current NRT wait times?
#61
Join Date: Aug 2008
Location: トロント
Programs: AC E50K, IHG Diamond
Posts: 4,790
That sounds great. Supposed to arrive around that time next week, so looking forward to fast exit from the airport...just the way I like it!
#62
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.5MM, AA 2MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 5,952
Arrived today at NRT at 2:15pm and it was a mess - it took 55 minutes to get through immigration - thank goodness Im picking up my TTP card this trip!
#63
Join Date: Jan 2005
Programs: SQ, QF, UA, CO, DL
Posts: 2,631
#64
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.5MM, AA 2MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 5,952
Years ago when I worked more in the region and regularly travelled to Singapore, Thailand, etc... I did consider it -- especially after I got a 10 year multi-entry visa to China (since US is a transitional member). Now that I spend most of my time in the region in Japan it was just easier to get into TTP. Of course I'll have to do it all over again next September when I have to renew my passport...
#65
Join Date: May 2009
Location: Philadelphia, USA
Programs: Marriott Platinum, American Platinum, Singapore KrisFlyer
Posts: 127
How exactly do the immigration and customs QR codes work? Do I have to line up to be processed by Immigration and show the QR code to the officer along with my passport? Or do I use a kiosk? I assume customs is different?
#66
FlyerTalk Evangelist

Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 20,031
At the kiosk you scan you QR code and passport, it takes a picture. And then you proceed to the e-gate. For exit, or selected for extra screening. Though I have not seen the latter happen.
#67
Join Date: Jan 2005
Programs: SQ, QF, UA, CO, DL
Posts: 2,631
You fill out the online forms in advance and for immigration you need to go to a kiosk which will scan your passport and take fingerprints. Then you go to the immigration lines where the officer will ask for your passport and QR code. As mentioned above, after immigration you can either scan the Customs QR code first (where it will scan your face) or pick up your luggage. Once you have both scanned the Customs QR code and picked up your luggage you can go to the e-gate for exit. One person at a time, you enter the first gate when it opens, remove masks or hats, it will scan your face and the second gate opens releasing you into the wild.
#68
#69
FlyerTalk Evangelist

Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 20,031
The queue is the same, maybe a bit quicker at the desk. Also, people often claim if they filled in the paper form as well the officers prefer those.
#71
#72
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.5MM, AA 2MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 5,952
In customs its actually quicker to use paper form - no line versus the mess for the QR code lines with the staff requiring you to show the code just to get in the line to re-verify everything you already entered to get the QR code in the first place versus the empty paper lines lol - a true tribute to Japanese processes.
#73
FlyerTalk Evangelist

Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 20,031
This is true - given the understaffing at immigration and customs there is no reason to use the QR codes at all - the lines are the same and no difference any more as they arent required.
In customs its actually quicker to use paper form - no line versus the mess for the QR code lines with the staff requiring you to show the code just to get in the line to re-verify everything you already entered to get the QR code in the first place versus the empty paper lines lol - a true tribute to Japanese processes.
In customs its actually quicker to use paper form - no line versus the mess for the QR code lines with the staff requiring you to show the code just to get in the line to re-verify everything you already entered to get the QR code in the first place versus the empty paper lines lol - a true tribute to Japanese processes.
#74
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.5MM, AA 2MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 5,952
Well last week we clearly arrived at the wrong time -- After I spent nearly an hour in immigration my less than happy Japanese wife was waiting with our bags -- then we entered the line to use the "automated" gates with hundreds of Chinese passengers -- with varying ability to use the QR codes -- and our QR codes were checked like three times before we got to the automated kiosks -- where I was asked to reconfirm every answer I already submitted -- while the paper lines were empty....
#75
Join Date: Aug 2012
Programs: HHD
Posts: 197
We entered a few weeks ago with our QR codes and the process was smooth.
This forum advised to also fill out the paper forms as sometimes those lines are quicker. In our case the airline did not carry the paper forms and those without a QR code ended up in a long line filling out the forms.
To me the QR codes are an improvement. Also the QR code for tax-free shopping is convenient.
This forum advised to also fill out the paper forms as sometimes those lines are quicker. In our case the airline did not carry the paper forms and those without a QR code ended up in a long line filling out the forms.
To me the QR codes are an improvement. Also the QR code for tax-free shopping is convenient.