Gallivanters's Ultimate Hotel Guide 7th Edition
Jun 29, 2013, 5:52 am
#31
Join Date: Feb 2005
Location: Home
Programs: Virgin FC, Qantas, Golden Circle, Sofitel, Hyatt, Starwood, Nectar, and my Tesco Club Card
Posts: 1,770
I think many of us get the normal experience on our travels even at supposed legendary hotels. - I still find concierges rarely go beyond providing me with a map and circle in where I should go with a pen, 24 butler service that rarely goes beyond "I'm your butler see you when you check out". General Manager's of hotels never seem to bother trying to meet me, which is actually fine because I'm not bothered about meeting them, in the same way I'm not that bothered about meeting the manager of my local cinema or train station - unless there is a problem.
Jun 29, 2013, 6:01 am
#32
Join Date: Oct 2005
Location: United Arab Emirates & Arizona, USA
Programs: UA MM/1P, EK Au, QR, TK, Marriott Life Ti, Hilton Dia, IC Dia, Hyatt Glob, Accor Pt, Shangri-La
Posts: 4,526
I think many of us get the normal experience on our travels even at supposed legendary hotels. - I still find concierges rarely go beyond providing me with a map and circle in where I should go with a pen, 24 butler service that rarely goes beyond "I'm your butler see you when you check out". General Manager's of hotels never seem to bother trying to meet me, which is actually fine because I'm not bothered about meeting them, in the same way I'm not that bothered about meeting the manager of my local cinema or train station - unless there is a problem.
). A lot of posters here seem to revel in name-dropping every experience they have had with a GM, but that goes with the territory of being a GM at a luxury hotel. I would certainly expect them to solve problems when they arise, although my first contact is always with the front desk if the need arises.
Jun 29, 2013, 7:58 am
#33
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
some here started reading gallivanters before this forum (and many other potential sources) existed.
over the years...emails (as a subscriber) she has guided me to getting the same level of attention that she gets at many of the worlds finest hotels.
I still have my first edition of The Ultimate Hotel Guide and I smile as I recall flicking through it when I was a teenager organising big family holidays and all the memories come flooding back.
assistance via email of Lyn.
I still have my first edition of The Ultimate Hotel Guide and I smile as I recall flicking through it when I was a teenager organising big family holidays and all the memories come flooding back.
assistance via email of Lyn.
Last edited by Kagehitokiri; Jun 29, 2013 at 9:38 am
Aug 24, 2013, 4:15 pm
#34
Join Date: Nov 2010
Location: ORF
Posts: 1,740
Which leads to this next statement.
Exactly.
Aug 24, 2013, 4:48 pm
#35
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
OK, we're beginning to rehash old arguments here, so I think the discussion has run its course. I am going to close this thread.
RichardInSF, moderator, luxury hotels
P.S. Law of unintended consequences: All this discussion, pro and con, finally piqued my curiosity, so I just bought one.
RichardInSF, moderator, luxury hotels
P.S. Law of unintended consequences: All this discussion, pro and con, finally piqued my curiosity, so I just bought one.
Last edited by RichardInSF; Aug 25, 2013 at 8:40 pm