MHUpgrade option, anyone tried it?

    Hide Wikipost
Old Dec 11, 18, 1:00 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: clubeurope
Wiki Link
MHUPGRADE SUCCESSFUL UPGRADE OFFER PRICES
(origin - destination, offer price accepted, post #)

ECONOMY to BUSINESS
KUL - ADL SGD250 #203
KUL - AKL USD325 #447
KUL - BKK SGD80 #70
KUL - BKK USD65 #450
KUL - CAN MYR345 #358
KUL - CMB MYR576 #686
KUL - CGK USD60 #153
KUL - CGK MYR220 #230
KUL - DAC MYR551 #112
KUL - DPS SGD80 #70
KUL - DPS AUD75 #114
KUL - HAN AUD90 #209
KUL - HKG MYR480 #393
KUL - HKT USD50
KUL - HYD GBP90 #54
KUL - HYD USD90 #452
KUL - ICN SGD140
KUL - ICN MYR402 #343
KUL - ICN EUR120 #354
KUL - KIX MYR452 #472
KUL - KUA MYR143 #349
KUL - KCH MYR150 #287
KUL - LGK MYR263 #505
KUL - LHR MYR3,350 #67
KUL - MEL MYR1,005 #262
KUL - MEL MYR1300
KUL - PEK MYR345 #338
KUL - PEN MYR170 #268
KUL - PER GBP135 #309
KUL - PER USD150 #335
KUL - PER MYR524 #336
KUL - PNH MYR200 #404
KUL - PVG SGD120 #30, 225
KUL - PVG USD105 #169, 217
KUL - REP MYR150 #123
KUL - RGN MYR305 #333
KUL - SGN MYR210 #141
KUL - SIN MYR30 #52
KUL - SIN SGD50 #267
KUL - SYD SGD300 #267

AMS - KUL GBP450 #152
BKK - KUL GBP80 #54
BKK - KUL USD65 #452
BNE - KUL AUD215 #2
BWN - KUL USD60 #394
CAN - KUL MYR350 #358
DAC - KUL USD120 #479
DPS - KUL AUD70 #121
DPS - KUL USD60 #216
DXB - KUL USD200
HKG - KUL SGD120 #53
HKG - KUL HKD810 #266
HKG - KUL HKD805 #290
HKT - KUL MYR30 #52
HKT - KUL NZD55 #447
HYD - KUL USD90 #450
ICN - KUL SGD140
JHB - KUL MYR100
KIX - KUL MYR452 #445
KCH - BKI MYR200 #344
KCH - KUL MYR150 #287
LGK - KUL GBP20 #44
LGK - KUL MYR263 #505
MAA - KUL SGD125 #163
MEL - KUL AUD230 #1
MEL - KUL AUD305 #140
MEL - KUL AUD480 #16
MEL - KUL AUD400 #312
MEL - KUL MYR1,300 #312
MNL - KUL USD140 #482
MYY - KUL MYR270 #715
PEK - KUL MYR500 #323
PEK - KUL GBP80 #332
PEK - KUL MYR345 #340
PER - KUL USD160 #350
PVG - KUL USD105 #167
REP - KUL USD45 #334
RGN - KUL USD65 #506
SDK - KUL MYR150 #154
SGN - KUL MYR200 #141
SIN - KUL SGD85 #213
SIN - KUL SGD50 #267
SYD - KUL AUD260 #172, 208
SYD - KUL AUD300 #456
SYD - KUL AUD330 #215
SYD - KUL AUD400 #468
SYD - KUL MYR810 #325
TPE - KUL SGD110 #391

