Rimowa Electronic Tag [and Lufthansa Group]
Aug 5, 2018, 5:17 am
#121
Join Date: Jul 2013
Location: GIB BCN LUX MLA GOT LCA ATH
Programs: Miles and More FTL; Miles and Bonus *G; Emirates
Posts: 94
It’s highly unfortunate that they discontinued this feature, as those of us who purchase are left with a somewhat of a paperweight (although it does still work as a luggage). Does anyone know if Rimowa will be able to do anything for those of us who purchased fairly recently? Less than a year since purchase and hoping they will do right by us customers.
Aug 27, 2018, 1:21 pm
#122
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
Our LH branded Rimowa Airlight XL trolley of 2010 vintage got smashed last week and now I'm in the market for a replacement, sponsored by LH's liability insurance. In Dec 2010 the thing cost 329EUR which we discounted to 299 with 9k of gradmas expiring miles.
The replacement now comes with 4 wheels and an etag, both of which I really don't need. Of course now even with etag discount it costs 459EUR.
Quick question: do you proud etag owners get nagged by checkin crew to disable the tag? Do they always think the AAA batteries will explode in the hold?
The replacement now comes with 4 wheels and an etag, both of which I really don't need. Of course now even with etag discount it costs 459EUR.
Quick question: do you proud etag owners get nagged by checkin crew to disable the tag? Do they always think the AAA batteries will explode in the hold?
Aug 27, 2018, 2:01 pm
#123
Join Date: Mar 2006
Location: FRA
Posts: 582
Our LH branded Rimowa Airlight XL trolley of 2010 vintage got smashed last week and now I'm in the market for a replacement, sponsored by LH's liability insurance. In Dec 2010 the thing cost 329EUR which we discounted to 299 with 9k of gradmas expiring miles.
The replacement now comes with 4 wheels and an etag, both of which I really don't need. Of course now even with etag discount it costs 459EUR.
Quick question: do you proud etag owners get nagged by checkin crew to disable the tag? Do they always think the AAA batteries will explode in the hold?
The replacement now comes with 4 wheels and an etag, both of which I really don't need. Of course now even with etag discount it costs 459EUR.
Quick question: do you proud etag owners get nagged by checkin crew to disable the tag? Do they always think the AAA batteries will explode in the hold?
Regarding your question: I never had issues with the batteries. My "only" issue is that the etag doesn't work most of the time. And if it works, the bag often goes lost for 2-3 days. So I stopped using it.
Aug 27, 2018, 11:10 pm
#124
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
The depreciation rule is 10% for each year, with a cap of 50%. If you want cash. If you just want to replace with the same model/make they are more flexible.
Aug 28, 2018, 3:02 am
#125
Join Date: Mar 2006
Location: FRA
Posts: 582
I had a broken Rimowa, which was 4 years old. They deducted 40%, and I bought a new one, basically same model. It was however about 200 Euros more expensive, as Rimowa has increased prices. So my loss was 40% + 200 Euros.
How did you actually manage to reduce loss? Did you buy a new one and send them the invoice? Because that is what I actually did, but they did not care for the new price, they only took the price of the old one into the calculation. Any hints would be very helpful for the next incident! Thanks a lot in advance!
Aug 29, 2018, 4:32 am
#126
Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
Programs: this and that
Posts: 1,731