New Boarding Process

    Hide Wikipost
Old Nov 16, 17, 4:25 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: jay_dubya
Wiki Link
As discovered by BeantownFlyer, there are lots of details on JetBlue's website
Originally Posted by jspira View Post
"The Group B boarding group will be for those with window seats in the back half of the plane. Group C is for passengers in middle seats in the back and front window seats. Group D is for passengers with aisle seats in the back and middle seats up front, while Group E will be for passengers with aisle seats in the forward part of the aircraft...."

From JetBlue to Unveil New Boarding Process
JetBlue will board those passengers traveling in Mint on aircraft with a Mint cabin as well as those with TrueBlue Mosaic elite status first. The next group, Group A, will be for those passengers in the airline’s Even More Space premium economy-lite seats. In between Group A and Group B, families with small children may board.

The Group B boarding group will be for those with window seats in the back half of the plane. Group C is for passengers in middle seats in the back and front window seats. Group D is for passengers with aisle seats in the back and middle seats up front, while Group E will be for passengers with aisle seats in the forward part of the aircraft.

Smaller aircraft will have one fewer boarding group.
Print Wikipost

Reply

Old Oct 16, 17, 11:52 am
  #1  
Original Poster
 
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 861
New Boarding Process

Just got this email. Still no priority lane.
Attached Images  
jay_dubya is offline  
Reply With Quote
Old Oct 16, 17, 1:25 pm
  #2  
 
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 3,860
So, what's the actual process???
aviators99 is offline  
Reply With Quote
Old Oct 16, 17, 3:44 pm
  #3  
 
Join Date: Aug 2017
Programs: Rapid Rewards, AAdvantage, SkyMiles
Posts: 2,468
Apparently A320/A321 will be Groups A-E and the E190 will be Groups A-D. I contacted them and they said since I am in 15A on my upcoming flight I will board with Group B. Makes me think It's Mosaic, EMS, Window, Middle, Aisle, with the middle being taken out with the E190. This is purely speculation though.
DCP2016 is offline  
Reply With Quote
Old Oct 16, 17, 4:31 pm
  #4  
FlyerTalk Evangelist
IHG Contributor BadgeMarriott Contributor Badge
 
Join Date: Aug 2001
Location: SEA
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 12,942
If I recall correctly, on my last flight Mosaic and EMS were called jointly? After that comes small children (special needs), then "coach".
Points Scrounger is offline  
Reply With Quote
Old Oct 16, 17, 11:35 pm
  #5  
 
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 3,860
Originally Posted by DCP2016 View Post
Apparently A320/A321 will be Groups A-E and the E190 will be Groups A-D. I contacted them and they said since I am in 15A on my upcoming flight I will board with Group B. Makes me think It's Mosaic, EMS, Window, Middle, Aisle, with the middle being taken out with the E190. This is purely speculation though.
That would certainly be efficient (other than us Mosaics getting in the way, of course) :-)
aviators99 is offline  
Reply With Quote
Old Oct 17, 17, 6:59 am
  #6  
 
Join Date: Dec 2011
Location: BOS
Programs: B6, Amtrak, DL, AA, Marriott, Hilton
Posts: 219
I've been such a dedicated B6 flyer I haven't had the joy of experiencing these "group" systems on other airlines. How do these systems accommodate groups on the same reservation? I.e., if you're booked together in middle and aisle, will both passengers board in the same group (as in theory they could board with the "aisle" group and not block anyone else in the row)?

I've always felt like the biggest delays boarding B6 are inexperienced travelers fighting with E190 bins...
octr202 is offline  
Reply With Quote
Old Oct 17, 17, 7:25 am
  #7  
A FlyerTalk Posting Legend
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 40,683
The systems work differently on every carrier. The problems arise from two separate problems:

1 -- The marketing need to strut "elite" flyers first to make them feel special. Bear in mind that back many moons ago, F boarded last.

2 ---- Failure to enforce carry-on rules and deal with carry-on issues prior to boarding. It is often not the inexperienced flyers, but the experienced ones gaming the system who hold up boarding while they jackhammer their steamer trunk into the OH.

If this is done right, studies show that the fastest way to board an aircraft is to send a smallish group to the rear of the aircraft windows & middles, followed immediately by middle of the aircraft and front. That way, nobody gets held up and there is time for people to get settled before the next wave of people comes to their area of the aircraft.

So long as there is OH space, it doesn't really matter when you board and there is something to be said for boarding last.

