LH abandons me in FRA
Apr 8, 2006, 1:39 pm
#121
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Originally Posted by flamboyant 1
Flysurfer, have a good flight.
Will they offer you a Scandinavian Buffet before landing at LAX ?
I did not really like it, the small shrimps in the crepe were disgusting.
Will they offer you a Scandinavian Buffet before landing at LAX ?
I did not really like it, the small shrimps in the crepe were disgusting.
For the record (yes, Weero, I mean you): Of course I refused the FA's kind offer, but I will stay away from the shrimps. And the mouthwash is still in the lavatory. (At least I hope so.)
Apr 8, 2006, 1:55 pm
#122
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Scandinavian update: The smoked moose and the mushrooms were decent. Maybe you picked a "bad shrimp day", Sebastian? 
Update 2: The potato veal pan was ok, too. A bit too salty for my taste, but not bad at all.
Update 2: The potato veal pan was ok, too. A bit too salty for my taste, but not bad at all.
Last edited by flysurfer; Apr 8, 2006 at 2:12 pm
Apr 8, 2006, 2:05 pm
#123
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Originally Posted by weero
Can they really dump all the blame on me for the fact that somewhere else the sky wasn't as nice as LH likes it to be?
Does anyone know where to address this issue?
Does anyone know where to address this issue?
Where to adress the foul play: Article 16, Paragraph 1 of EC 261/2004 states:
Originally Posted by The wise (wo)men of Strasbourg
Each Member State shall designate a body responsible for
the enforcement of this Regulation as regards flights from
airports situated on its territory and flights from a third
country to such airports. Where appropriate, this body shall
take the measures necessary to ensure that the rights of passengers
are respected. The Member States shall inform the
Commission of the body that has been designated in accordance
with this paragraph.
the enforcement of this Regulation as regards flights from
airports situated on its territory and flights from a third
country to such airports. Where appropriate, this body shall
take the measures necessary to ensure that the rights of passengers
are respected. The Member States shall inform the
Commission of the body that has been designated in accordance
with this paragraph.
Originally Posted by The wise (wo)men of Strasbourg
Without prejudice to Article 12, each passenger may
complain to any body designated under paragraph 1, or to any
other competent body designated by a Member State, about an
alleged infringement of this Regulation at any airport situated
on the territory of a Member State or concerning any flight
from a third country to an airport situated on that territory.
complain to any body designated under paragraph 1, or to any
other competent body designated by a Member State, about an
alleged infringement of this Regulation at any airport situated
on the territory of a Member State or concerning any flight
from a third country to an airport situated on that territory.
Apr 8, 2006, 2:45 pm
#124
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Yeah, I'd rather play the Masters, but it is so unlikely, I did not dare to write it in the first place. Actual 3rd round play is suspended due to thunderstorms.
Apr 8, 2006, 3:08 pm
#125
Join Date: Apr 2004
Posts: 1,201
Originally Posted by weero
Forgive me folks for hijacking the thread back to its original topic for a minute:
After some discussion with the SEN desk, LH returned to the view that the
cancellations were weather related. It wasn't the weather between FRA and
AMS but high winds whose delays caused them not to have enough birdies in
FRA and hence they had to cancel my flights to AMS.
Now as stated KLM flew that day without interruption (which I have in written)
and hence my pov was that I do not accept the weather card. Can they
really argue Force Majeur when the route in question is not subject to that
higher force?
Can they really dump all the blame on me for the fact that somewhere else
the sky wasn't as nice as LH likes it to be?
Does anyone know where to address this issue?
After some discussion with the SEN desk, LH returned to the view that the
cancellations were weather related. It wasn't the weather between FRA and
AMS but high winds whose delays caused them not to have enough birdies in
FRA and hence they had to cancel my flights to AMS.
Now as stated KLM flew that day without interruption (which I have in written)
and hence my pov was that I do not accept the weather card. Can they
really argue Force Majeur when the route in question is not subject to that
higher force?
Can they really dump all the blame on me for the fact that somewhere else
the sky wasn't as nice as LH likes it to be?
Does anyone know where to address this issue?
In any case your next step should be contacting LBA (Luftfahrtbundesamt) which is the EU body responsible in Germany. They have a website and forms you can use. If you do a search on this forum you will find more information.
If you are not prepared for a big fight just buy your next ticket with somebody else.
Apr 8, 2006, 5:39 pm
#126
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Thanks a ton for ths larsll and ulev
(it will help me to overlook the fact that the Flymaster will make me clean your yacht)
Is there any 'body' within Lufthansa this can reasonably be discussed with?
I don't want to sacrifice my op-up mojo (the only stronghold I have with LH so
far) for the sake of packing 600 Euros at best.
So if they offer me anything comparable (40k miles e.g.?), I would gladly take it.
But whom to call within Lufthansa itself...
(it will help me to overlook the fact that the Flymaster will make me clean your yacht)
Originally Posted by ulev
..SEN desk is not the place to discuss this, they will always BS you. They have no authority at all...
I don't want to sacrifice my op-up mojo (the only stronghold I have with LH so
far) for the sake of packing 600 Euros at best.
So if they offer me anything comparable (40k miles e.g.?), I would gladly take it.
But whom to call within Lufthansa itself...
Apr 8, 2006, 5:45 pm
#127
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Originally Posted by flysurfer
..I wonder how a senior UA FA would have reacted? No-fly list? SSSS for life? The minimum would have been some passenger-chastising.
parts of meals swapped in Y,C, and F on UA and only was turned down once
recently on IAD-DFW in F where I asked to buy the Mini Meal rather than swallowing
the dreadful box they dished out (funny, there were no dishes) in F.
