LHs strategy: discussion thread for customers, investors, consultants & armchair CEOs
#556
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
Higher Quality (often supported by N1003) might be a way, but at this point, it seems that vast parts of the market go in the other direction and trade down and not neccessarily up. This will be a challenge, also for Lufty with the new Y+ (already dubbed Y2K in certain circles..., well, let's hope for the best and not a Y1K)
I base my support of this idea on experience in several industries where very talented workforces are being wasted by outmoded and non-creative management structures. I think LH is completely wasting a HUGE advantage by not using their personnel and technical know-how as well as they could.
#557
Join Date: Aug 2011
Location: CDG
Programs: SK Gold, AF Gold, Marriott Platinum
Posts: 3,741
Is it a better strategy to serve city pairs directly on "long-thin" routes, or on "trunk" routes via a hub?
I personally see more future in the former, that the latter, but my opinion is based on projected future orders for the A350/787 vs. say, the A380/748, not on any rigorous analysis...
I personally see more future in the former, that the latter, but my opinion is based on projected future orders for the A350/787 vs. say, the A380/748, not on any rigorous analysis...
That's what I see as the main reason behind the overwhelming popularity of A350/787 as opposed to A380/747 - airlines seem to be opting for two of the former even where they could have deployed one of the latter. What's more, there are few routes, even today, that can support the seat capacity of A380/747 in a profitable manner, and those routes are either iconic city pairs or dictated by simple geography - I wouldn't expect too many takers for a morning flight from EU to the Far East, for obvious reasons, so pax are funnelled to the red-eye flight operated by a larger plane.
Last edited by gojko88; Mar 15, 2014 at 5:47 pm
#558
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,279
..popularity of A350/787 as opposed to A380/747 - airlines seem to be opting for two of the former even where they could have deployed one of the latter....
#559
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
I always have to laugh, when the people who shout the most end up in the last row next to the lavatory, but I am not a poster, who writes a new conspiracy story every other day, so other posters on this board might give you a better answer whether this is intentional or not.
#560
Join Date: Sep 2007
Programs: BAEC, M&L, Bonvoy
Posts: 1,339
#561
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,840
Is that something you know? In which case I'd be interested how that works. What are the costs that have to be managed by that profit centre? For instance, do they manage the purchasing of fuel incl. the hedging agains revenue from fuel surcharges?
Or is this something you infer from the statement that LH plans to generate EUR 60 million from surcharges? In which case your makeing an erroneous conclusion. A line in the income statement is *not* the same thing as a profit centre.
Not saying you're wrong, but I have trouble imagining how that works and I wonder whether you aren't drawing false conclusions from the facts published by LH.
#562
Join Date: Sep 2004
Location: Southern Bavaria, Germany
Programs: LH Blue, BA Blue, Hyatt Gold
Posts: 1,517
Tiny amendment/correction
"Originally Posted by gum View Post
As pointed out so often before, it is just beautiful to see certain people without any formal training, any experience and any access to relevant data tell airline exec. what to do. "
What do you know about other people's experience, the training they have received? When they use data published by LH (like I did) or quotes made by LH manages (like TRAVELSIG did), why is that data irrelevant?
What training have you got? If you have more "relevant" numbers, what are they and how do they prove wrong what others have posted?
a tiny correction for your misquote. The text fragment "As pointed out so often before...." was not written by me. You have quoted another FTer here!
#563
Join Date: Sep 2004
Location: Southern Bavaria, Germany
Programs: LH Blue, BA Blue, Hyatt Gold
Posts: 1,517
Whereas the European governments often are in the worst sense of the wording retrograde respective emphasizing angers, possible threads and risks for society the Sheiks are great in developing new ideas and reshaping the country and its significance in the world. ^
I *think* (although can't highlight it with the corresponding date) that the governments there sometimes have the same attitude which you can find at high-net-worth individuals (regardless of country and age): Everything is possible and the revenue stream will never end.
