Please post your Rewards Club Experience (Archive Thread 2016)
Mar 17, 2016, 10:12 pm
#46
Join Date: Jan 2015
Location: CYYC/CYYZ
Programs: UA 1K, IHG Spire, Bonvoy Titanium, Hertz P.C., GE/NEXUS
Posts: 140
CP LAX Airport
CP LAX Airport
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was ok
Which room did you book and which upgrade did you receive?
Booked 1 night on 25K points standard room, upgraded to Club floor King with Lounge access
How are the rooms?
Really good sized and no noise that I could notice at all even though lots had complained about noise and they did provide ear plugs in the room. Decor is a bit tired but the room was decently clean.
How is the exec. lounge?
Tiny, a bit sad to be called a 'lounge'. The host is a really friendly guy though. Had drinks in the evening and breakfast the next day, the spread isn't great but still beats your typical United Club by a mile and a half.
What was good and what was bad?
Good: Quick shuttle, big room, elites treated well, friendly people
Bad: needs a full scale reno, I feel like I time-traveled to the late 90's
Value for $ or Priority Club Points? Would you return?
Decent value on points, would not have paid the $240 USD per night asking rate unless they tore down the whole thing and did a full rebuild. Would return on points if I needed to overnight at LAX again.
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was ok
Which room did you book and which upgrade did you receive?
Booked 1 night on 25K points standard room, upgraded to Club floor King with Lounge access
How are the rooms?
Really good sized and no noise that I could notice at all even though lots had complained about noise and they did provide ear plugs in the room. Decor is a bit tired but the room was decently clean.
How is the exec. lounge?
Tiny, a bit sad to be called a 'lounge'. The host is a really friendly guy though. Had drinks in the evening and breakfast the next day, the spread isn't great but still beats your typical United Club by a mile and a half.
What was good and what was bad?
Good: Quick shuttle, big room, elites treated well, friendly people
Bad: needs a full scale reno, I feel like I time-traveled to the late 90's
Value for $ or Priority Club Points? Would you return?
Decent value on points, would not have paid the $240 USD per night asking rate unless they tore down the whole thing and did a full rebuild. Would return on points if I needed to overnight at LAX again.
Mar 18, 2016, 1:18 am
#47
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,963
Mar 26, 2016, 12:46 am
#48
Join Date: Feb 2016
Location: SG MY
Programs: IHG Diamond Amb
Posts: 22
Holiday Inn Singapore Atrium
Holiday Inn Singapore Atrium
What is your Priority Club status?
Platinum Amb
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was an alright stay experience, nothing bad in general but indifferent customer service when I try to seek assistance to redeem a Groupon voucher at hotel restaurant.
Which room did you book and which upgrade did you receive?
Booked King Bed Superior Room， upgraded to King Bed Deluxe Room in App. No further upgrade at CKIN.
How are the rooms?
Good, clean and comfortable.
How is the exec. lounge?
N.A.
What was good and what was bad?
Room is good, standard service but could be better
Value for $ or Priority Club Points? Would you return?
Price is good, I will consider return if need to do mattress run in the future.
What is your Priority Club status?
Platinum Amb
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was an alright stay experience, nothing bad in general but indifferent customer service when I try to seek assistance to redeem a Groupon voucher at hotel restaurant.
Which room did you book and which upgrade did you receive?
Booked King Bed Superior Room， upgraded to King Bed Deluxe Room in App. No further upgrade at CKIN.
How are the rooms?
Good, clean and comfortable.
How is the exec. lounge?
N.A.
What was good and what was bad?
Room is good, standard service but could be better
Value for $ or Priority Club Points? Would you return?
Price is good, I will consider return if need to do mattress run in the future.
Mar 28, 2016, 11:58 am
#49
Join Date: Jul 2007
Location: PDX
Programs: AA (Gold), Alaska MVP, Hilton Diamond, Hyatt Plat, IHG Plat, SPG Gold,
Posts: 513
Intercontinental Paris Le Grand
What is your Priority Club status?
Platinum (but one of us was Ambassador when the original reservation was made. Even though that status was six months expired it was recognized by the front desk clerk upon check in).
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes!
Which room did you book and which upgrade did you receive?
Classic King room using 2 free night credit card awards plus one night on points, three separate reservations for consecutive nights.
Pre-upgraded a few days prior to Twin Beds Opera View Deluxe
Further upgraded at check-in to a larger Opera View Deluxe King
(this was about a 3+ category upgrade)
How are the rooms?