I was told that this is against regulations (you know safety and stuff, meal
from the back has to stay there to assure balance). Had to bribe a pax in
Y to buy such a meal for me which basically made my F meal more expensive
than what I could have had in E+...
For the record (yes, Weero, I mean you): Of course I refused the FA's kind offer, but I will stay away from the shrimps...
something on it. As much as I distrust Northern politics, as much I love their food.
Apr 8, 2006, 7:34 pm
#128
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Originally Posted by weero
You cannot possibly mean me - I would eat anything that said Scandinavian
something on it. As much as I distrust Northern politics, as much I love their food.
something on it. As much as I distrust Northern politics, as much I love their food.
Btw, it ended quite funny: After a long and chaotic ordeal in LAX waiting for HON luggage that didn't show up and getting through customs with a huge "line" of Asian pax from ICN, I found myself sitting in the same Alamo shuttle with half of our F cabin and one of the FAs from F.
Apr 8, 2006, 10:05 pm
#129
Join Date: Nov 2004
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Originally Posted by weero
Thanks a ton for ths larsll and ulev
(it will help me to overlook the fact that the Flymaster will make me clean your yacht)
Is there any 'body' within Lufthansa this can reasonably be discussed with?
I don't want to sacrifice my op-up mojo (the only stronghold I have with LH so
far) for the sake of packing 600 Euros at best.
So if they offer me anything comparable (40k miles e.g.?), I would gladly take it.
But whom to call within Lufthansa itself...
(it will help me to overlook the fact that the Flymaster will make me clean your yacht)
Is there any 'body' within Lufthansa this can reasonably be discussed with?
I don't want to sacrifice my op-up mojo (the only stronghold I have with LH so
far) for the sake of packing 600 Euros at best.
So if they offer me anything comparable (40k miles e.g.?), I would gladly take it.
But whom to call within Lufthansa itself...
If you don't have acces to eithr I would first send and email, and then call the SEN line at home
Apr 9, 2006, 1:14 am
#130
Join Date: Apr 2004
Posts: 1,201
Originally Posted by weero
Thanks a ton for ths larsll and ulev
(it will help me to overlook the fact that the Flymaster will make me clean your yacht)
Is there any 'body' within Lufthansa this can reasonably be discussed with?
I don't want to sacrifice my op-up mojo (the only stronghold I have with LH so
far) for the sake of packing 600 Euros at best.
So if they offer me anything comparable (40k miles e.g.?), I would gladly take it.
But whom to call within Lufthansa itself...
(it will help me to overlook the fact that the Flymaster will make me clean your yacht)
Is there any 'body' within Lufthansa this can reasonably be discussed with?
I don't want to sacrifice my op-up mojo (the only stronghold I have with LH so
far) for the sake of packing 600 Euros at best.
So if they offer me anything comparable (40k miles e.g.?), I would gladly take it.
But whom to call within Lufthansa itself...
Of course you can also send your complaint to Mr. Mayrhubers or Mr. Antinoris office. It will be forwarded to customer service from there.
Apr 9, 2006, 3:36 am
#131
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Originally Posted by flysurfer
Of course I do. But didn't mean the food but the fact that I declined the offer and did not raid the lavatory...
Still do not entirely understand the semantics of your above series of posts.
"She offered you alternative food and you refused to raid the lavatory". While
this is veyr knight-ish, it is too complex for little weero.
What the vulture does render Alamo so special for F pax?
Apr 9, 2006, 3:40 am
#132
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Thank roundtheworld and ulev for the medium-encouraging words!
As I have no access to any HON tools, I shall follow your procedure.
LH and the Wolf know that I cannot take the risk of wasting my upgrade luck
with a permanent record that I am belligerent creature. Hence they have the
control in this situation - I will not seek justice but merely mercy
..
As I have no access to any HON tools, I shall follow your procedure.
LH and the Wolf know that I cannot take the risk of wasting my upgrade luck
with a permanent record that I am belligerent creature. Hence they have the
control in this situation - I will not seek justice but merely mercy
..
Apr 9, 2006, 4:35 am
#133
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Originally Posted by weero
LH and the Wolf know that I cannot take the risk of wasting my upgrade luck
with a permanent record that I am belligerent creature.
with a permanent record that I am belligerent creature.
As for Alamo: I was wondering about that, too, especially since I haven't rented at Alamo for at least 4 years. But I found a some good Alamo discount codes on FT and needed a SUV this time, so it worked out just fine. But it is weird, considering the perfect timing despite the immigration and luggage zoo at LAX TBIT.
Apr 9, 2006, 7:44 am
#134
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Originally Posted by flysurfer
They know you, anyway...
comes to upgrades.
..and needed a SUV this time..
[the immigration and luggage zoo at LAX]
Has that ever been any different? I am still convicted that you like FRA because
you know LAX. And I abandoned Air Newzealand - despite superior food - for
UA years ago because they insisted in flying through LAX.
Apr 9, 2006, 8:14 am
#135
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Originally Posted by weero
Has that ever been any different? I am still convicted that you like FRA because
you know LAX. And I abandoned Air Newzealand - despite superior food - for
UA years ago because they insisted in flying through LAX.
you know LAX. And I abandoned Air Newzealand - despite superior food - for
UA years ago because they insisted in flying through LAX.
NZ now also offers Asian routes.
Anyway, who convicted you this time? And what for?
Maybe for spreading false rumors that I "like FRA"? 