Apr 17, 2017, 8:50 am
Last edit by: FLYGVA
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Older Thread (Prior to December 31, 2016) could be found here. The Wiki was taken from this thread.
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Older Thread (Prior to December 31, 2016) could be found here. The Wiki was taken from this thread.
New IHG Best Rate Guarantee - Discussion & Feedback from January 2016
Jan 1, 2016, 10:22 am
#1
Original Poster
Join Date: Apr 2009
Posts: 5
New IHG Best Rate Guarantee - Discussion & Feedback from January 2016
I am trying to get a BRG claim for a night at the Palazzo or Venetian in Las Vegas. Can someone please PM which low price site IHG accepts for BRG?
Thank you.
Thank you.
Jan 3, 2016, 2:49 am
#2
Join Date: Aug 2014
Location: Antwerpen - Belgium
Programs: HHonors Diamond, Melia Silver, NH silver, H10 Class
Posts: 658
Just had another BRG approved. Reveived an email after 14 hours saying that they were still verifying the rates etc. followed by an email after 20 hours saying that my BRG is approved! Very happy! One night stay, regular price was €182, now free :-)
Jan 3, 2016, 11:43 am
#3
Join Date: Dec 2009
Posts: 5
No luck in paris
I've had success finding brgs in Paris in the past but can't find any sites that have matching cancelation policies... I ve found better rates but theres 24hrs difference in cancelation... If you know of any, please pm me. Thanks
Jan 3, 2016, 4:33 pm
#4
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,398
i can't find info on this... but what about hotels that have 0 availability on IHG.com but have availability on other sites? I know BRG works for SPG in this case, but what about IHG, given that it requires an IHG.com reservation...?
Jan 3, 2016, 11:15 pm
#5
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
BPG attempt also fails if you book the very last room at an IHG hotel !
Jan 4, 2016, 7:58 pm
#6
Join Date: Jan 2011
Posts: 281
Alright - here's a question. I know the currency has to be billed the same, but does it have to display the same? I found a rate from an agency for a hotel that will only show in USD/EUR/other major currencies, but it shows on booking page that payment will be made using (local currency). IHG website shows in (local currency). Does this work for IHG claims?
Jan 5, 2016, 1:25 am
#7
Join Date: Jul 2011
Location: Melbourne
Programs: Velocity Gold
Posts: 1,069
New IHG Best Rate Guarantee - Discussion & Feedback
So just had one denied because the 3rd party includes breakfast where as IHG does not. That seem ludicrous. IHGs site is obviously more expensive without the breakfast!
Jan 5, 2016, 2:17 am
#8
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
....... so uh, why don't you just tick the 'breakfast' box on IHG.com?
Jan 5, 2016, 2:34 am
#9
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
It might seem that way, but the rules are the rules. The game is the game. Youre comparing oranges to tangerines.
Jan 5, 2016, 4:20 am
#10
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
-FlyerBeek
Jan 5, 2016, 4:55 am
#11
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
In my experience, this will not work and will lead to a rejection of the BRG request. Per IHG's BRG T&Cs, the lower rate must be "compared with the IHG hotel's lowest available rate on IHG websites." By adding a breakfast option on the IHG webpage, you're no longer comparing with the lowest available IHG rate. YMMV, but I've personally tried and have not had success with this scenario.
-FlyerBeek
-FlyerBeek
have done advanced with breakfast in the past too
Jan 5, 2016, 5:07 am
#13
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
In my experience, this will not work and will lead to a rejection of the BRG request. Per IHG's BRG T&Cs, the lower rate must be "compared with the IHG hotel's lowest available rate on IHG websites." By adding a breakfast option on the IHG webpage, you're no longer comparing with the lowest available IHG rate. YMMV, but I've personally tried and have not had success with this scenario.
-FlyerBeek
-FlyerBeek
I'd definitely try. Often, "like for like" trumps "best rate".
Jan 5, 2016, 10:45 am
#14
Join Date: Jul 2011
Location: Melbourne
Programs: Velocity Gold
Posts: 1,069
Quote:
Originally Posted by travelislife
So just had one denied because the 3rd party includes breakfast where as IHG does not. That seem ludicrous. IHGs site is obviously more expensive without the breakfast!
Not ludicrous - they specifically state "the exact same package".
....... so uh, why don't you just tick the 'breakfast' box on IHG.com?
Originally Posted by travelislife
So just had one denied because the 3rd party includes breakfast where as IHG does not. That seem ludicrous. IHGs site is obviously more expensive without the breakfast!
Not ludicrous - they specifically state "the exact same package".
....... so uh, why don't you just tick the 'breakfast' box on IHG.com?
Jan 5, 2016, 10:48 am
#15
Join Date: Jul 2011
Location: Melbourne
Programs: Velocity Gold
Posts: 1,069
Quote:
Originally Posted by travelislife
So just had one denied because the 3rd party includes breakfast where as IHG does not. That seem ludicrous. IHGs site is obviously more expensive without the breakfast!
It might seem that way, but the rules are the rules. The game is the game. Youre comparing oranges to tangerines.
Originally Posted by travelislife
So just had one denied because the 3rd party includes breakfast where as IHG does not. That seem ludicrous. IHGs site is obviously more expensive without the breakfast!
It might seem that way, but the rules are the rules. The game is the game. Youre comparing oranges to tangerines.
I know their BRG is generous but it is just silly that a cheaper 'package' does not beat a 'package' that is more expensive on IHGs website.