I landed on that alternate website for a period of time last night as well. It was more responsive but a little quirky -- when I managed reservations or tried to change seats, it had dollar amounts assigned to EMS seats I purchased with points, and had them listed with a credit card number that was not mine -- presumably it was some type of internal account for points purchases. I also ran into the same issue you did when trying to make a new booking with EMS seats using points.

Nice to see that JetBlue extended the sale an extra 19 hours due to the glitches.. hopefully that was enough time for everyone to get what they wanted.

I attempted to purchase seats on a flight last night. The Computer system was basically inoperative. I got as far as getting a confirmation number, but it never hit my credit card. It was bad.

This morning I contacted by conference Jet Blue. They told me that the code still worked, and I should try an book it again.
I did, and it worked this time.

Bill George

I attempted to purchase seats on a flight last night. The Computer system was basically inoperative. I got as far as getting a confirmation number, but it never hit my credit card. It was bad.

This morning I contacted by conference Jet Blue. They told me that the code still worked, and I should try an book it again.
I did, and it worked this time.

Bill George

I attempted to purchase seats on a flight last night. The Computer system was basically inoperative. I got as far as getting a confirmation number, but it never hit my credit card. It was bad.

This morning I contacted by conference Jet Blue. They told me that the code still worked, and I should try an book it again.
I did, and it worked this time.

Bill George

Looks like JetBlue has finally decided to fix things! Noticed that the “Manage Flight” pages in the app have completely changed.

They’re ugly as sin at the moment. The wording is awkward and parts of the page are covered up by other components, but the core functionality is there and working!

Nah, it still balks at my AAdvantage number. I guess I’ll have to contact them every time I book a flight :rolleyes:

Oh my lord, they've fixed the error where you couldn't manage flights online if somebody at JetBlue had made changes. Will wonders never cease?

Mike

I've been trying to make a flight change for the past hour - both on their 'new' web portal and on the mobile app - and it stalls endlessly at the "It will take a moment to complete your transaction" stage. No error message, even. Have tried three different credit cards, so it isn't that either.

Anyone else having issues today? I am nearly banging my head against the wall. Why can't they ever get their IT together?

EDIT: Finally got it to work by using a different browser and clearing the cache...ugh.

The website uses a really bad cookie. If I clear cookies, the site will let me log on, and then view my points tracker. But only once! Next time I try it again, it shows me as logged in, then when I go to view my points tracker, it logs me out instead of showing me my points tracker. Then, if I log in again and try to go to Points Tracker again, it logs me out again. What a flipping joke! I shouldn't need to access the damn website on incognito mode every time. Just fix it!

Am in the middle of a trip and trying to change my seats for the return. When I go in on both the app and website, it tells me that my reservation has a flight that has been flown (yes) or am in the departure window (nope - flight is tomorrow) and therefor cannot make any changes online and have to chat or call in. Why is it not allowing me to change seats? Anyone else have this problem. Chat agent did not think this was an issue b

Trying to book a flight and I get... nothing!

https://cimg6.ibsrv.net/gimg/www.fly...5e8b65b53a.jpg

-J.

I'm surprised there was no megathread of travel issues from the past week. I hopped over to Southwest's sub, and it sounds bad. Have users here just left B6?

A lot of people seem to have left. I am only planning to fly JB to burn the last of my points; it's not even the best value but I refuse to spend real money on them anymore (for a variety of reasons, but this being one of them). Now I can't even book award tickets without calling in :rolleyes: but there's another thread for that...

-J.

Help trying to book an LGA to Mco flight. When I get to check out it keeps sayings oops. A seat price changed or sold out. I tried different computers, browsers, JetBlue app etc and nothing. Any fix to this?

thanks

Easy fix... try again next week after the price has gone up. Then it should work no problem.

Easier fix... book an equivalent flight on delta.com :o

-J.