Nov 12, 2019, 6:52 am
Last edit by: ACflyerDE
The programme will now change from 1 January 2022 (postponed again and it will not start before 2023)
https://www.miles-and-more.com/row/e...ts/update.html
All the changes are listed on the official M&M Website: https://www.miles-and-more.com/de/en...ts/update.html
Starting 2021, the system for earning status changes. From then on, status points are earned by cabin and segment flown:
Regional flights will earn 5 points in Economy and Premium Economy, 10 points in First and Business class per segment
Intercontinental flights, ie flights between two IATA regions, will earn 15 points in Economy, 20 in Premium Economy, 50 in Business and 70 in First class segments
There will be two kinds of points : qualifying points (QP): earned with M&M integrated partners (LH/EW/LX/OS/LO/OU/LG/etc) and normal points : earned with other partners like the airlines in the Star Alliance. QP can be earned on LH Airrail train segments, but are capped at 40/120/250 per year for FTL/SEN/HON.
'Frequent Traveler' (FTL, equivalent to *S) status is given to members with 160 points (of which atleast 80 need to be QP), 'Senator' (SEN, *G) to members with 480 points (of which atleast 240 need to be QP). HON Circle (HON) is awarded after reaching 1500 QP in one year.
SEN will receive two evouchers upon qualification each year, HON 4 evouchers. There will be no rollover of QP, but for members who exceed the qualification QP level, M&M will grant the following benefits:
FTL: Mileage exchange for QP at 200 qualifying points
SEN: 2 eVoucher at 700 qualifying points; 15,000 award miles at 1,000 qualifying points; Frequent Traveller partner card at 1,300 qualifying points
HON:2 eVoucher at 1,800 qualifying points; 30,000 award miles at 2,100 qualifying points; 2 eVoucher at 2,400 qualifying points; Frequent Traveller partner card at 2,700 qualifying points; Senator partner card at 3,000 qualifying points
The system of status miles, HON Circle miles, select miles, and status star points will be abolished at the end of 2020. Any status earned prior to that will be honored. Any HON Circle miles earned in 2020 will be credited as QP in the ratio 200:1. Status star points earned till end of 2020 will converted to lifetime QP at a ration of 2:1.
Members with a lifetime QP of 7500 will be awarded FTL for their lifetime. If members reach 10000 lifetime QP and have been SEN for at least a cumulative 10 years they will be awarded lifetime SEN status.
Status is always valid for the year of qualification and one additional year. HON and SEN will have a 'soft landing' ie if they cannot requalify for status, they will get a year of SEN or FTL respectively.
https://www.miles-and-more.com/row/e...ts/update.html
All the changes are listed on the official M&M Website: https://www.miles-and-more.com/de/en...ts/update.html
Starting 2021, the system for earning status changes. From then on, status points are earned by cabin and segment flown:
Regional flights will earn 5 points in Economy and Premium Economy, 10 points in First and Business class per segment
Intercontinental flights, ie flights between two IATA regions, will earn 15 points in Economy, 20 in Premium Economy, 50 in Business and 70 in First class segments
There will be two kinds of points : qualifying points (QP): earned with M&M integrated partners (LH/EW/LX/OS/LO/OU/LG/etc) and normal points : earned with other partners like the airlines in the Star Alliance. QP can be earned on LH Airrail train segments, but are capped at 40/120/250 per year for FTL/SEN/HON.
'Frequent Traveler' (FTL, equivalent to *S) status is given to members with 160 points (of which atleast 80 need to be QP), 'Senator' (SEN, *G) to members with 480 points (of which atleast 240 need to be QP). HON Circle (HON) is awarded after reaching 1500 QP in one year.
SEN will receive two evouchers upon qualification each year, HON 4 evouchers. There will be no rollover of QP, but for members who exceed the qualification QP level, M&M will grant the following benefits:
FTL: Mileage exchange for QP at 200 qualifying points
SEN: 2 eVoucher at 700 qualifying points; 15,000 award miles at 1,000 qualifying points; Frequent Traveller partner card at 1,300 qualifying points
HON:2 eVoucher at 1,800 qualifying points; 30,000 award miles at 2,100 qualifying points; 2 eVoucher at 2,400 qualifying points; Frequent Traveller partner card at 2,700 qualifying points; Senator partner card at 3,000 qualifying points
The system of status miles, HON Circle miles, select miles, and status star points will be abolished at the end of 2020. Any status earned prior to that will be honored. Any HON Circle miles earned in 2020 will be credited as QP in the ratio 200:1. Status star points earned till end of 2020 will converted to lifetime QP at a ration of 2:1.
Members with a lifetime QP of 7500 will be awarded FTL for their lifetime. If members reach 10000 lifetime QP and have been SEN for at least a cumulative 10 years they will be awarded lifetime SEN status.
Status is always valid for the year of qualification and one additional year. HON and SEN will have a 'soft landing' ie if they cannot requalify for status, they will get a year of SEN or FTL respectively.
New qualifying points system for status from 2024
Oct 26, 2021, 1:29 am
#871
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,171
LH is working on the new programme, but will not launch it for 2023, the deadline has passed (End of September 21)
Oct 26, 2021, 1:33 am
#872
Join Date: Aug 2011
Programs: Star Alliance Gold, Oneworld Silver
Posts: 769
Oct 26, 2021, 2:32 am
#873
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,171
Looks like 2024 for now.
