The Big Win returns - Spring 2014
Apr 22, 2014, 11:21 am
#1396
FlyerTalk Evangelist
Join Date: Oct 2009
Location: ATL Lost Luggage
Programs: Kettle with Kryptonium Medallion Tags
Posts: 10,323
They only credit I've gotten for that is my last booking, which was done thru the IHG Android app.
My iPad is too old to run the IHG app, so I went out and bought a cheap Android tablet just so I could finish the BW. The tablet is surprisingly powerful, but the IHG Android App is unable to complete more than single reservation without crashing.
Apr 22, 2014, 11:42 am
#1397
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Sorry if I missed this, but does the survey count as one of the tasks? I ask because I finally completed 6 tasks including the survey, including 30 nights!(way more than I expected but it was a busy period) however the website says I only completed 5 of the 6 required??
There is a 7th task for me which is 7 different IC's, but I kept hitting the same 3 IC's and only managed a couple extra so I can't get that one in.
There is a 7th task for me which is 7 different IC's, but I kept hitting the same 3 IC's and only managed a couple extra so I can't get that one in.
Apr 22, 2014, 12:01 pm
#1398
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
Sorry if I missed this, but does the survey count as one of the tasks? I ask because I finally completed 6 tasks including the survey, including 30 nights!(way more than I expected but it was a busy period) however the website says I only completed 5 of the 6 required??
There is a 7th task for me which is 7 different IC's, but I kept hitting the same 3 IC's and only managed a couple extra so I can't get that one in.
There is a 7th task for me which is 7 different IC's, but I kept hitting the same 3 IC's and only managed a couple extra so I can't get that one in.
Apr 22, 2014, 1:56 pm
#1399
Join Date: Sep 2011
Posts: 1,373
I hit all the points targets. I didn't realize but saw late last week so I thought, what the hell, I'll apply for the Visa card to get the 20k and 66k point. Don't need the card but the points are always welcome.
I receive an email from IHG every few days telling me the status and how many badges earnt. From that email web link you can do stuff like take an online survey etc but when I go to the Credit Card application option 'apply' it says " we are currently upgrading to IHG Rewards Club Visa and IHG Rewards Club Black Visa which means we cannot take your application at the moment".
All well and good but means those with 5 tasks done cannot get the 6th and therefore not the big 66k haul on the 7th.
Anyone else seen this? Have let Ambassador center know...they say they are coming back. They are usually very good in fairness. Have let Priority Club know....they have not replied. Called Priority Club only to be given the "Chase Visa 1-800...." number....not much good if you live near the Welsh border....although they were adamant it was the correct number.
Anyone else struggling to apply for the PC Rewards Black card? Thing is that was last week, even if they fix it now, can there be time to get the application in and approved for 30th April?
I have a load of points (1.4 mill) but a shame to miss another 88k. Any ideas? Anyone else struggling with this?
I receive an email from IHG every few days telling me the status and how many badges earnt. From that email web link you can do stuff like take an online survey etc but when I go to the Credit Card application option 'apply' it says " we are currently upgrading to IHG Rewards Club Visa and IHG Rewards Club Black Visa which means we cannot take your application at the moment".
All well and good but means those with 5 tasks done cannot get the 6th and therefore not the big 66k haul on the 7th.
Anyone else seen this? Have let Ambassador center know...they say they are coming back. They are usually very good in fairness. Have let Priority Club know....they have not replied. Called Priority Club only to be given the "Chase Visa 1-800...." number....not much good if you live near the Welsh border....although they were adamant it was the correct number.
Anyone else struggling to apply for the PC Rewards Black card? Thing is that was last week, even if they fix it now, can there be time to get the application in and approved for 30th April?
I have a load of points (1.4 mill) but a shame to miss another 88k. Any ideas? Anyone else struggling with this?
Last edited by Atacama40; Apr 22, 2014 at 2:03 pm Reason: additional data
Apr 22, 2014, 2:18 pm
#1400
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
I hit all the points targets. I didn't realize but saw late last week so I thought, what the hell, I'll apply for the Visa card to get the 20k and 66k point. Don't need the card but the points are always welcome.
