Covid19: Brussels shutting down March 21 to June 1 2020
Mar 31, 2020, 6:24 am
#32
Join Date: Sep 2018
Programs: Eurobonus- Silver
Posts: 12
I posted earlier, regarding a STR-BRU ( LX outbound, EW inbound). The outbound was cancelled, i tried called LH, to no avail, busy lines. I then proceeded to call
EW who told me to call LH or LX. I got through to LX, asked for a refund, they cancelled my ticket and said I'd receive my refund within 14 working days. Kudos to LX customer service.
For those who are wondering, it seems possible to get a refund!
EW who told me to call LH or LX. I got through to LX, asked for a refund, they cancelled my ticket and said I'd receive my refund within 14 working days. Kudos to LX customer service.
For those who are wondering, it seems possible to get a refund!
Apr 23, 2020, 4:34 am
#34
Join Date: Dec 2009
Posts: 2,553
Has anyone heard anything about brussels airlines and if they will be extending their period of inactivity past 15 May? I would imagine so, but as it stands, you can book all sorts of flights as normal for 15 May to destinations that certainly will not let you in...
Apr 29, 2020, 8:15 am
#36
Join Date: Apr 2006
Location: PRN
Programs: LH HON* || HH Diamond || Accor Gold
Posts: 1,273
So, now the flights are cancelled until 01 June 2020:
(from SN webpage): Given the extraordinary circumstances caused by the worldwide Coronavirus crisis, we are unfortunately obliged to extend the temporary suspension of our flights. Our flight operations won't restart before 1 June 2020.
(from SN webpage): Given the extraordinary circumstances caused by the worldwide Coronavirus crisis, we are unfortunately obliged to extend the temporary suspension of our flights. Our flight operations won't restart before 1 June 2020.
May 27, 2020, 5:29 am
#37
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
SN updated their irreg rules to handle invol cancellations: https://www.lufthansaexperts.com/sha...ile_134373.pdf
May 28, 2020, 2:37 am
#39
Join Date: Dec 2009
Posts: 2,553
Did you get an email confirmation of your refund? I phoned Brussels after I got my cancellation email on Monday and they said it would be processed back to my credit card (with no timescale given), but I never got an email confirmation of that. They said they can't provide an email confirmation of it (I did ask!) but she was verbally confirming it was being processed.
Jun 8, 2020, 8:40 am
#41
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
Now Swissport Belgium, who does all ground handling of SN in BRU, has delclared BK:
https://news.bloomberglaw.com/bankru...ase-operations
https://news.bloomberglaw.com/bankru...ase-operations
Jun 25, 2020, 3:25 am
#42
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187