BUSINESS to FIRST
KUL - CDG MYR5,000 #67
LHR - KUL USD2,750 #4


MHUpgrade is MH's implementation of Plusgrade's bid on an upgrade platform.
  • You can check if your itinerary is eligible for bidding on an upgrade (most are) on MH's website here, but it typically takes 24-48 hours after the ticket is issued for the itinerary to be in Plusgrade's system
  • You cannot bid for flights departing within 72 hours
  • Minimum bids are dynamically set based on various factors, and don't appear to change as you get closer to flight departure
  • Tip: If you're bidding the minimum, you should consider making the bid in USD unless bidding in your home currency avoids credit card costs that are higher than the difference in pricing (see this post)
  • Bid amounts can be changed or withdrawn up to 72 hours from flight departure. It does not appear that you can update the credit card number
  • Accepted bids will be processed within the 72 hours window, generally prior to 48 hours to departure
  • If your bid is accepted:
    • The credit card will be charged
    • You will be rebooked in "I" class for business class, "P" class for first class
    • You will receive an email notification from Plusgrade
    • You will receive an email with your new eTicket from the airline
  • Within MH Enrich, mileage accrual is based on the fare class on your original ticket. For partner programs, without manual intervention, your mileage accrual is based on the class you've been rebooked into, not the one from your original ticket. Retro claims based on original booking may be required, it is unclear yet if they will be accepted or not.
    • Note that "I" earns nothing, including no segment credits or tier points (it's as if you never took the flight) on AA, BA, CX, and probably other carriers (check your program's information), so from a frequent flyer standpoint you might end up worse off
    • There are multiple reports from multiple users in this thread that mileage on partner programs (BA) will be credited based on the earning rates (if any) from original booking class, following manual intervention/claim.
  • Please read MH's FAQs
Print Wikipost

Old Oct 10, 14, 5:41 am
  #1  
Original Poster
 
Join Date: Jun 2013
Location: Edinburgh
Programs: AA Plat, QF Silver
Posts: 288
MHUpgrade option, anyone tried it?

Hi all,

I just received an email from MH for an upcoming flight MEL-KUL return for something called "MHUpgrade". The email says :

_________

We are pleased to inform you that your current flight itinerary is eligible for an upgrade to a premium class cabin.

Not every flight qualifies for this new option, but YOUR UPCOMING FLIGHT IS!

Let Us Get You Upgraded! Click the button above to get started.
__________


Its basically a sliding scale where you can put in a price and if successful get upgraded for that price. The scale is from $230AUD to $950AUD per leg. It also has this little dial that shows how "strong" your price is....needless to say, $950 is VERY strong...

Does anyone have any experience with this and if so, what value did you put and were you successful?

Sounds like a good deal as I paid $770 return economy (to Phuket) and even current business return to KL is $4,440.

Any experiences would be greatly appreciated.
savitar is offline  
Old Oct 10, 14, 7:51 am
  #2  
 
Join Date: Oct 2008
Posts: 3
I also got this email today, BNE to KUL, scale is from $215 to $810.

I'm very tempted, and there appears to be lots of business seats still available for my flight, which is in a few weeks, meaning I could possibly have a good chance.....now to decide how much to bid....!
smiley82 is offline  
Old Oct 10, 14, 8:13 am
  #3  
Original Poster
 
Join Date: Jun 2013
Location: Edinburgh
Programs: AA Plat, QF Silver
Posts: 288
Right, that is exactly where I am...what I am not sure about is if they give you a second chance if they reject. I.e. you bid $400 but we will offer at $550, or something like that.....I am going to give it a try for sure, just not sure how much to bid...
savitar is offline  
Old Oct 10, 14, 8:24 am
  #4  
Hilton 25+ BadgeMarriott 10+ Badge 2020 FlyerTalk Awards
 
Join Date: Feb 2004
Location: Netherlands
Posts: 3,157
Was offered this from business to first, lowest started at 2750usd. Could not reject it fast enough
This was from lhr to kul
They should make them more attractive, to me looks like they are just (at least for premium class) just offering the fare differences.

Cheers!
nldogbert is offline  
Old Oct 10, 14, 8:44 am
  #5  
FlyerTalk Evangelist
 
Join Date: May 2000
Location: Little dot on map
Programs: AA-PlatLife, BA-Gold, SPG-LTP, HL-DIA
Posts: 25,746
Do you get this only when you book your flights through their website? i never get them - as I book through a TA. So maybe that's why.
Guy Betsy is offline  
Old Oct 10, 14, 9:45 am
  #6  
2020 FlyerTalk Awards
 
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, MH Silver, SPG Gold
Posts: 4,108
Tonight I got offers for the two bookings I have - one through the MH website, and the other through expedia.com.sg. Although the expedia booking may have been taken over by MH, as I already upgraded the outbound sectors on that booking with Enrich miles.