Our room was fantastic with four small balconies with stunning view of the opera house
How is the exec. lounge?
NA
What was good and what was bad?
Friendly helpful service. Historic, regal decor in large room, large bathroom with soaking tub and walk in shower, private toilet. Nice welcome amenities (cookies, fruit, candy and water).
Value for $ or Priority Club Points?
Excellent use of our free credit card night certificates and points.
Would you return?
Yes
What is your Priority Club status?
Platinum (but one of us was Ambassador when the original reservation was made. Even though that status was six months expired it was recognized by the front desk clerk upon check in).
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes!
Which room did you book and which upgrade did you receive?
Classic King room using 2 free night credit card awards plus one night on points, three separate reservations for consecutive nights.
Pre-upgraded a few days prior to Twin Beds Opera View Deluxe
Further upgraded at check-in to a larger Opera View Deluxe King
(this was about a 3+ category upgrade)
How are the rooms?
Our room was fantastic with four small balconies with stunning view of the opera house
How is the exec. lounge?
NA
What was good and what was bad?
Friendly helpful service. Historic, regal decor in large room, large bathroom with soaking tub and walk in shower, private toilet. Nice welcome amenities (cookies, fruit, candy and water).
Value for $ or Priority Club Points?
Excellent use of our free credit card night certificates and points.
Would you return?
Yes
Mar 29, 2016, 3:23 pm
#50
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,963
Holiday Inn Naples (Italy)
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate, and received a king bed suite on high floor
How are the rooms?
Around 45sqm
Recently partially renovated. Still a bit dated design
Living room with table, sofa, closet. Flat screen television set with mostly national television channels.
Bedroom with comfortable bed, closet.
Small separate room with sink.
Bathroom with bathtub. Lux/Dove soap/shampoo dispenser, in addition to Holiday Inn shampoo/bath gel.
View over the financial district and a desolated area at the end of this district.
Fast wifi
Very quiet
Kettle with tea/coffee set
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Very friendly staff
- Location is very convenient as an airport hotel (less than 10 minutes drive from airport)
- Free shuttle with fixed timetables from/to airport and city centre
- Quite good breakfast (good selection of local pastries, regional ham and cheeses, fruits, etc.)
- A very nice fruit basket with pastries and bottles of water were delivered into the room
Bad:
- The Financial district is a safe but gloomy place (the underground road to the hotel is even more terrible, and a good introduction to Naples worst face)
- The closest metro station (Circumvesuviana) is very close to the hotel. But this line has no direct link with city centre. Garibaldi Central Railway Station is further but much better to reach city centre.
Value for $ or IHG Rewards Club Points? Would you return?
Yes, as an airport hotel.
Forget the clichés: people in Naples can be just great if you smile and try to speak Italian.
The MADRE museum is a superb property with excellent contemporary art collections and pleasant café.
Where else can you have a delicious pizza for less than EUR 5? Try genuine pizzeria Scunizzo, Corso Novara (10 minutes walk from hotel), with authentic atmosphere.
Pictures of the city
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate, and received a king bed suite on high floor
How are the rooms?
Around 45sqm
Recently partially renovated. Still a bit dated design
Living room with table, sofa, closet. Flat screen television set with mostly national television channels.
Bedroom with comfortable bed, closet.
Small separate room with sink.
Bathroom with bathtub. Lux/Dove soap/shampoo dispenser, in addition to Holiday Inn shampoo/bath gel.
View over the financial district and a desolated area at the end of this district.
Fast wifi
Very quiet
Kettle with tea/coffee set
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Very friendly staff
- Location is very convenient as an airport hotel (less than 10 minutes drive from airport)
- Free shuttle with fixed timetables from/to airport and city centre
- Quite good breakfast (good selection of local pastries, regional ham and cheeses, fruits, etc.)
- A very nice fruit basket with pastries and bottles of water were delivered into the room
Bad:
- The Financial district is a safe but gloomy place (the underground road to the hotel is even more terrible, and a good introduction to Naples worst face)
- The closest metro station (Circumvesuviana) is very close to the hotel. But this line has no direct link with city centre. Garibaldi Central Railway Station is further but much better to reach city centre.
Value for $ or IHG Rewards Club Points? Would you return?
Yes, as an airport hotel.
Forget the clichés: people in Naples can be just great if you smile and try to speak Italian.
