speaking of non working Wi-Fi, just landed from MCO. Wasn’t working. Is there any recourse for a credit or points or something, or how to go about getting said credit?

I usually text them on iMessage with my confirmation code and tell them that the IFE was not working. They'll add $15 to your Travel Bank

What dx3003 said. Back in the day, wifi was not guaranteed and you wouldn't receive squat if it didn't work -- only the LTV and XM. I don't know what the current policy is. Shame since the wifi works for me >90% of the time (which is sadly less than 100%, but it sure beats having to pay for it on other carriers).

Back on topic: trying to see if I can use my points for a flight home from the MCI DO, and nothing wants to load. A.k.a. a day ending in the letter Y :rolleyes: UPDATE: foiled again, still can't combine points and Travel Bank online. I have a feeling that will never come back, and I'll be damned if I give them $5 of free money.

-J.

yes I texted JetBlue and got 15 dollars travel bank credit per person

Seat maps still non functional. At some point I'm wondering what the benefit is for them to not have fixed this by now

FWIW I had no issue with the seat map when I last posted on Monday. In my experience it doesn't always work on the first try, sometimes you need to close out and start over, and that seems to do the trick.

-J.

its funny, all my most recent flights the last few years have been on B6, i can't remember a time i didnt stress about actually booking the flight because of a website. maybe like 2018 on AA? i figure booking a reward seat or seats should be more fun and exciting then actual work honestly...

Looks like the seat maps are fixed now

You still can't combine points and Travel Bank online. I know this isn't a "broken website" issue and is actually a devaluation, but whatever.

I just got off the phone with reservations in Manila :confused::confused: and managed to book two tickets and use up my Travel Bank. Both of these are speculative and at least one will be canceled. Ideally I will cancel both and take AA home or another option on a third day, but it's dark and I don't feel like getting up to get my credit card. I suppose I can complain that the phone line is broken as I was quoted a 4-minute wait time and I wasn't connected until nearly 30 minutes later.

In other news, my two itineraries showed up on jetblue.com immediately. The new Manage Reservations format looks fantastic and (for now) seems to work really well. On one of them I was able to change my seat in less than a minute, which I'm pretty sure is unheard of.

-J.

I just spent the last two hours trying to give them $2000 dollars of my money for my bi-annual trip to GYE to no avail. First it said an error some seats might be taken, credit card wouldn’t go through etc. I will now spend the next ~48 hours or so looking for an alternative airline, even if the cost is more.

I can’t even see my trip in the app. Not just the seats but the entire thing. Says it’s an invalid record locator. On my lap top no problem. Not too reassuring though. This is normal issues for B6? Def have bad IT but don’t recall this in the past.

Not just me then. Whenerver I've tried to view my trips in the app today, it tries and never finishes loading the list of trips.

Horrible ! Not even sure why I’m doing this. No lounge. No foot rest , seat only lowers and doesn’t redline and they can’t serve anything but ice cream for dessert. This mag be my last Mint flight. Their IT really blows

Btw I now can see it in the app as it was time to check in and from the email it took me to the app and it’s working now.

i think i found something on amex travel via AA that i can book. just have to book and then pick the seats on the AA website afterwards. B6 could have had my money in full already if not for those "errors"

2 hours & 52 minutes delayed on my flight. No announcements or anything. App didnt show it untili way too late. So poorly handled. I am done with this crap &%S airline.