This attitude is my criticism on the strategy of Emirates: The often stated huge order of A380 including the worldwide increas in available seat kilometres will be one of the most demanding challenges in the airline industry.
Therefore I am convinced that "back to reality" will mean a not so steep path of growth including resizing the strategy and especially the entitlement to reshape an industry. If you compare the long history of Lufthansa with the nearly newborn Emirates you will get my idea perfectly.
Whereas some European political leaders are only "administering" their country, the Sheiks are on the other side of this scala: They are real entrereneurs.
And as every founder has to undergo and strive: They make some not so good decisions.
And as you can see here:
It seems that the real estate boom in Dubai comes to an end.
http://blogs.wsj.com/middleeast/2014...-draws-cheers/
Project developper Emaar makes an IPO for its retail branch. That is a hint that these assets will underperform respectively gain value not now but in some years or in many years.
The art of IPOs is to get the best price for the shares and sell them (including a story) to the new shareholders. Than it often can be viewed that the shares drop for some time and regain strength after that. That is what I mean or feel about a soft landing of the economy of the UAE.
For the Europen carriers this is good news: The times of the never ending financial means of the Sheiks will come to an end. After this tiny bump the economy of the UAE will recover or not. This is depending on the political stability.
And Lufthansa is more than ever able to convince the passengers by the technical reliability, history of the brand and new products like the great First seats, the B747-8 Upper Deck Business Experience and the Premium Economy cabin. ^
#564
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
And while I do like the upper deck business class- it can hardly be considered innovative- many airlines have had this for many years on both Boeing and Airbus products. My first time in an upper deck business class product was ex-YUL on AC on a B742 in 1991 so not even for Star Alliance is this new or exciting.
Premium economy as well- Eva introduced this first in 1991 so this is also not really a new idea.
As for the brand- I completely agree with you- Lufthansa is a great brand indeed- this I don't really see being pushed forward however with "Nonstop You" nor with for example outsourcing the majority of front line airport staff who are the only contact people that most customers could reasonably expect to be in contact with other than on the aircraft itself.
Lastly- if they are able "more than ever" to convince passengers then why:
1. Did their load factor increase more slowly than overall growth in passenger traffic?
2. Did their yield decrease?
3. Do they need a SCORE program to radically eliminate costs- as opposed to using this "more than ever" convincing to accelerate top line revenue growth?
#565
Join Date: Sep 2004
Location: Southern Bavaria, Germany
Programs: LH Blue, BA Blue, Hyatt Gold
Posts: 1,517
He described many tricky (and for the involved parties sucking) measures of the LCC to get money out of people. Like taxpayers, naive local politicians and other people not flying at the moment.
I think that FD1971 wanted to say that the fare policy of the LCCs is not honest - if you speak openly and in public.
I remember an advertised 1 Euro for of one of those LCC which was - in fact a fraud. Noone was able to book the fare unless an overexpensive return flight was added. One-way flights where the "1 Euro" fare was available were priced ocmpletely different.
Many years have passed since that "offer" and now the LCCs have refined their revenue integrity. Charging nearly for everything which Lufty automatically includes in price.
So the LCCs are the kings of unbundling as you may say but no serious competitors.
#566
Join Date: Sep 2004
Location: Southern Bavaria, Germany
Programs: LH Blue, BA Blue, Hyatt Gold
Posts: 1,517
Yes, this is IMHO the only major error in their longhaul strategy.
Many moons ago I was travelling on an A340 of a South-American oneworld airline. They had only one row of First Class (2-1-2) and offered that product.
But added much value to their image and also as the ultimate perk if a frequent customer wants to pamper himself or his family. Upsellings with miles were available and therefore this class of service was affordable.
+ So if I would be Lufthansa I would resize the First cabin on some A346 to one row with four seats and allocating that space to the brand-new Business class product.
+ Slightly more difficult is the solution on the A340-300. Due to the masive size of the galley/cabine divider before the doors 2L and 2R you would sacrifice four seats of First in order to get six seats of New Business Class. In terms of revenue this should be ok. The 30 or so centimeters could be used for some upgrading of the interior like an Espresso machine or another hot beverage layout.