The MADRE museum is a superb property with excellent contemporary art collections and pleasant café.
Where else can you have a delicious pizza for less than EUR 5? Try genuine pizzeria Scunizzo, Corso Novara (10 minutes walk from hotel), with authentic atmosphere.
Pictures of the city
Mar 29, 2016, 3:37 pm
#51
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,963
Indigo Barcelona - Plaza Catalunya
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, as always
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate, and was upgrade to King Executive Room with terrace.
How are the rooms?
Around 40sqm
Smart, quite elegant contemporary design (a kind of mix between Missoni and Karim Rashid's influences).
Bedroom with desk, flat screen television
Wood floor.
Nespresso machine and kettle.
Very comfortable bed.
iPhone dock
Bathroom with rainforest shower head/hand shower. Bathrobe and slippers.
Rituals cosmetics
Great terrace facing the pool
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Very friendly and helpful staff (check-in could have been more smiling though
- Excellent location, 10 minutes walk from Plaça de Catalunya (bus stop to airport), Passeig de Gràcia.
- Pleasant design
- Inventive Catalan restaurant. Breakfast is good but more basic.
- Free and fast wifi
Bad:
- Lift is very slow
Value for $ or IHG Rewards Club Points? Would you return?
Definitely, for location, trendy design and restaurant. Finally the IHG hotel in central Barcelona we have been waited for a long time!
The hotel has a lovely courtyard with a tiny outdoor pool, deckchairs.
Pictures of the city
Pictures of the hotel
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, as always
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate, and was upgrade to King Executive Room with terrace.
How are the rooms?
Around 40sqm
Smart, quite elegant contemporary design (a kind of mix between Missoni and Karim Rashid's influences).
Bedroom with desk, flat screen television
Wood floor.
Nespresso machine and kettle.
Very comfortable bed.
iPhone dock
Bathroom with rainforest shower head/hand shower. Bathrobe and slippers.
Rituals cosmetics
Great terrace facing the pool
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Very friendly and helpful staff (check-in could have been more smiling though
- Excellent location, 10 minutes walk from Plaça de Catalunya (bus stop to airport), Passeig de Gràcia.
- Pleasant design
- Inventive Catalan restaurant. Breakfast is good but more basic.
- Free and fast wifi
Bad:
- Lift is very slow
Value for $ or IHG Rewards Club Points? Would you return?
Definitely, for location, trendy design and restaurant. Finally the IHG hotel in central Barcelona we have been waited for a long time!
The hotel has a lovely courtyard with a tiny outdoor pool, deckchairs.
Pictures of the city
Pictures of the hotel
Mar 29, 2016, 3:53 pm
#52
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,963
Crowne Plaza Barcelona - Fira Center
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, as always
Which room did you book and which upgrade did you receive?
Booked last minute rate (my AF flight was cancelled) and received an executive room on high floor with club access
How are the rooms?
Around 30sqm
Elegant corporate design.
Seating area with very comfortable Stressless armchair
Desk with usb charger
Massive Samsung smart television with good selection of national and international channels (you can watch movies in English on Spanish channels by changing the audio language). Same smaller smart television in the bedroom.
Large and elegant bathroom with walk-in shower and bathtub. Fair Trade amenities
Nespresso coffee machine and kettle
Very quiet
How is the exec. lounge?
Simply one of the best Crowne Plaza club lounges!
Elegant design
Great staff
Dining area with excellent selection of cold/warm tapas and drinks
Breakfast area, with very good hot and cold breakfast
Seating area with massive curved Samsung television, books and magazines
What was good and what was bad?
Good:
- Very central and convenient location (Aerobus stop at Plaça Espanya is just 10 minutes walk to hotel; do not expect seats when back to the airport still). Bikes can be rented near Plaça Espanya. Metro and bus stop around the Plaça.
- Great Tickets tapas bar by Ferran Adria is just 10 minutes walk from the hotel
- Very nice club lounge
- Nice suite
- Friendly staff
Bad:
- Nothing
Value for $ or IHG Rewards Club Points? Would you return?
Yes, excellent option in Barcelona
Pictures of the hotel
pictures of the city
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, as always
Which room did you book and which upgrade did you receive?
Booked last minute rate (my AF flight was cancelled) and received an executive room on high floor with club access
How are the rooms?
Around 30sqm
Elegant corporate design.
