trying to use some travel bank credits, and I am stuck on the Check Out page...just times out

Saw this on the website today and loled:
https://cimg6.ibsrv.net/gimg/www.fly...717a678f00.png

That's the infinity symbol? Fare is equal to infinity and beyond?

Today I tried to log in and go to manage flights. Every time I entered my credentials I ended up on a "Pick your flight" page, and couldn't get to manage flights. I had to go the route of not signing in and entering the confirmation code

https://cimg9.ibsrv.net/gimg/www.fly...1819eeadc4.png
Pretty sad that Jetblue can't even make a seat map work after months and months.

In addition to that... are they really sending the A321LR on JFK-MBJ, or is that another website error? :confused:

-J.

It looks like it's a Frankenstein seat map with the A321LR mint cabin followed by the A321neo economy cabin (rows 1-4 and 16-18 EMS with regular economy in between)...

This was a first for me. Booked a flight over the phone because Travel Bank and TrueBlue (which is no longer a site issue, and is now in my mind at least a program enhancement :rolleyes:) and while I got the Travel Bank purchase email I never received the itinerary itself. The website allows you to print your itinerary, save it as a PDF :confused:, or add it to a calendar, but there is no option to email it to yourself or anyone else.

ETA: oh man, glad I took a closer look at this trip. The contact number listed for me is literally 1-800-JETBLUE :rolleyes::rolleyes::rolleyes:

-J.

Works for me, or at least the homepage still shows up.

-J.

Trying to update profile info (FF# and tel #) on my booking and when I click the continue looks to update forever and doesn't.

Is this a normal problem and have to call in to update? I rarely fly B6.

Is the IT dept the same as working for BA?

Is the IT dept the same as working for BA?[/QUOTE] 10 x worse than BA.

The past few months, I have had issues booking award tickets. After the last confirmation step, the website just kept "spinning", and then timeout. When this happened, the miles were deducted from my Trueblue account, but the credit card was never charged for the taxes and fees. If I check my TB account right after, the trips were there, as "confirmed" but not "ticketed". After ~30 minutes, the trips were cancelled. I had to always call to book.
This bug is very annoying, and caused me to miss a few good priced tickets. Have anyone had this issue? Is there a way to fix this? I asked JB reps, but they had no clues.

The other day, I couldn't cancel a flight via the app. Ended up finding success on the mobile website (which is funny since it's basically the same thing), and I also reached out on Twitter in case I needed their help. I was on a time crunch as we were already taxiing for an on-time takeoff on AA.

-J.

This thread's been quiet lately... :eek:

I will admit that (other than the site being dead slow sometimes, which could be a result of my P.O.S. work computer) I've had zero issues with jetblue.com lately. The app is still essentially useless, but for the few things it does do, they've been working as well.

I'm running out of things to complain about!

-J.

I'm going to guess it's because NEA died, so they didn't have new features they had to implement. If that ever comes back, watch out!