Crowne Plaza Upgrade when booking Opaque?
Mar 14, 2010, 6:39 pm
#1
Original Poster
Join Date: Aug 2007
Location: Dallas
Programs: AA EXP, DL Silver, Priority Club Platinum, Starwood Gold, National Emerald Club
Posts: 218
Crowne Plaza Upgrade when booking Opaque?
I have searched this topic quite a bit but haven't really come up with anything substantial. I am just curious as to if anyone on here has received a room upgrade for being Platinum when they book off an opaque site, such as Priceline. The reason I ask is I will be at the Crowne Plaza Hollywood Beach Resort in early April for four nights. I am hoping maybe I'll get lucky and a score a room upgrade due to my Platinum status, despite the fact I booked off PL. I kinda think the hotel won't be that full either as they just reduced their advance purchase rates from $236.00/nt to $154/nt. That is a pretty steep cut to try and fill some rooms.
Thanks so much.
Thanks so much.
Mar 14, 2010, 7:14 pm
#2
Join Date: Aug 2006
Location: Ottawa
Programs: IC/AMB - Diamond Elite, AC E50K, AA, AM-Onyx, HH-Diamond, BW, Choice - Gold
Posts: 1,736
I have searched this topic quite a bit but haven't really come up with anything substantial. I am just curious as to if anyone on here has received a room upgrade for being Platinum when they book off an opaque site, such as Priceline. The reason I ask is I will be at the Crowne Plaza Hollywood Beach Resort in early April for four nights. I am hoping maybe I'll get lucky and a score a room upgrade due to my Platinum status, despite the fact I booked off PL. I kinda think the hotel won't be that full either as they just reduced their advance purchase rates from $236.00/nt to $154/nt. That is a pretty steep cut to try and fill some rooms.
Thanks so much.
Thanks so much.
Although you did not book a qualifying rate, as a PC Platinum you are entitled to a room upgrade, subject to availability at check-in. Upgrades are based on status. Which room type is at the discretion of the hotel.
Contact the hotel and ensure that your PC number is on file for the reservation.
mxm135
Mar 14, 2010, 9:10 pm
#3
Original Poster
Join Date: Aug 2007
Location: Dallas
Programs: AA EXP, DL Silver, Priority Club Platinum, Starwood Gold, National Emerald Club
Posts: 218
Great. Thanks so much, MXM. I knew about the no points thing but this is real good news on the upgrade front! I did call reservations at the property last week. Unfortunately, she said she could not apply my PC PLT # due to how it was booked. However, she did tell me I would be able to add it at the front desk when we check in.
Mar 14, 2010, 11:29 pm
#4
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Mar 15, 2010, 2:15 pm
#5
Original Poster
Join Date: Aug 2007
Location: Dallas
Programs: AA EXP, DL Silver, Priority Club Platinum, Starwood Gold, National Emerald Club
Posts: 218
Thanks for the suggestion, Soit. Unfortunately, I tried that and it won't let me. Many other chains allow you to see your rezzie online, even if booked from an Opaque site. However, IHG hotels are not one of them.
Mar 15, 2010, 3:50 pm
#6
Join Date: Aug 2006
Location: Ottawa
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mxm135
Mar 15, 2010, 3:58 pm
#7
Original Poster
Join Date: Aug 2007
Location: Dallas
Programs: AA EXP, DL Silver, Priority Club Platinum, Starwood Gold, National Emerald Club
Posts: 218
So you're saying I should just try to call the Hotel's reservations department again and hope I get a different agent?
I did this early last week but the rez agent at the hotel said she couldn't since I had booked from a consolidator sign online but that I could give it to them at the front desk when I check in. Or, should I call the actual 1-800 # and try it that way? Makes total sense though that if the front desk can do it at checkin, the rez agent at the hotel can do it beforehand.
I did this early last week but the rez agent at the hotel said she couldn't since I had booked from a consolidator sign online but that I could give it to them at the front desk when I check in. Or, should I call the actual 1-800 # and try it that way? Makes total sense though that if the front desk can do it at checkin, the rez agent at the hotel can do it beforehand.
Mar 15, 2010, 4:03 pm
#8
Join Date: Aug 2006
Location: Ottawa
Programs: IC/AMB - Diamond Elite, AC E50K, AA, AM-Onyx, HH-Diamond, BW, Choice - Gold
Posts: 1,736
So you're saying I should just try to call the Hotel's reservations department again and hope I get a different agent?
I did this early last week but the rez agent at the hotel said she couldn't since I had booked from a consolidator sign online but that I could give it to them at the front desk when I check in. Or, should I call the actual 1-800 # and try it that way? Makes total sense though that if the front desk can do it at checkin, the rez agent at the hotel can do it beforehand.
I did this early last week but the rez agent at the hotel said she couldn't since I had booked from a consolidator sign online but that I could give it to them at the front desk when I check in. Or, should I call the actual 1-800 # and try it that way? Makes total sense though that if the front desk can do it at checkin, the rez agent at the hotel can do it beforehand.
mxm135
Apr 9, 2010, 12:05 pm
#9
Join Date: Nov 2008
Location: EDUU
Programs: Marriott Titanium Elite, HH Diamond, PC Plat Amb, BA EC Gold, Asiana Diamond, TK Elite
Posts: 196
have they changed their T&C's in the last month? I asked today a hotel I booked via Priceline to add my PC number and 15 mins later I got a nice reply that my number was added and the info that the stay would count. Is that new?
Apr 9, 2010, 12:11 pm
#10
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No--not new. You may luck out, but be aware that having your number added does not mean you'll get a qualifying stay/nights/points.
Apr 9, 2010, 12:27 pm
#11
Join Date: Nov 2008
Location: EDUU
Programs: Marriott Titanium Elite, HH Diamond, PC Plat Amb, BA EC Gold, Asiana Diamond, TK Elite
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Thanks