Seating area with very comfortable Stressless armchair
Desk with usb charger
Massive Samsung smart television with good selection of national and international channels (you can watch movies in English on Spanish channels by changing the audio language). Same smaller smart television in the bedroom.
Large and elegant bathroom with walk-in shower and bathtub. Fair Trade amenities
Nespresso coffee machine and kettle
Very quiet
How is the exec. lounge?
Simply one of the best Crowne Plaza club lounges!
Elegant design
Great staff
Dining area with excellent selection of cold/warm tapas and drinks
Breakfast area, with very good hot and cold breakfast
Seating area with massive curved Samsung television, books and magazines
What was good and what was bad?
Good:
- Very central and convenient location (Aerobus stop at Plaça Espanya is just 10 minutes walk to hotel; do not expect seats when back to the airport still). Bikes can be rented near Plaça Espanya. Metro and bus stop around the Plaça.
- Great Tickets tapas bar by Ferran Adria is just 10 minutes walk from the hotel
- Very nice club lounge
- Nice suite
- Friendly staff
Bad:
- Nothing
Value for $ or IHG Rewards Club Points? Would you return?
Yes, excellent option in Barcelona
Pictures of the hotel
pictures of the city
Mar 29, 2016, 4:04 pm
#53
Suspended
Join Date: Dec 2014
Posts: 550
HI Auckland International Airport
What is your Priority Club status?
Spire RA
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
King Leisure, upgraded to King Tower Suite
How are the rooms?
The whole hotel is rather dated, but the room was large and comfortable. Separate lounge with sofa and armchairs, minibar etc. Large bathroom with good strong shower. Firm bed but due to room shape, not much space on one side of bed.
How is the exec. lounge?
NA
What was good and what was bad?
For an airport hotel, this is perfectly OK. We had a nice dinner in the restaurant.
Value for $ or Priority Club Points?
I think so, a lot cheaper than the Airport Novotel next to the terminal but fine for one night.
Would you return?
Yes
What is your Priority Club status?
Spire RA
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
King Leisure, upgraded to King Tower Suite
How are the rooms?
The whole hotel is rather dated, but the room was large and comfortable. Separate lounge with sofa and armchairs, minibar etc. Large bathroom with good strong shower. Firm bed but due to room shape, not much space on one side of bed.
How is the exec. lounge?
NA
What was good and what was bad?
For an airport hotel, this is perfectly OK. We had a nice dinner in the restaurant.
Value for $ or Priority Club Points?
I think so, a lot cheaper than the Airport Novotel next to the terminal but fine for one night.
Would you return?
Yes
Mar 29, 2016, 4:14 pm
#54
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,963
Indigo Lower East Side - New York
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, even if there is room for improvement
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate, and was upgrade to King Deluxe Room
How are the rooms?
Around 30sqm
Very cool design: it is a great news that IHG had (finally) invest in designers to develop the boutique brand
Bedroom with desk, flat screen television
Wood floor.
Coffee machine (Nespresso would be better rather than - not exactly - great Keurig machine).
Comfortable bed.
iPhone dock
usb plug socket
Bathroom with rainforest shower head/hand shower.
No bathrobe/slippers.
C.O. Bigelow apothecary products
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Very cool design
- Very cool location (in one of the most trendy/creative district of the city)
- Nice terrace and outdoor pool
Bad:
- Service is pretty poor and inconsistent :
° young unexperienced rather than well trained staff (staff at check-in did not take time to ask how many nights I stayed which lead to housekeeping knocking loadly at the door at 12.30PM despite the do not disturb sign on the door : not so cool when having a jet lag nap; staff to activate the key who did not have a single smile/eye contact; check out staff who did not ask anything about the stay)
° housekeeping has forgotten the large shower towels the first day and shampoo/showergel the second day
- first room given was very poorly soundproofed (you could basically hear everything from the terrace of the restaurant)
- there is no real breakfast offer (just a basic grab and go offer)
Value for $ or IHG Rewards Club Points? Would you return?
Location and design are great.
But design does not make all.
Pictures of the hotel
Pictures of the city
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, even if there is room for improvement
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate, and was upgrade to King Deluxe Room
How are the rooms?
Around 30sqm
Very cool design: it is a great news that IHG had (finally) invest in designers to develop the boutique brand
Bedroom with desk, flat screen television
Wood floor.
Coffee machine (Nespresso would be better rather than - not exactly - great Keurig machine).
