heard back (except from an automated acknowledgement). I've now disputed the charge partially on my credit card as "Defective Product". Let's see how this goes.

Any opinions as to how much is a reasonable amount to dispute?