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Old Apr 14, 2017, 8:49 am
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Last edit by: FLYGVA
Intercontinental London Park Lane

One Hamilton Place / Park Lane,
Mayfair, London W1J 7QY,
United Kingdom
Tel +44 20 74093131

Link to hotel:
http://parklane.intercontinental.com/

Location:
Google Maps

Next tube / subway station:
Hyde Park Corner served by Piccadilly Line (serving LHR)
Green Park served by Piccadilly Line, Victoria Line and Jubillee Line

Does not honor Royal Ambassador Benefits on award stays


Older discussion about this hotel:
(url=http://www.flyertalk.com/forum/intercontinental-hotels-ihg-rewards-club-intercontinental-ambassador/1836668-ic-london-park-lane-master-thread-archive-tread.html]Archive Thread[/url]
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Old Nov 23, 2006, 11:44 am
  #46  
 
Join Date: Nov 2006
Programs: PC Plat Amb, SPG, KLM Flying Blue, Lufthansa Miles&More
Posts: 522
I thought about giving the new IC London a try in January, but when I read some of your messages it does not sound too tempting.
Last time around - OK it was the old hotel - I was so fed up with the service and the room (especially the bathroom interior) that I stopped renewing Ambassador ...

Very unfortunate that they own just one Intercontinental in London - a couple of years ago they still had the Churchhill. And the CP St. James is no alternative for me.
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Old Nov 23, 2006, 12:59 pm
  #47  
 
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Originally Posted by Raffles
Here's the interesting thing, though. When I asked if the mini-bar is free on reward stays, the front desk said yes - but only for 'in room consumption'. What this seems to mean, although I didn't probe, is that if you empty it out and there are not a corresponding number of empty bottles in the bin, they reserve the right to charge you. Snacks do not appear to be free.

I guess i will start bringing some empty little bottles with me from my past non room consumption and trade them in for new full ones.
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Old Nov 24, 2006, 1:43 am
  #48  
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Originally Posted by ClubICGirl
I thought about giving the new IC London a try in January, but when I read some of your messages it does not sound too tempting.
Last time around - OK it was the old hotel - I was so fed up with the service and the room (especially the bathroom interior) that I stopped renewing Ambassador ...

Very unfortunate that they own just one Intercontinental in London - a couple of years ago they still had the Churchhill. And the CP St. James is no alternative for me.
I certainly wouldn't avoid staying there. The rooms are lovely (small, but so are most other London hotel rooms) and you can see where the £60m went. And the generously low rates at present make it very good value.
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Old Nov 24, 2006, 2:52 am
  #49  
 
Join Date: Feb 2004
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Originally Posted by IC Expert
I guess i will start bringing some empty little bottles with me from my past non room consumption and trade them in for new full ones.
I find it hard to believe the maid is going to count the minatures, along with all the rest of the c**p in the bin. Surely as long as there are a few in there and it makes a nice jangling noise when rattled....

Originally Posted by Raffles
And the generously low rates at present make it very good value.
Indeed. So much so I would love to stay there before Christmas for some shopping however cannot get a single room for any day in December.

How much would RA offer for this reservation assurance I wonder? Anyone tried it?

I have visions of £400 a night or something silly.
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Old Nov 25, 2006, 6:30 am
  #50  
 
Join Date: Jan 2003
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Originally Posted by flyclub
How much would RA offer for this reservation assurance I wonder? Anyone tried it?

I have visions of £400 a night or something silly.
How about £239 + VAT? Currently have a room on hold for this Friday - property sold out, but no problems getting a room via the RA Guaranteed res
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Old Nov 27, 2006, 12:35 pm
  #51  
 
Join Date: May 2006
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Just spotted that my reservation in December has gone back to an Executive Room (my original booking) from the suite that was showing for the last few weeks. My advanced payment confirmation is now being shown as "cannot be viewed over the internet" (I can see the fully flexible tarif - free weekend night).

I guess the suites will not be available by mid December and hopefully they will only be charging me for the most basic room when I arrive. We'll see...
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Old Nov 28, 2006, 6:10 pm
  #52  
 
Join Date: Jul 2003
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I just stayed at this hotel as a PC Platinum member. I found the hotel to be nice, some issues with the conceirge and a fire alarm; but the staff were all friendly.

They have free coffee/tea with your wake up call that is delivered via room service, a great touch.