Last edited by Often1; Oct 17, 17 at 10:49 am
Often1 is offline  
Reply With Quote
Old Oct 17, 17, 12:44 pm
  #8  
 
Join Date: Aug 2015
Location: NYC
Programs: Marriott Platinum Elite, D23 Charter Member, Southwest A-LIst, JetBlue Mosaic
Posts: 549
Originally Posted by Points Scrounger View Post
If I recall correctly, on my last flight Mosaic and EMS were called jointly? After that comes small children (special needs), then "coach".
If they were called jointly, that is incorrect. It goes Extra Time and Assistance, Mosaic, EMS, Children under age 2, Rear, Middle, Front
RWPrincess is offline  
Reply With Quote
Old Oct 17, 17, 12:45 pm
  #9  
 
Join Date: Aug 2015
Location: NYC
Programs: Marriott Platinum Elite, D23 Charter Member, Southwest A-LIst, JetBlue Mosaic
Posts: 549
I've got 2 separate trips this weekend: one on the E190 and one on the A320. I'll certainly keep an eye out for how this works at JFK.
RWPrincess is offline  
Reply With Quote
Old Oct 17, 17, 11:42 pm
  #10  
 
Join Date: Jun 2012
Location: New England
Programs: DL GM, UA, B6, AA, WN, AS, AGR
Posts: 3,476
Originally Posted by RWPrincess View Post
If they were called jointly, that is incorrect. It goes Extra Time and Assistance, Mosaic, EMS, Children under age 2, Rear, Middle, Front
I've noticed that at outstations like Atlanta, they will call Mosaic and EMS jointly if there's only one or two Mosaics (sometimes that number could be zero). The GA knows how many Mosaics there are on the flight.
diburning is online now  
Reply With Quote
Old Oct 18, 17, 12:05 am
  #11  
 
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 3,860
Originally Posted by Often1 View Post
The systems work differently on every carrier. The problems arise from two separate problems:

1 -- The marketing need to strut "elite" flyers first to make them feel special. Bear in mind that back many moons ago, F boarded last.
It's not so they feel important. It's so they have overhead space.

2 ---- Failure to enforce carry-on rules and deal with carry-on issues prior to boarding. It is often not the inexperienced flyers, but the experienced ones gaming the system who hold up boarding while they jackhammer their steamer trunk into the OH.

If this is done right, studies show that the fastest way to board an aircraft is to send a smallish group to the rear of the aircraft windows & middles, followed immediately by middle of the aircraft and front. That way, nobody gets held up and there is time for people to get settled before the next wave of people comes to their area of the aircraft.

So long as there is OH space, it doesn't really matter when you board and there is something to be said for boarding last.
There is not overhead space. This is due to baggage fees.
aviators99 is offline  
Reply With Quote
Old Oct 18, 17, 7:05 am
  #12  
 
Join Date: Feb 2010
Location: JFK LGA PBI BOI
Posts: 469
Originally Posted by RWPrincess View Post
If they were called jointly, that is incorrect. It goes Extra Time and Assistance, Mosaic, EMS, Children under age 2, Rear, Middle, Front
Military (in or out of uniform)?
Brighton Line is offline  
Reply With Quote
Old Oct 19, 17, 5:37 am
  #13  
 
Join Date: Aug 2013
Location: usa
Programs: hyatt, jet blue, united, & ba
Posts: 55
This morning it went:

Disability

Mosaic

Group A (which seemed to be EMS?)

Strollers/Car seats/military

Then Groups B, C, D
notthatdeadyet is offline  
Reply With Quote
Old Oct 19, 17, 9:19 am
  #14  
 
Join Date: Jul 2014
Location: NYC
Programs: B6 Mosaic
Posts: 606
This won't affect me but I would like to know the impetus for the switch. Seems needless unless they are going to upsell the boarding groups to nickel and dime people.
MSYtoJFKagain is offline  
Reply With Quote
Old Oct 19, 17, 9:29 am
  #15  
dw
 
Join Date: Jun 1999
Location: New York, NY
Programs: AA Plat, IHG Spire Amb/Kimpton IC, Marriott/SPG (New) Plat
Posts: 4,457
Originally Posted by notthatdeadyet View Post
This morning it went:

Disability

Mosaic

Group A (which seemed to be EMS?)

Strollers/Car seats/military

Then Groups B, C, D
Any indication, for Groups B, C and D, whether it's just straight rear of the plane forward, or are they mixing it up based on row number and window/middle/aisle?
dw is offline  
Reply With Quote

Thread Tools
Search this Thread