Comfortable bed.
iPhone dock
usb plug socket
Bathroom with rainforest shower head/hand shower.
No bathrobe/slippers.
C.O. Bigelow apothecary products
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Very cool design
- Very cool location (in one of the most trendy/creative district of the city)
- Nice terrace and outdoor pool
Bad:
- Service is pretty poor and inconsistent :
° young unexperienced rather than well trained staff (staff at check-in did not take time to ask how many nights I stayed which lead to housekeeping knocking loadly at the door at 12.30PM despite the do not disturb sign on the door : not so cool when having a jet lag nap; staff to activate the key who did not have a single smile/eye contact; check out staff who did not ask anything about the stay)
° housekeeping has forgotten the large shower towels the first day and shampoo/showergel the second day
- first room given was very poorly soundproofed (you could basically hear everything from the terrace of the restaurant)
- there is no real breakfast offer (just a basic grab and go offer)
Value for $ or IHG Rewards Club Points? Would you return?
Location and design are great.
But design does not make all.
Pictures of the hotel
Pictures of the city
Mar 30, 2016, 6:34 pm
#55
Join Date: Jun 2012
Location: UK
Programs: BA GGL (but soon to lose the GL :-(), IHG Spire Amb, Hilton Dmnd (and pleb/pleb-plus in 1001 others)
Posts: 771
CP Dublin Airport
CP Dublin Airport
What is your Priority Club status?
Spire (Ambassador)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Standard room. Advance saver rate.
Rec'd Exec room, Club floor.
How are the rooms?
Fairly small, but good.
How is the exec. lounge?
Club lounge doesn't operate on weekend, but still available for soft drinks/coffee, and free continental breakfast available in restaurant.
What was good and what was bad?
Good: Breakfast - I upgraded to "full Irish" for EUR5. Bar had some character which is rare for an airport hotel.
Bad: Club lounge not operational on weekend.
Value for $ or Priority Club Points? Would you return?
Yes
What is your Priority Club status?
Spire (Ambassador)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Standard room. Advance saver rate.
Rec'd Exec room, Club floor.
How are the rooms?
Fairly small, but good.
How is the exec. lounge?
Club lounge doesn't operate on weekend, but still available for soft drinks/coffee, and free continental breakfast available in restaurant.
What was good and what was bad?
Good: Breakfast - I upgraded to "full Irish" for EUR5. Bar had some character which is rare for an airport hotel.
Bad: Club lounge not operational on weekend.
Value for $ or Priority Club Points? Would you return?
Yes
Mar 30, 2016, 6:42 pm
#56
Join Date: Jun 2012
Location: UK
Programs: BA GGL (but soon to lose the GL :-(), IHG Spire Amb, Hilton Dmnd (and pleb/pleb-plus in 1001 others)
Posts: 771
HIX London City
HIX London City
What is your Priority Club status?
Spire (Ambassador)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes - for price paid
Which room did you book and which upgrade did you receive?
Double room. Advance rate (£68.40).
Suspect I got a larger room, as it had a sofa bed and was a very good size for the price.
How are the rooms?
Standard/basic, but very good value for price.
How is the exec. lounge?
N/A. Got a voucher for drink/snack at bar.
What was good and what was bad?
Good: Value for money.
Bad: Soul-less bar with poor beer.
Value for $ or Priority Club Points? Would you return?
Yes if looking for cheap room.
What is your Priority Club status?
Spire (Ambassador)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes - for price paid
Which room did you book and which upgrade did you receive?
Double room. Advance rate (£68.40).
Suspect I got a larger room, as it had a sofa bed and was a very good size for the price.
How are the rooms?
Standard/basic, but very good value for price.
How is the exec. lounge?
N/A. Got a voucher for drink/snack at bar.
What was good and what was bad?
Good: Value for money.
Bad: Soul-less bar with poor beer.
Value for $ or Priority Club Points? Would you return?
Yes if looking for cheap room.
Mar 30, 2016, 6:47 pm
#57
Join Date: Jun 2012
Location: UK
Programs: BA GGL (but soon to lose the GL :-(), IHG Spire Amb, Hilton Dmnd (and pleb/pleb-plus in 1001 others)
Posts: 771
CP Phoenix Airport
CP Phoenix Airport
What is your Priority Club status?
Spire (Ambassador)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
King Executive (using points).
Upgraded to Presidential Suite.
How are the rooms?
Pres Suite appears to be a standard King Exec with the connecting door to lounge/dining area/kitchen area unlocked.
Hotel claims to be recently renovated but some of the decor is somewhat 70s retro!
How is the exec. lounge?
N/A.
What was good and what was bad?
Good: Upgrade.
Bad: No lounge.
Value for $ or Priority Club Points? Would you return?
Borderline without upgrade.
What is your Priority Club status?
Spire (Ambassador)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
King Executive (using points).
Upgraded to Presidential Suite.
How are the rooms?
Pres Suite appears to be a standard King Exec with the connecting door to lounge/dining area/kitchen area unlocked.
Hotel claims to be recently renovated but some of the decor is somewhat 70s retro!
How is the exec. lounge?
N/A.
What was good and what was bad?
Good: Upgrade.
Bad: No lounge.
Value for $ or Priority Club Points? Would you return?
Borderline without upgrade.
Last edited by flibbly; Mar 30, 2016 at 6:53 pm
Mar 30, 2016, 7:17 pm
#58
Join Date: Jun 2012
Location: UK
Programs: BA GGL (but soon to lose the GL :-(), IHG Spire Amb, Hilton Dmnd (and pleb/pleb-plus in 1001 others)
Posts: 771
CP Copenhagen Airport
CP Copenhagen Airport
What is your Priority Club status?
Spire (Ambassador)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate.
Rec'd corner Exec room with Lounge access
How are the rooms?
Fairly uninspiring. Overlooking building site.
How is the exec. lounge?
Very nice. Only small but with good selection of nibbles in evening and very good breakfast.
What was good and what was bad?
Good: Food in lounge.
Bad: Running through torrential rain to get across to smoking shelter!
Value for $ or Priority Club Points? Would you return?
Yes.
What is your Priority Club status?
Spire (Ambassador)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate.
Rec'd corner Exec room with Lounge access
How are the rooms?
Fairly uninspiring. Overlooking building site.
How is the exec. lounge?
Very nice. Only small but with good selection of nibbles in evening and very good breakfast.
What was good and what was bad?
Good: Food in lounge.
Bad: Running through torrential rain to get across to smoking shelter!
Value for $ or Priority Club Points? Would you return?
Yes.
Mar 31, 2016, 2:47 am
#59
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Join Date: Aug 2007
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Apr 2, 2016, 6:55 pm
#60
Join Date: Oct 2007
Location: Shanghai and Bavaria
Programs: Spire RA, 1865 Voyager, Bonvoy Titanium, FB LP, LH SEN.
Posts: 3,104
HI ANA Sapporo Susukino
HI ANA Sapporo Susukino
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very.
Which room did you book and which upgrade did you receive?
Booked deluxe room, got family room.
How are the rooms?
Around 35 qm
Newly refurbished
Two comfortable single beds
Big, onsen-style bathroom
Large "living room" space with two couches that can be converted to beds
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Excellent, friendly and competent front desk staff
- We were allowed to check-in two hours before the check-in time. This is a first for me in Japan ^^
- Deluxe rooms come with one hour free flow drinks (beer, wine, soft-drinks) in the restaurant. Great deal. Although it would be nicer, if it could be used in the bar.
- Good service at the restaurant
- Fantastic location right in Susukino, lots of restaurants and bars in this area
- Airport Bus is just a 3 minutes walk, so is the metro station
Bad:
- Nothing
Value for $ or IHG Rewards Club Points? Would you return?
Yes, any time.
Way better hotel than the ANA Hotel which we stayed at last time.
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very.
Which room did you book and which upgrade did you receive?
Booked deluxe room, got family room.
How are the rooms?
Around 35 qm
Newly refurbished
Two comfortable single beds
Big, onsen-style bathroom
Large "living room" space with two couches that can be converted to beds
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Excellent, friendly and competent front desk staff
- We were allowed to check-in two hours before the check-in time. This is a first for me in Japan ^^
- Deluxe rooms come with one hour free flow drinks (beer, wine, soft-drinks) in the restaurant. Great deal. Although it would be nicer, if it could be used in the bar.
- Good service at the restaurant
- Fantastic location right in Susukino, lots of restaurants and bars in this area
- Airport Bus is just a 3 minutes walk, so is the metro station
Bad:
- Nothing
Value for $ or IHG Rewards Club Points? Would you return?
Yes, any time.
Way better hotel than the ANA Hotel which we stayed at last time.