I receive an email from IHG every few days telling me the status and how many badges earnt. From that email web link you can do stuff like take an online survey etc but when I go to the Credit Card application option 'apply' it says " we are currently upgrading to IHG Rewards Club Visa and IHG Rewards Club Black Visa which means we cannot take your application at the moment".
All well and good but means those with 5 tasks done cannot get the 6th and therefore not the big 66k haul on the 7th.
Anyone else seen this? Have let Ambassador center know...they say they are coming back. They are usually very good in fairness. Have let Priority Club know....they have not replied. Called Priority Club only to be given the "Chase Visa 1-800...." number....not much good if you live near the Welsh border....although they were adamant it was the correct number.
Anyone else struggling to apply for the PC Rewards Black card? Thing is that was last week, even if they fix it now, can there be time to get the application in and approved for 30th April?
I have a load of points (1.4 mill) but a shame to miss another 88k. Any ideas? Anyone else struggling with this?
I receive an email from IHG every few days telling me the status and how many badges earnt. From that email web link you can do stuff like take an online survey etc but when I go to the Credit Card application option 'apply' it says " we are currently upgrading to IHG Rewards Club Visa and IHG Rewards Club Black Visa which means we cannot take your application at the moment".
All well and good but means those with 5 tasks done cannot get the 6th and therefore not the big 66k haul on the 7th.
Anyone else seen this? Have let Ambassador center know...they say they are coming back. They are usually very good in fairness. Have let Priority Club know....they have not replied. Called Priority Club only to be given the "Chase Visa 1-800...." number....not much good if you live near the Welsh border....although they were adamant it was the correct number.
Anyone else struggling to apply for the PC Rewards Black card? Thing is that was last week, even if they fix it now, can there be time to get the application in and approved for 30th April?
I have a load of points (1.4 mill) but a shame to miss another 88k. Any ideas? Anyone else struggling with this?
Apr 22, 2014, 2:47 pm
#1401
Join Date: Sep 2011
Posts: 1,373
Hi Chrism20, many thanks for that....If you do see the thread or post I'd appreciate details....I,m useless on Flyertalk search but of course will look for that discussion.
Never thought I'd i'd be so keen to add another credit card
Many thanks
Never thought I'd i'd be so keen to add another credit card
Many thanks
Apr 22, 2014, 3:06 pm
#1402
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
It was on the ever reliable Raffles' site http://www.headforpoints.com/
If you have a look for his posts from 15th April someone posted on the comments there that they had managed to get it credited.
Apr 22, 2014, 3:25 pm
#1403
Join Date: Sep 2011
Posts: 1,373
Chrism20....perfect....found it within the link you kindly sent.
Genuinely appreciate that.....have sent communications to Ambassador and Priority Club but this gives something of substance to negotiate with.
Have to say it's a bit of a cheek.....set 7 tasks then defy you to get to 7 by making 6 impossible! In the end analysis what starts out as a fun points haul opportunity ends up getting under your skin as you realize its technically impossible!
However with your help I feel confident of a result with a little negotiation.
Super stuff, owe you a beer^
Genuinely appreciate that.....have sent communications to Ambassador and Priority Club but this gives something of substance to negotiate with.
Have to say it's a bit of a cheek.....set 7 tasks then defy you to get to 7 by making 6 impossible!
In the end analysis what starts out as a fun points haul opportunity ends up getting under your skin as you realize its technically impossible!However with your help I feel confident of a result with a little negotiation.
Super stuff, owe you a beer^
Apr 22, 2014, 3:44 pm
#1404
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Chrism20....perfect....found it within the link you kindly sent.
Genuinely appreciate that.....have sent communications to Ambassador and Priority Club but this gives something of substance to negotiate with.
Have to say it's a bit of a cheek.....set 7 tasks then defy you to get to 7 by making 6 impossible! In the end analysis what starts out as a fun points haul opportunity ends up getting under your skin as you realize its technically impossible!
However with your help I feel confident of a result with a little negotiation.
Super stuff, owe you a beer^
Genuinely appreciate that.....have sent communications to Ambassador and Priority Club but this gives something of substance to negotiate with.