Many moons ago I was travelling on an A340 of a South-American oneworld airline. They had only one row of First Class (2-1-2) and offered that product.
But added much value to their image and also as the ultimate perk if a frequent customer wants to pamper himself or his family. Upsellings with miles were available and therefore this class of service was affordable.
+ So if I would be Lufthansa I would resize the First cabin on some A346 to one row with four seats and allocating that space to the brand-new Business class product.
+ Slightly more difficult is the solution on the A340-300. Due to the masive size of the galley/cabine divider before the doors 2L and 2R you would sacrifice four seats of First in order to get six seats of New Business Class. In terms of revenue this should be ok. The 30 or so centimeters could be used for some upgrading of the interior like an Espresso machine or another hot beverage layout.
#567
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
Yes, this is IMHO the only major error in their longhaul strategy.
Many moons ago I was travelling on an A340 of a South-American oneworld airline. They had only one row of First Class (2-1-2) and offered that product.
But added much value to their image and also as the ultimate perk if a frequent customer wants to pamper himself or his family. Upsellings with miles were available and therefore this class of service was affordable.
+ So if I would be Lufthansa I would resize the First cabin on some A346 to one row with four seats and allocating that space to the brand-new Business class product.
+ Slightly more difficult is the solution on the A340-300. Due to the masive size of the galley/cabine divider before the doors 2L and 2R you would sacrifice four seats of First in order to get six seats of New Business Class. In terms of revenue this should be ok. The 30 or so centimeters could be used for some upgrading of the interior like an Espresso machine or another hot beverage layout.
Many moons ago I was travelling on an A340 of a South-American oneworld airline. They had only one row of First Class (2-1-2) and offered that product.
But added much value to their image and also as the ultimate perk if a frequent customer wants to pamper himself or his family. Upsellings with miles were available and therefore this class of service was affordable.
+ So if I would be Lufthansa I would resize the First cabin on some A346 to one row with four seats and allocating that space to the brand-new Business class product.
+ Slightly more difficult is the solution on the A340-300. Due to the masive size of the galley/cabine divider before the doors 2L and 2R you would sacrifice four seats of First in order to get six seats of New Business Class. In terms of revenue this should be ok. The 30 or so centimeters could be used for some upgrading of the interior like an Espresso machine or another hot beverage layout.
#568
Join Date: May 2002
Location: Ridgefield, CT and CGN
Posts: 455
Weero I think that you have missed the core value of the contribution made by FD1971!
I think that FD1971 wanted to say that the fare policy of the LCCs is not honest - if you speak openly and in public.
I remember an advertised 1 Euro for of one of those LCC which was - in fact a fraud. Noone was able to book the fare unless an overexpensive return flight was added. One-way flights where the "1 Euro" fare was available were priced ocmpletely different.
I think that FD1971 wanted to say that the fare policy of the LCCs is not honest - if you speak openly and in public.
I remember an advertised 1 Euro for of one of those LCC which was - in fact a fraud. Noone was able to book the fare unless an overexpensive return flight was added. One-way flights where the "1 Euro" fare was available were priced ocmpletely different.
BTW, are you and FD1971 one person? (The excessive use of smilies, calling Lufthansa "Lufty", alternating LH is the greatest marketing sermons / EK is horrible posts etc.) Just curious.
#569
Join Date: Mar 2008
Posts: 4,859
I'm pretty sure FD1971 was a very strong supporter of that bait and switch policy when anyone mentioned Lufthansa sub 500 EUR long haul sales being advertised.
#570
Join Date: Sep 2004
Location: Southern Bavaria, Germany
Programs: LH Blue, BA Blue, Hyatt Gold
Posts: 1,517
The one thing I really like to admit is the term Lufty!
Have learnt it here and use it as a nice abbreviation for an airline which is on the way to the five star rating in all classes. @:-) Astonishingly enough I don't find it by search engine and therefore it may be an invention of FD1971.
Hope this helps.