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Old Jun 26, 2018, 12:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/

Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
A: Yes. written here (link)
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
A. Definitely, within the lounge access rules of course. written here (link)
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[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)

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Old Mar 21, 2018, 10:32 pm
  #2176  
 
Join Date: Oct 2014
Location: SEA
Posts: 2,021
Hello all. First time flying JAL coming up this week. Here is my question:

I am flying HND-SFO on JAL in First Class then on to SEA on Alaska. All one ticket booked with Alaska miles. I have an 8 hour layover in SFO. Am I able to gain access to the JAL Lounge at SFO?
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Old Mar 21, 2018, 10:35 pm
  #2177  
Ambassador: Japan Airlines
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Originally Posted by Single_Flyer
Hello all. First time flying JAL coming up this week. Here is my question:

I am flying HND-SFO on JAL in First Class then on to SEA on Alaska. All one ticket booked with Alaska miles. I have an 8 hour layover in SFO. Am I able to gain access to the JAL Lounge at SFO?
no
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Old Mar 21, 2018, 10:56 pm
  #2178  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
a few weeks to go, but, just FYI.
https://www.jal.co.jp/en/inter/servi...mpaign/shower/
Freshen up after returning to Japan with a shower Special Campaign – Free Shower Facility Use
Campaign period: through Saturday, March 31, 2018
First Class and business Class passengers, as well as JMB Diamond, JGC Premium, JMB Sapphire and JAL Global Club Members
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Old Mar 22, 2018, 3:20 am
  #2179  
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Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,169
Originally Posted by JALPak
Depending on whether it's a same day connection. If no, then you only have access based solely on your NRT-SIN flight
Does JAL go by Oneworld rules, or do they have their own?
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Old Mar 22, 2018, 3:29 am
  #2180  
Ambassador: Japan Airlines
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Join Date: Mar 2008
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Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
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Originally Posted by CPH-Flyer
Does JAL go by Oneworld rules, or do they have their own?
JAL has a more generous same-day connection rule than oneworld, but then since it is not published they can change that at any time too
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Old Mar 22, 2018, 8:07 am
  #2181  
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Join Date: Jan 2014
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Originally Posted by JALPak
Depending on whether it's a same day connection. If no, then you only have access based solely on your NRT-SIN flight
Yes, it's a same day connection (3 hour layover, late arrival in SIN). Thank you!
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Old Mar 22, 2018, 2:05 pm
  #2182  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
I want to book an award on JAL from China to NYC via Japan with a layover in Japan. I have a couple of questions. What cities in China does JAL have a first class cabin from/to Japan if any? I am not certain if I will use JAL on my way to China or if I will use it leaving China to head back to NYC. If I use JAL on my way to China and have a layover in Japan of four days and my onward flight is J (because the plane doesn't have F) will I still be able to use F lounge?
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Old Mar 22, 2018, 2:22 pm
  #2183  
Ambassador: Japan Airlines
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Join Date: Mar 2008
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Originally Posted by Red259
I want to book an award on JAL from China to NYC via Japan with a layover in Japan. I have a couple of questions. What cities in China does JAL have a first class cabin from/to Japan if any? I am not certain if I will use JAL on my way to China or if I will use it leaving China to head back to NYC. If I use JAL on my way to China and have a layover in Japan of four days and my onward flight is J (because the plane doesn't have F) will I still be able to use F lounge?
No F to China. No F lounge access with 4 days stopover. And this can't even be done on a single award ticket as JAL award tickets does not allow stopover in Japan.
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Old Mar 22, 2018, 2:31 pm
  #2184  
 
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
Originally Posted by Red259
I want to book an award on JAL from China to NYC via Japan with a layover in Japan.
You can't layover in Japan when you use JAL flight award (However, oneworld award permits stopover in Japan).
Japan has to be transit (less than 24 hours).

I have a couple of questions. What cities in China does JAL have a first class cabin from/to Japan if any?
Unfortunately, no first class for Japan-China routes.
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Old Mar 22, 2018, 2:42 pm
  #2185  
 
Join Date: Jun 2013
Location: NYC
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Originally Posted by Wasabi Tofu
You can't layover in Japan when you use JAL flight award (However, oneworld award permits stopover in Japan).
Japan has to be transit (less than 24 hours).


Unfortunately, no first class for Japan-China routes.
Hmm that sucks.

So if I book JAL using AA miles I can do the layover?
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Old Mar 22, 2018, 3:33 pm
  #2186  
Ambassador: Japan Airlines
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Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,398
Originally Posted by Red259
Hmm that sucks.

So if I book JAL using AA miles I can do the layover?
That's a question for the AA board
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Old Mar 23, 2018, 5:23 pm
  #2187  
 
Join Date: Oct 2007
Location: HKG, TPE, SAN
Programs: Marriott Plat, JAL Sapphire
Posts: 264
Just as a data point. I have booked a 5 day layover in Japan using Asia Miles when traveling from Asia to US.
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Old Mar 26, 2018, 11:00 pm
  #2188  
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Join Date: May 1998
Location: New York City
Posts: 3,506
Thanks again for the replies. An update on this one - I spoke to JAL today and they found availability on all three flights but said you had to return to the country of origin so the routing OSL to DXB (transit) to SYD (stopover) to DXB (destination) would have to be two separate award tickets.

I was hoping to ticket as one award for 100k miles in biz class.
Last edited by leroy11; Mar 26, 2018 at 11:02 pm Reason: Added info
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Old Mar 27, 2018, 9:53 am
  #2189  
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Join Date: May 2006
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Posts: 9,952
Originally Posted by Red259
Hmm that sucks.

So if I book JAL using AA miles I can do the layover?
yes
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Old Mar 28, 2018, 12:37 am
  #2190  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
I booked a JAL flight for HND-JFK but it leaves in the morning and there doesn't seem to be any direct flights to JFK from HND in the evening. When I explore new lounges I like to try out everything including some of the fancy alcohol etc. Would they even have that out in the morning? I never drink in the morning but if there is some high end stuff I have never had I may want to give it a try, but don't know if it would draw strange looks or not even be possible.
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