Have to say it's a bit of a cheek.....set 7 tasks then defy you to get to 7 by making 6 impossible!
In the end analysis what starts out as a fun points haul opportunity ends up getting under your skin as you realize its technically impossible!However with your help I feel confident of a result with a little negotiation.
Super stuff, owe you a beer^
The criteria was get it and spend, given that it takes around ten days to apply, get and spend had they cut off applications at the start of last week it wouldn't have been a major issue but they appear to have done it about a month before.
The logic in any business channel effectively shutting up shop for three months leaves me stunned to be honest.
Apr 23, 2014, 2:53 am
#1405
Join Date: Jan 2014
Posts: 1,265
I'm sorry if this question was already answered before, but will a stay on April 30 (checking in on April 30 and checking out on May 1) still count as an eligible night for the Big Win? The time frame is 01/01 - 30/04 but I'm not sure about the T&C for April 30.
Thanks!
Thanks!
Apr 23, 2014, 6:31 am
#1406
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
Have been monitoring thread, having same issues with survey and book at ihg.com - I am a patient person, but wanted to have a record of my issue so I contacted IHG via missing credit request, got this response:
Dear ORD-TGU,
Thank you for contacting IHG Rewards Club regarding your Big Win bonus points. We appreciate the opportunity to assist you.
We would like to inform you that there is an ongoing issue regarding Big Win offers not updating correctly on the website. Rest assured that this has been forwarded to the proper contact for resolution. Unfortunately, there is no time-frame as to when it will be fixed however kindly allow 4 to 6 weeks from the time the recent stay was posted for bonus points or miles to be awarded upon completing the required number of qualifying stays for the offer, as well as the tracker to be updated.
If for some reason, the website has still not updated and bonus points fail to appear within the promised time, kindly inform us so we can take necessary actions.
We apologize for any inconvenience this issue may have caused you as we value your patronage. Should you require further assistance, please feel free to contact the IHG Rewards Club Service Center again.
Sincerely,
Account Manager
IHG Rewards Club
www.ihgrewardsclub.com
United States & Canada
Phone: 1-888-211-9874
Email: [email protected]
Dear ORD-TGU,
Thank you for contacting IHG Rewards Club regarding your Big Win bonus points. We appreciate the opportunity to assist you.
We would like to inform you that there is an ongoing issue regarding Big Win offers not updating correctly on the website. Rest assured that this has been forwarded to the proper contact for resolution. Unfortunately, there is no time-frame as to when it will be fixed however kindly allow 4 to 6 weeks from the time the recent stay was posted for bonus points or miles to be awarded upon completing the required number of qualifying stays for the offer, as well as the tracker to be updated.
If for some reason, the website has still not updated and bonus points fail to appear within the promised time, kindly inform us so we can take necessary actions.
We apologize for any inconvenience this issue may have caused you as we value your patronage. Should you require further assistance, please feel free to contact the IHG Rewards Club Service Center again.
Sincerely,
Account Manager
IHG Rewards Club
www.ihgrewardsclub.com
United States & Canada
Phone: 1-888-211-9874
Email: [email protected]
Apr 23, 2014, 10:12 am
#1407
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
I don't think it would count.
).
Apr 23, 2014, 4:10 pm
#1409
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,624
Just completed my last target, which was the 2nd of 2 required nights at Holiday Inn Express. However, looking at my account today, it shows up as a "Non Qualifying Stay". I booked it as a 21 Day Super Saver Rate, so that should be eligible, right? Do I need to take it up with the hotel for sending the wrong details to be credited, or should I contact the IHG Rewards Department?
The stay was at HIX Cologne-Mülheim, which was very good.
The stay was at HIX Cologne-Mülheim, which was very good.
Apr 23, 2014, 4:34 pm
#1410
Join Date: May 2010
Location: Canada, Eh?
Posts: 294
Mobile App
Just received 2600 points into my account for the "mobile app" offer.
All stays were booked at the IHG website---none by phone.
The Big Win page, however, does not show this offer as having been completed.
So I guess that progress is steady but slow.
All stays were booked at the IHG website---none by phone.
The Big Win page, however, does not show this offer as having been completed.
So I guess that progress is steady but slow.