Oct 26, 2021, 5:05 am
#874
Join Date: Aug 2011
Programs: Star Alliance Gold, Oneworld Silver
Posts: 769
Pretty incredible when you think it was originally planned for Jan 21. I never really understood the case for not introducing it due to cost... I thought the work had been done and it was ready to go.
If it really is going to take another 2 years or more, I think plenty of people who would have preferred the proposed / postponed new system will start to look elsewhere. The current system is just too complex and too stingy....
If it really is going to take another 2 years or more, I think plenty of people who would have preferred the proposed / postponed new system will start to look elsewhere. The current system is just too complex and too stingy....
Dec 10, 2021, 10:57 pm
#876
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
Would be good to get some info from the loyalty event in London next month @Raffles
Thanks,
Dec 11, 2021, 2:27 am
#877
Join Date: Aug 2011
Programs: Star Alliance Gold, Oneworld Silver
Posts: 769
I am stunned by the silence on this. Is the plan to start the new system in 2024? Or is the new system now scrapped?
Even in a pandemic, someone must know something....
Even in a pandemic, someone must know something....
Dec 11, 2021, 8:11 am
#878
Join Date: Oct 2004
Programs: LH HON
Posts: 3,420
In times where probably 90% or more of loyal customers basically don’t fly and are simply gifted their status extension, I can totally see how this is not a priority.
Dec 11, 2021, 12:21 pm
#879
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,171
In October they said it will not come in 2023. In a recent call with HONs it seems they said some of the elements (LT SEN for example) will be launched next year to start in 2023 (?). No one is certain normalcy will resume in 2022 or even 2023, so the revamp will have to wait.
Dec 11, 2021, 12:33 pm
#880
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,582
Helga's head has been in the sand for ages with Covid.
Let's remember she has the worst "Book with Confidence" policy of any European legacy. It's a book without confidence. Keep your card in your wallet. Even Ryanair have better flexible booking policies. There are no change fees on Ryanair bookings that are booked now as long as you change minimum 7 days before departure.
Change fees brought back
No vouchers
No news on extending status miles for 2022, its December 11th...
Complete made-up nonsense on irregularity policies
Lufty behave like Covid ended in the summer
I wonder, just wonder, if these measures might be one of the reasons why her forward bookings have proven so weak?
But I am probably a lunatic and speaking crap. Certainly not LH Management logic. They know best.
Let's remember she has the worst "Book with Confidence" policy of any European legacy. It's a book without confidence. Keep your card in your wallet. Even Ryanair have better flexible booking policies. There are no change fees on Ryanair bookings that are booked now as long as you change minimum 7 days before departure.
Change fees brought back
No vouchers
No news on extending status miles for 2022, its December 11th...
Complete made-up nonsense on irregularity policies
Lufty behave like Covid ended in the summer
I wonder, just wonder, if these measures might be one of the reasons why her forward bookings have proven so weak?
But I am probably a lunatic and speaking crap. Certainly not LH Management logic. They know best.
Dec 12, 2021, 1:44 am
#881
Join Date: Oct 2004
Programs: LH HON
Posts: 3,420
All expiring statuses have been extended - again. So don’t see the issue with SEN miles extensions…
also, my (very few) bookings in recent times all had perfectly clear conditions and rules with regards to cancellation or rebooking…
also, my (very few) bookings in recent times all had perfectly clear conditions and rules with regards to cancellation or rebooking…
Dec 12, 2021, 2:02 am
#882
Join Date: Aug 2011
Location: CDG
Programs: SK Gold, AF Gold, Marriott Platinum
Posts: 3,725
No one is saying that the rules are not clear. That doesn’t make them either sane or competitive though.
Jan 16, 2022, 2:17 pm
#883
Join Date: Oct 2017
Posts: 13
Any news on the new Miles & More rules?
Im trying to understand what eventually Lufthansa decided to do with the migration to the new rules which “simplify” the way to achieve status?
I did found some articles mentioned that it should start in 2022 , other says it will not.
Anyone know if or when they will implement it?
Thanks for helpers
I did found some articles mentioned that it should start in 2022 , other says it will not.
Anyone know if or when they will implement it?
Thanks for helpers
Jan 16, 2022, 2:56 pm
#884
Join Date: Aug 2011
Programs: Star Alliance Gold, Oneworld Silver
Posts: 769
Well that is still a good question. Originally a new status structure was supposed to start on 01/01/2021. Covid blew that away. LH then said the new structure would start on 01/01/2022, then later announced that it would not start on 01/01/2022. AFAIK that's the latest, so nobody really knows if or when it will start. There is a general opinion on here that, if they're going to start something new, they will announce it not later than approx 14/15 months before launch... In other words, Sep/Oct 22 for any launch on 01/01/2024. This would make it too late now to start something on 01/01/2023.
Jan 16, 2022, 4:55 pm
#885
Join Date: Jan 2011
Programs: oneworld, * Alliance, Marriott Bonvoy, HHonors, WoH
Posts: 2,120
2024 suits perfectly since my status is valid until 02/24 and I can re-qualify in 2023 for more two years until 02/26. LH could count also full two years Status stars when converting to qualifying points when 2024 is the second year although it is not currently planned and could not be done. Some wishful thinking.