Are the JFK counters open all night?
Mar 26, 2007 | 9:21 pm
#1
Original Poster
Join Date: Sep 2004
Location: ORD
Programs: UA E+, HH Platinum, Marriott Rewards, Budget Fastbreak
Posts: 211
Are the JFK counters open all night?
My first time flying on B6 will be this Fri (JB71 JFK-MCO) and I've got the 0615 departure, I wanted to know when I arrive (planning on around 0400) if the counters are open all night, or if I need to arrive later. I will be returning my rental to Budget on Federal Circle prior and taking the shuttle over to T4.
I plan on checking in online but will have 1 bag to check, I normally catch flights this early and most counters open around 0400 and the checkpoints are open shortly thereafter.
Any advice would be appreciated.
Thanks
I plan on checking in online but will have 1 bag to check, I normally catch flights this early and most counters open around 0400 and the checkpoints are open shortly thereafter.
Any advice would be appreciated.
Thanks
Mar 26, 2007 | 9:56 pm
#2
Join Date: Dec 2005
Location: NYC
Programs: SPG, AA, BA, CO, UA, US, B6, DL, Amex MR, HH
Posts: 1,010
Check-in & Gate Information - JFK
ticket counter hours and location for all domestic, Aguadilla, Aruba, Bermuda,
Nassau, Mexico, Ponce, and Santiago flights
Our ticket counter is located in Terminal 6 and is open from 3:30 a.m. until
11:30 p.m. All JetBlue flights, except for non-stop flights to/from San Juan,
Puerto Rico, operate from Terminal 6. We recommend you arrive at the airport at least 60 minutes prior to departure for domestic travel and two hours prior to departure for international travel.
ticket counter hours and location for all domestic, Aguadilla, Aruba, Bermuda,
Nassau, Mexico, Ponce, and Santiago flights
Our ticket counter is located in Terminal 6 and is open from 3:30 a.m. until
11:30 p.m. All JetBlue flights, except for non-stop flights to/from San Juan,
Puerto Rico, operate from Terminal 6. We recommend you arrive at the airport at least 60 minutes prior to departure for domestic travel and two hours prior to departure for international travel.
Source - JetBlue.com
Looks like you won't have a problem.
Mar 26, 2007 | 10:41 pm
#3
Join Date: Feb 2006
Location: Long Island, NY and Boca Raton, FL
Programs: JetBlue TrueBlue, AAdvantage, Rapid Rewards, Sky Miles, SPG, Marriott Rewards, HHonors, Hertz
Posts: 2,275
My first time flying on B6 will be this Fri (JB71 JFK-MCO) and I've got the 0615 departure, I wanted to know when I arrive (planning on around 0400) if the counters are open all night, or if I need to arrive later. I will be returning my rental to Budget on Federal Circle prior and taking the shuttle over to T4.
I plan on checking in online but will have 1 bag to check, I normally catch flights this early and most counters open around 0400 and the checkpoints are open shortly thereafter.
Any advice would be appreciated.
Thanks
I plan on checking in online but will have 1 bag to check, I normally catch flights this early and most counters open around 0400 and the checkpoints are open shortly thereafter.
Any advice would be appreciated.
Thanks
Also, jetBlue is out of T6 at JFK...not T4.
Enjoy your first jetBlue experience!
Mar 27, 2007 | 6:25 am
#4
Original Poster
Join Date: Sep 2004
Location: ORD
Programs: UA E+, HH Platinum, Marriott Rewards, Budget Fastbreak
Posts: 211
Thanks everyone! I could've SWORE that the woman who I spoke to when booking the ticket (my internet was down) said T4, but then again her dog was barking in the background so I may have heard wrong.
I didn't realize that their cs people take calls from their home!
Thanks again.
I didn't realize that their cs people take calls from their home!
Thanks again.
Mar 27, 2007 | 8:15 am
#5
Join Date: Apr 2006
Programs: jetBlue TrueBlue, Marriott Rewards, Hilton Honors Diamond
Posts: 2,164
We use at home reservations agents in addition to our SLC call center. It has taken some heat this past month but I like it, more of a personal feel.
We still are in T6, for the next year or so. T4 is used for our international arrivals and departures. Any city that does not preclear has to arrive via T4.
We still are in T6, for the next year or so. T4 is used for our international arrivals and departures. Any city that does not preclear has to arrive via T4.
Mar 27, 2007 | 10:41 am
#6
Join Date: Aug 2003
Location: NY, NY
Programs: AA Plat - (1MM)
Posts: 78
We use at home reservations agents in addition to our SLC call center. It has taken some heat this past month but I like it, more of a personal feel.
We still are in T6, for the next year or so. T4 is used for our international arrivals and departures. Any city that does not preclear has to arrive via T4.
We still are in T6, for the next year or so. T4 is used for our international arrivals and departures. Any city that does not preclear has to arrive via T4.
Mar 28, 2007 | 1:06 am
#7
Join Date: Jul 2001
Location: NYC
Programs: AA ExecPlat; UA gold; Hyatt L. Globalist; Marriott gold; Hilton gold; FB silver; National EE
Posts: 6,439
Mar 28, 2007 | 1:53 am
#8
Join Date: Dec 2005
Location: NYC
Programs: SPG, AA, BA, CO, UA, US, B6, DL, Amex MR, HH
Posts: 1,010
Probably a combination of gate space issues in T6 and the fact that some planes are already there due to international arrivals. In terms of why San Juan, I'm not really sure - maybe that was the one city that had the least average amount of connecting passengers?
Mar 28, 2007 | 6:49 am
#9
Join Date: Nov 2005
Location: NY by birth. By choice, BNA in the US, YXE in Canada.
Posts: 2,420
Mar 28, 2007 | 8:33 am
#10
Join Date: Mar 2005
Location: LA, NYC, DFW
Programs: AA AAdvantage, NWA Worldperks, SWA Rapid Rewards, Hilton HHonors, TripRewards
Posts: 150
Thanks everyone! I could've SWORE that the woman who I spoke to when booking the ticket (my internet was down) said T4, but then again her dog was barking in the background so I may have heard wrong.
I didn't realize that their cs people take calls from their home!
Thanks again.
I didn't realize that their cs people take calls from their home!
Thanks again.
I know JetBlue claims to monitor the phone lines to ensure that the calls are free of external "home" noises, but, truth be told, for the average suburban home setup, complete elimination of household noises would be impossible.
I have heard people complain of babies crying in the background, as well.
Very professional.
Mar 28, 2007 | 8:36 am
#11
Join Date: Mar 2005
Location: LA, NYC, DFW
Programs: AA AAdvantage, NWA Worldperks, SWA Rapid Rewards, Hilton HHonors, TripRewards
Posts: 150
Babies crying...
kids playing baseball out in the street...
Personal? I don't think so. When I think of personal service from an airline res agent, I think of...
1. being called by name throughout the call...
2. the agent trying their best to get me to my destination in the most expeditious manner possible...
3. friendly greeting and closure...
"Household" noise, when I'm trying to book a multi-leg trip, is not my idea of "personal." It's "amateurish."
Not an attack on you, Jetbluefa. Just my observation.
Mar 28, 2007 | 9:01 am
#12
Join Date: Apr 2006
Programs: jetBlue TrueBlue, Marriott Rewards, Hilton Honors Diamond
Posts: 2,164
No, I gotcha and understand your views 
To some it can be seen a very unprofessional to hear that type of background noise when they are trying to book. I, personally, just think it's kinda cool that some of these people are working from home. I really don't care about background noises as long as the person on the other end understands English and books me to the right destination!
To some it can be seen a very unprofessional to hear that type of background noise when they are trying to book. I, personally, just think it's kinda cool that some of these people are working from home. I really don't care about background noises as long as the person on the other end understands English and books me to the right destination!
Mar 28, 2007 | 10:18 am
#13
Join Date: Mar 2005
Posts: 244
I know JetBlue claims to monitor the phone lines to ensure that the calls are free of external "home" noises, but, truth be told, for the average suburban home setup, complete elimination of household noises would be impossible.
I have heard people complain of babies crying in the background, as well.
Very professional.
I have heard people complain of babies crying in the background, as well.
Very professional.
Bottom line: If the reps are courteous, helpful, and knowledgeable, they can be talking on a cell phone from a lounge chair on a Bahamian beach for all I care.
Mar 28, 2007 | 8:42 pm
#14
Join Date: Oct 2005
Programs: AA EXP, Hertz 5*, Marriott PLT
Posts: 1,092
Mar 29, 2007 | 9:02 am
#15
Join Date: Aug 2003
Location: NY, NY
Programs: AA Plat - (1MM)
Posts: 78
Its the city that Jet Blue picked. They actually have a good number of connecting passengers to and from SJU at JFK. T6 is a bit tight and they approached T4 for some temporary relief. They were able to work out a way for the SJU arrival to depart right back to SJU which gets rid of the need to tow plans to and from T6 for the flights. And yes, every once and a while an international arrival will take out an early morning SJU departure.
SJU passengers tend to have larger bags than say an MCO pax and this was one other consideration....remove a flight that puts extra preseure on your baggage system.
SJU passengers tend to have larger bags than say an MCO pax and this was one other consideration....remove a flight that puts extra preseure on your baggage system.