Originally Posted by
DFW25FLY
I have searched this topic quite a bit but haven't really come up with anything substantial. I am just curious as to if anyone on here has received a room upgrade for being Platinum when they book off an opaque site, such as Priceline. The reason I ask is I will be at the Crowne Plaza Hollywood Beach Resort in early April for four nights. I am hoping maybe I'll get lucky and a score a room upgrade due to my Platinum status, despite the fact I booked off PL. I kinda think the hotel won't be that full either as they just reduced their advance purchase rates from $236.00/nt to $154/nt. That is a pretty steep cut to try and fill some rooms.
Thanks so much.
There is nothing in the T&C's that ties your upgrade to booking a "qualifying rate". In addition, according to the T&C's, you will not receive a stay credit, stay points, or bonus points, but you will get points for any incidentals charged to your room.
Although you did not book a qualifying rate, as a PC Platinum you are entitled to a room upgrade, subject to availability at check-in. Upgrades are based on status. Which room type is at the discretion of the hotel.
Contact the hotel and ensure that your PC number is on file for the reservation.
mxm135
