Are the JFK counters open all night?
 

My first time flying on B6 will be this Fri (JB71 JFK-MCO) and I've got the 0615 departure, I wanted to know when I arrive (planning on around 0400) if the counters are open all night, or if I need to arrive later. I will be returning my rental to Budget on Federal Circle prior and taking the shuttle over to T4.

I plan on checking in online but will have 1 bag to check, I normally catch flights this early and most counters open around 0400 and the checkpoints are open shortly thereafter.

Any advice would be appreciated.

Thanks

Source - JetBlue.com

Looks like you won't have a problem.

For a flight that early in the morning, I don't think you need to arrive extra early. To be safe, try and plan it to walk through the terminal doors around 5am the latest (allowing for early morning traffic and car return).

Also, jetBlue is out of T6 at JFK...not T4.

Enjoy your first jetBlue experience!

Thanks everyone! I could've SWORE that the woman who I spoke to when booking the ticket (my internet was down) said T4, but then again her dog was barking in the background so I may have heard wrong.

I didn't realize that their cs people take calls from their home!

Thanks again.

We use at home reservations agents in addition to our SLC call center. It has taken some heat this past month but I like it, more of a personal feel.

We still are in T6, for the next year or so. T4 is used for our international arrivals and departures. Any city that does not preclear has to arrive via T4.

There are no International Departures at T4. At present the only flights that depart from T4 are San Juan.

Why use T4 for San Juan departures?

Probably a combination of gate space issues in T6 and the fact that some planes are already there due to international arrivals. In terms of why San Juan, I'm not really sure - maybe that was the one city that had the least average amount of connecting passengers?

How do I get that job? :D

I know JetBlue claims to monitor the phone lines to ensure that the calls are free of external "home" noises, but, truth be told, for the average suburban home setup, complete elimination of household noises would be impossible.

I have heard people complain of babies crying in the background, as well.

Very professional. :rolleyes:

Dogs barking in the background...
Babies crying...
kids playing baseball out in the street...

Personal? I don't think so. When I think of personal service from an airline res agent, I think of...

1. being called by name throughout the call...
2. the agent trying their best to get me to my destination in the most expeditious manner possible...
3. friendly greeting and closure...

"Household" noise, when I'm trying to book a multi-leg trip, is not my idea of "personal." It's "amateurish."

Not an attack on you, Jetbluefa. Just my observation.

No, I gotcha and understand your views :) To some it can be seen a very unprofessional to hear that type of background noise when they are trying to book. I, personally, just think it's kinda cool that some of these people are working from home. I really don't care about background noises as long as the person on the other end understands English and books me to the right destination!

My phone experiences with JetBlue have been universally professional, and I have never once heard background noise or distractions. I have had some horrific experiences with phone reps at other airlines, who just happen to be sitting in a call center.

Bottom line: If the reps are courteous, helpful, and knowledgeable, they can be talking on a cell phone from a lounge chair on a Bahamian beach for all I care.

Its the city that Jet Blue picked. They actually have a good number of connecting passengers to and from SJU at JFK. T6 is a bit tight and they approached T4 for some temporary relief. They were able to work out a way for the SJU arrival to depart right back to SJU which gets rid of the need to tow plans to and from T6 for the flights. And yes, every once and a while an international arrival will take out an early morning SJU departure.

SJU passengers tend to have larger bags than say an MCO pax and this was one other consideration....remove a flight that puts extra preseure on your baggage system.