This is new, never had such offers for my earlier bookings this year.
lokijuh is offline  
Old Oct 10, 14, 4:52 pm
  #7  
 
Join Date: Oct 2008
Posts: 3
Looks like you can only out in one offer:

8. Passenger may only submit one Upgrade Offer per eligible flight segment as per the purchased ticket.

However, you can revise it if it hasn't been accepted.
smiley82 is offline  
Old Oct 11, 14, 6:09 am
  #8  
Original Poster
 
Join Date: Jun 2013
Location: Edinburgh
Programs: AA Plat, QF Silver
Posts: 288
Anyone actually tried it?
savitar is offline  
Old Oct 11, 14, 9:01 am
  #9  
 
Join Date: Apr 2012
Posts: 1,545
following CX style? do you get the miles credited with the new booking class?
tboons is offline  
Old Oct 12, 14, 10:09 pm
  #10  
 
Join Date: Oct 2012
Location: Singapore
Programs: BAEC Gold, Le Club Platinum, Hilton HHonors Gold, M&C Gold, SPG Gold
Posts: 561
Would be great if someone could post up the email.
AddictedTraveller is offline  
Old Oct 13, 14, 5:27 am
  #11  
Original Poster
 
Join Date: Jun 2013
Location: Edinburgh
Programs: AA Plat, QF Silver
Posts: 288
Originally Posted by AddictedTraveller View Post
Would be great if someone could post up the email.
It almost exactly what I posted before :

Dear Passenger,

Thank you for choosing Malaysia Airlines.

We look forward to welcoming you on board soon.

The following are your flight details:

Flight From To Departure Date
MH 128 MELBOURNE (MEL) KUALA LUMPUR (KUL)
MH 149 KUALA LUMPUR (KUL) MELBOURNE (MEL)
Your Airline Booking Reference

GET UPGRADED
We are pleased to inform you that your current flight itinerary is eligible for an upgrade to a premium class cabin.

Not every flight qualifies for this new option, but YOUR UPCOMING FLIGHT IS!

Let Us Get You Upgraded! Click the button above to get started.
savitar is offline  
Old Oct 13, 14, 5:54 am
  #12  
Original Poster
 
Join Date: Jun 2013
Location: Edinburgh
Programs: AA Plat, QF Silver
Posts: 288
Just put my offer in, here is the confirmation :

Thank You

Your Offer(s) Upgrade To Flight Leg Departs Total Offer
XXX AUD PER PERSON (1)
Business Class Melbourne (MEL) to Kuala Lumpur (KUL)
Malaysia Airlines MH 128 XXX AUD
XXX AUD PER PERSON (1)
Business Class Kuala Lumpur (KUL) to Melbourne (MEL)
Malaysia Airlines MH 149
XXXAUD
(Note: Prices shown are in Australian dollars)

Thank you, we have received your offer! A confirmation email is on its way.

Please note, upgrades will be decided 48 hours prior to your departure time, by which time you will receive an email indicating whether you have been successful.

If you have further queries on MHupgrade, please email us at : [email protected]
savitar is offline  
Old Oct 13, 14, 11:34 am
  #13  
 
Join Date: Aug 2010
Location: SYD
Programs: QF WP
Posts: 1,799
I wonder what booking class this will be in. If the ticket is reissued in, eg, award booking class, you might not get miles for it.

Didn't get the offer myself for a late Dec flight, booked via a TA. However, I'm probably not interested in paying double for a J seat - especially with the current loadings where I can probably find a row of 4 seats to myself.
Awesom Andy is offline  
Old Oct 13, 14, 2:30 pm
  #14  
2020 FlyerTalk Awards
 
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, MH Silver, SPG Gold
Posts: 4,108
Originally Posted by Awesom Andy View Post
I wonder what booking class this will be in. If the ticket is reissued in, eg, award booking class, you might not get miles for it.
Do you mean miles for the original economy ticket or business class (upgraded) ticket? In my experience in upgrading an economy ticket using miles - the mileage did not automatically credit, but I phoned up, gave them my ticket number and it was corrected with original ticket mileage.
lokijuh is offline  
Old Oct 13, 14, 10:40 pm
  #15  
Original Poster
 
Join Date: Jun 2013
Location: Edinburgh
Programs: AA Plat, QF Silver
Posts: 288
Originally Posted by Awesom Andy View Post
I wonder what booking class this will be in. If the ticket is reissued in, eg, award booking class, you might not get miles for it.

Didn't get the offer myself for a late Dec flight, booked via a TA. However, I'm probably not interested in paying double for a J seat - especially with the current loadings where I can probably find a row of 4 seats to myself.
Interesting poiunt. If it comes through it will be about $1400 return from MEL to Phuket in business Vs $4,500 if you book it directly as business. Given you get lounge access, additional luggage, better meals, priority security, priority boarding, better wines etc etc I guess its good value.

I too love the 4 seats in economy also....is it worth it for the upgrade price....up to the individual I guess...
savitar is offline  

Thread Tools
Search this Thread
Search Engine: