Apr 14, 2015, 7:18 pm
Last edit by: beltway
What points count towards status?
"Base points earned from Qualifying Rates paid for hotel stays, points collected from partner transactions, IHG® Rewards Club Bonus Points Packages and Meeting Rewards are considered Elite Qualifying Points and counted towards membership elite status."
What activity resets the one-year point expiration clock (i.e., prevents points from expiring)?
"Base points earned from Qualifying Rates paid for hotel stays, points collected from partner transactions, IHG® Rewards Club Bonus Points Packages and Meeting Rewards are considered Elite Qualifying Points and counted towards membership elite status."
- The bonus points received for the credit card sign-up are nonqualifying towards status.
- Points from credit card spend are qualifying points and will count toward a member's status qualification.
- Bonus Point Packages are qualifying points and will count toward a member's status qualification.
- Bonus points received through promos, including credit card offers, are nonqualifying points for status.
What activity resets the one-year point expiration clock (i.e., prevents points from expiring)?
- Maintaining elite status (including via the credit card, if your card offers that benefit)
- Any earning activity that increases your balance (including nonqualifying or bonus points), such as transfering points from programmes like e-rewards
- Any redemption activity that decreases your balance (including an award booking that is subsequently canceled)
- Being a dining rewards member
Change to IHG Rewards Club 2015
Jul 4, 2015, 9:15 am
#617
Join Date: Jul 2011
Location: UK
Programs: BAEC GGL, HHonors Diamond, IHG Uninspired, Marriott Bonvoy Titanium, UK AMEX Plat
Posts: 2,152
I've recently had an interesting, off-the-record chat with someone moderately senior in IHG. I won't say where or who, as I don't want to get them into trouble... (Happy to confirm exact details privately to a mod if wanted though!)
Firstly, I mentioned my disappointment that the new tier hadn't launched on the 1st. They were slightly embarrassed that it hadn't, but also surprised by how much ill-feeling from elites that this had generated. They couldn't give me a new date, but said it should be quite soon
Interestingly, they then mentioned that there were discussions about a second even-higher new tier, which wouldn't have published criteria and would be invite-only, a little how RA used to be. They stressed that this hadn't been agreed, was just being discussed, and thought it wouldn't launch until next year if approved
After a chat about some of their properties I'd stayed in, we then got onto the subject of minibars. They expressed surprise about RAs being keen on their free minibars, as "if you're spending all that money on IC stays surely you could afford to pay for a few drinks while you're there". I pointed out that most RAs also stay at ICs on leisure breaks too, with many of their other stays being work-funded, so it was a more complex picture than their simple idea. This gave them pause for thought...
One overall takeaway though was that this person thinks of the IHG rewards program very differently to me, and I'd guess differently to most on flyertalk, which may explain a few things!
Firstly, I mentioned my disappointment that the new tier hadn't launched on the 1st. They were slightly embarrassed that it hadn't, but also surprised by how much ill-feeling from elites that this had generated. They couldn't give me a new date, but said it should be quite soon
Interestingly, they then mentioned that there were discussions about a second even-higher new tier, which wouldn't have published criteria and would be invite-only, a little how RA used to be. They stressed that this hadn't been agreed, was just being discussed, and thought it wouldn't launch until next year if approved
After a chat about some of their properties I'd stayed in, we then got onto the subject of minibars. They expressed surprise about RAs being keen on their free minibars, as "if you're spending all that money on IC stays surely you could afford to pay for a few drinks while you're there". I pointed out that most RAs also stay at ICs on leisure breaks too, with many of their other stays being work-funded, so it was a more complex picture than their simple idea. This gave them pause for thought...
One overall takeaway though was that this person thinks of the IHG rewards program very differently to me, and I'd guess differently to most on flyertalk, which may explain a few things!
Jul 4, 2015, 12:49 pm
#618
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,316
I've recently had an interesting, off-the-record chat with someone moderately senior in IHG. I won't say where or who, as I don't want to get them into trouble... (Happy to confirm exact details privately to a mod if wanted though!)
Firstly, I mentioned my disappointment that the new tier hadn't launched on the 1st. They were slightly embarrassed that it hadn't, but also surprised by how much ill-feeling from elites that this had generated. They couldn't give me a new date, but said it should be quite soon
Interestingly, they then mentioned that there were discussions about a second even-higher new tier, which wouldn't have published criteria and would be invite-only, a little how RA used to be. They stressed that this hadn't been agreed, was just being discussed, and thought it wouldn't launch until next year if approved
After a chat about some of their properties I'd stayed in, we then got onto the subject of minibars. They expressed surprise about RAs being keen on their free minibars, as "if you're spending all that money on IC stays surely you could afford to pay for a few drinks while you're there". I pointed out that most RAs also stay at ICs on leisure breaks too, with many of their other stays being work-funded, so it was a more complex picture than their simple idea. This gave them pause for thought...
One overall takeaway though was that this person thinks of the IHG rewards program very differently to me, and I'd guess differently to most on flyertalk, which may explain a few things!
Firstly, I mentioned my disappointment that the new tier hadn't launched on the 1st. They were slightly embarrassed that it hadn't, but also surprised by how much ill-feeling from elites that this had generated. They couldn't give me a new date, but said it should be quite soon
Interestingly, they then mentioned that there were discussions about a second even-higher new tier, which wouldn't have published criteria and would be invite-only, a little how RA used to be. They stressed that this hadn't been agreed, was just being discussed, and thought it wouldn't launch until next year if approved
After a chat about some of their properties I'd stayed in, we then got onto the subject of minibars. They expressed surprise about RAs being keen on their free minibars, as "if you're spending all that money on IC stays surely you could afford to pay for a few drinks while you're there". I pointed out that most RAs also stay at ICs on leisure breaks too, with many of their other stays being work-funded, so it was a more complex picture than their simple idea. This gave them pause for thought...
One overall takeaway though was that this person thinks of the IHG rewards program very differently to me, and I'd guess differently to most on flyertalk, which may explain a few things!
Free mini-bar is their USP. I would ditch IHG if they did away with that.
Jul 4, 2015, 6:05 pm
#619
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,773
I would agree it would send a terrible message. In many ways RA is worse than the competing programmes (e.g. No guaranteed lounge access) so eroding the main unique positives would be very stupid indeed. It is concerning that IHG Execs do. not comprehend this and it makes me think that I will not choose to renew RA much into the future.
Jul 4, 2015, 6:27 pm
#620
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
Jul 5, 2015, 2:23 am
#621
Suspended
Join Date: Jul 2007
Posts: 4,477
After a chat about some of their properties I'd stayed in, we then got onto the subject of minibars. They expressed surprise about RAs being keen on their free minibars, as "if you're spending all that money on IC stays surely you could afford to pay for a few drinks while you're there".
One overall takeaway though was that this person thinks of the IHG rewards program very differently to me, and I'd guess differently to most on flyertalk, which may explain a few things!
Jul 5, 2015, 8:47 am
#623
Join Date: Sep 2011
Posts: 1,372
I would agree it would send a terrible message. In many ways RA is worse than the competing programmes (e.g. No guaranteed lounge access) so eroding the main unique positives would be very stupid indeed. It is concerning that IHG Execs do. not comprehend this and it makes me think that I will not choose to renew RA much into the future.
The average RA's Maslow hierarchy of needs would see free mini-bar fairly high up it....certainly mine anyway. You can keep a corner view.....a 1/2 bottle of Verve Clicquot orange label trumps it.
Would have no problem with another level mind as Gagravarr mentioned. Stimpy mentioned some days back....for a good few folks, 75k on spend is a walk in the park....and I now agree that 100k or even 125k is quite achievable having watched my own spend for once....especially when it's your sponsor footing the bill. Another level on IHG Rewards and another super level above RA would work for me.
Shame they seem have little clue about their audience.
Last edited by Atacama40; Jul 5, 2015 at 4:02 pm Reason: spelling
Jul 5, 2015, 9:28 am
#624
Join Date: Jul 2015
Posts: 18
I would agree it would send a terrible message. In many ways RA is worse than the competing programmes (e.g. No guaranteed lounge access) so eroding the main unique positives would be very stupid indeed. It is concerning that IHG Execs do. not comprehend this and it makes me think that I will not choose to renew RA much into the future.
I have difficulty to believe that top management at any successful company has no idea to what their customers want since they have all th KPI to drive their decisions.
Personally wait and see it seems to me the best strategy against all theories appearing during these last days.
Jul 6, 2015, 12:47 am
#626
Join Date: Feb 2011
Posts: 5,797
Jul 6, 2015, 1:45 am
#630
Join Date: Sep 2011
Posts: 1,372
The account summary page and upcoming reservations works but if you click on any other options it comes up with a compass and an error.
The opening page error does say that you can make reservations but not process IHG rewards transactions.
The opening page error does say that you can make reservations but not process IHG rewards transactions.