Apr 17, 2017, 8:50 am
Last edit by: FLYGVA
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Older Thread (Prior to December 31, 2016) could be found here. The Wiki was taken from this thread.
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Older Thread (Prior to December 31, 2016) could be found here. The Wiki was taken from this thread.
New IHG Best Rate Guarantee - Discussion & Feedback from January 2016
Apr 9, 2017, 1:46 pm
#691
Join Date: Feb 2014
Location: Antwerp
Programs: IHG Diamond Ambassador
Posts: 166
Congrats, enjoy!
Apr 9, 2017, 5:33 pm
#692
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Congrats on your first BRG.
Apr 13, 2017, 6:01 am
#696
Join Date: Feb 2014
Location: Antwerp
Programs: IHG Diamond Ambassador
Posts: 166
I didn't have any luck there, but on mon/tuesdays the rate can sometimes be very reasonable if you (re-)book during the last days before your stay. And if you're an IC Ambassador you may need to put your foot down to receive your "guaranteed" upgrade... well I had to even after they welcomed me as an Amb.
Apr 14, 2017, 8:11 am
#697
Join Date: Dec 2004
Location: UK
Programs: Bonvoy Gold, AA Plat, Volare Premier, VS Silver, National Emerald Elite, Hertz President Circle
Posts: 2,526
Has anyone managed to get refunds for BRG paid to a nominee account, such as moneycorp etc? I do not have a USD account and if I ask them to send USD to my GBP for all my pending BRGs, the fees will be significant. I ask them; they said no, but from the reply did not seem to understand the question. Thanks.
Apr 14, 2017, 2:32 pm
#698
Join Date: Mar 2015
Location: Belgium
Programs: Gold Star Alliance,IHG Spire Ambassador, Starwood, Hilton Honor Diamond, Silver Accor, Diamond Hyatt
Posts: 68
Has anyone managed to get refunds for BRG paid to a nominee account, such as moneycorp etc? I do not have a USD account and if I ask them to send USD to my GBP for all my pending BRGs, the fees will be significant. I ask them; they said no, but from the reply did not seem to understand the question. Thanks.
Apr 16, 2017, 2:48 am
#700
Join Date: Mar 2016
Programs: BAEC, Ib+, Accor, HHonors
Posts: 609
Does anybody know whether you get a confirmation e-mail whenever you submit online a BRG form?
I've submitted a claim yesterday after I booked the room. However, haven't heard anything from IHG BRG.
Many thanks.
I've submitted a claim yesterday after I booked the room. However, haven't heard anything from IHG BRG.
Many thanks.
Apr 16, 2017, 4:42 pm
#701
Join Date: Jul 2013
Posts: 812
Hi I have an EUR account and when they provide me a refund from a different currency they pay it in EUR. So you will not have an exchange fee from your bank. They always give you a refund in your account/country currency. I believe they use the google exchange rate when making the refund.
Apr 17, 2017, 11:53 am
#702
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
-FlyerBeek
Apr 18, 2017, 9:44 pm
#703
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Apr 22, 2017, 7:46 pm
#705
Join Date: Jan 2014
Posts: 23