I talked to the director of rooms to share some of the comments I had, and he assured me that the hotel will be fully operational in March of next year, and welcomed me to come again and check out how much better the hotel will be running.

Lounge access will be 80 pounds a night; which I thought was expensive, but I was told that is average in London.

Cheers,

Timo
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Old Nov 28, 2006, 10:10 pm
  #53  
 
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Originally Posted by timo469
Lounge access will be 80 pounds a night
price for 1 person / room or 2 persons?

For 80 pounds, u can get a room at Singapore IC for a night!
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Old Nov 29, 2006, 2:16 am
  #54  
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It's actually £80 + VAT of 17.5%, so nearer to £100 !!!!!
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Old Nov 29, 2006, 4:18 am
  #55  
 
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At last - I have a room booked for December!
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Old Nov 29, 2006, 6:53 am
  #56  
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Originally Posted by Raffles
It's actually £80 + VAT of 17.5%, so nearer to £100 !!!!!

For 100 squids I could take a taxi to Soho and drink a bit and have a curry and feel well and truly kormered.

I'm beggining to think it's better to do the CP St James as a plat than it is to to do the IC as an RA.
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Old Nov 30, 2006, 6:59 am
  #57  
 
Join Date: Jan 2005
Posts: 319
Originally Posted by refluxboy
Just spotted that my reservation in December has gone back to an Executive Room (my original booking) from the suite that was showing for the last few weeks. My advanced payment confirmation is now being shown as "cannot be viewed over the internet" (I can see the fully flexible tarif - free weekend night).

I guess the suites will not be available by mid December and hopefully they will only be charging me for the most basic room when I arrive. We'll see...
Mine 12.25-12.31 reverted back as well...perhaps a glitch? If anyone gets a suite upgrade for a stay using pc points, please post...
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Old Dec 1, 2006, 11:45 pm
  #58  
 
Join Date: May 2003
Posts: 6,359
Originally Posted by MIABarry
I have a reservation for 12/15 and am at the Ambassador level. How have Ambassadors been treated since the opening. Can I expect anything other than a room?
I second this request. Have any Ambassador's stayed here yet? If so, what was the upgrade? 1-level? I'm going there in June and I'd book a Royal Park Exec if I knew I would get upgraded 1 level to a Studio Suite, but if all I got was the room I booked, I'd just book at the lowest rate to save some money and probably I'd still get upgraded to the Royal Park Exec anyways...............or I'd just stay at the Hyatt Churchill (the old-IC) on points.....................

My other question: Do upgrades into the Studio Suites NOT include Lounge access, but paid rates for the Studio Suites DO include Lounge access? Because paid Studio Suite rate plans certainly include Lounge access.........
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Old Dec 11, 2006, 9:57 am
  #59  
 
Join Date: Jan 2005
Posts: 319
Originally Posted by Matthewski
Mine 12.25-12.31 reverted back as well...perhaps a glitch? If anyone gets a suite upgrade for a stay using pc points, please post...
Any update?
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Old Dec 13, 2006, 5:26 am
  #60  
 
Join Date: Jan 2003
Posts: 4,929
Originally Posted by Matthewski
Any update?
Posted this in the Christmas Event thread, but as I suspect that one will die off, probably best also to post here....

Had a tour of the property last night. Apparently they've opened up a lot of the 7th and 8th floors, but still don't have any suites available, and that isn't going to change for at least a month or so

Rooms themselves are nice - we were shown a superior on the east side of the building at the front, which had a picture postcard view of the London Eye, Big Ben etc. Nicely appointed, if a little small. The Royal Park Executive (naturally on the other side of the building) was similarly decorated, but noticeably bigger. Smellies are by Elemis, matching the Spa partnership.

Lobby and other areas of the property are done in a contemporary style - whereas the rooms have a more traditional decor (Intercontinental Chintz as the Other Half likes to call it...) - apparently they want to give guests a feel for the traditional London hotel. Got shown the entire function room offering, as well as the restaurants, both Theo Randall and the Cookbook Cafe (which apparently they want to become known as a springboard for young up and coming chefs).

No AMB/RA check in desk - there is guest relations, but they won't be handling that apparently.

RA's apparently should be told during the booking process that programme benefits won't be honoured - I mentioned that I hadn't heard anything and the member of staff said she'd look into it for me.

Looks like a great property tho - look forward to seeing the finished article
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