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-   -   Fast Track Immigration - Trusted Traveller Program (https://www.flyertalk.com/forum/india/2164745-fast-track-immigration-trusted-traveller-program.html)

L_D_M Oct 18, 2025 10:04 pm


Originally Posted by B747-437B (Post 37373513)

There now seems to be a tab on the portal to "update" your registration so maybe that works?

I don't know what that is supposed to do. Did nothing when I clicked it, if I remember.

RP511 Nov 4, 2025 7:22 pm

I am stuck on the uploading docs section - no option to advance - anyone else have a similar issue?

Whizkid Nov 5, 2025 7:58 am

Used it on my way out in HYD - worked well. On my way back in DEL, had a system timeout Error. Tried twice and went back to the Bio metrics Regn Counter and they processed it manually with a Stamp on passport. Will try again in December.

bolboy Nov 13, 2025 5:29 pm

I Got similar email
 

Originally Posted by S.R (Post 37170097)
I just submitted my application and immediately received this email:

We appreciate your interest in Fast Track Immigration-Trusted Travelers Program.
We are glad to inform you that we have received your application no. applied against S.R.
Next, you need to get your biometrics enrolled. You may enrol your biometrics at any of the designated 31 International Airports during your next international journey or you may schedule an appointment at any FRRO office.


So do I get my biometrics done, and then they tell me if I'm approved/rejected? Or is the above basically an approval?
I thought first they would process/review my application, approve me, and then I
would need to go for biometrics.

Did you get any approval email before your biometrics??

bolboy Nov 13, 2025 5:30 pm

I also got the similar email, did you get any approval before your biometrics?
Thanks

Love456981 Nov 13, 2025 8:52 pm

Hey, im having the same issue. Did you get it resolved?

Love456981 Nov 13, 2025 8:53 pm

Hey im also having issues when trying to login to website where it fills the password with random string of characters. How do i fix this please?

bolboy Nov 13, 2025 8:55 pm


Originally Posted by S.R (Post 37170097)
I just submitted my application and immediately received this email:

We appreciate your interest in Fast Track Immigration-Trusted Travelers Program.
We are glad to inform you that we have received your application no. applied against S.R.
Next, you need to get your biometrics enrolled. You may enrol your biometrics at any of the designated 31 International Airports during your next international journey or you may schedule an appointment at any FRRO office.


So do I get my biometrics done, and then they tell me if I'm approved/rejected? Or is the above basically an approval?
I thought first they would process/review my application, approve me, and then I
would need to go for biometrics.

Hello SR, did you receive any approval email before the biometrics?

Love456981 Nov 13, 2025 8:55 pm


Originally Posted by kash80 (Post 37379809)
Anyone facing issues logging in? When I put it the password on the website and move to the captcha, the password gets replaced by some jumbled word and fails the login.

Hey im also having this issue and tried different browsers and cleared cache too. Were you able to login?

Savage25 Nov 29, 2025 8:22 am

How long does it take to get approved? I enrolled on 1 Nov and submitted my biometrics at DEL T3 on 7 Nov, but the status still shows a very helpful:
"PENDING For BIOMETRIC ENROLLMENT
If you have already completed your biometric enrollment, you may safely ignore the above instruction."

kash80 Nov 29, 2025 9:25 am


Originally Posted by Love456981 (Post 37426974)
Hey im also having this issue and tried different browsers and cleared cache too. Were you able to login?

It looks like the issue is with the password. The website doesn't like passwords that start with a number.

legionnaire Dec 1, 2025 4:34 pm


Originally Posted by S.R (Post 37369979)
Used it on arrival in HYD for the first time on Friday. Didn't work at first, but it seems I just wasn't pushing my passport down against the scanner hard enough. I asked the employee for help, and once he tried, it worked.

On another note, my family member completed his biometrics on Friday, but still hasn't received approval/rejection. When I gave my biometrics back in August, I got my approval within hours.

For the first time since I got TTP ~1.5 years ago , it actually worked for an exit from India (at BLR if that matters). Scanned (foreign) passport. Entered holding pen between two automated gates. Scanned finger. Second gate opened and I had cleared immigration. Obviously no passport exit stamp. <5 minutes start to finish. OCI holder.

Acid Dec 17, 2025 4:06 pm

Used TTP on arrival at BOM today. Only 3 machines right next to the business/first line. They've laid out a carpet too which makes a lot of business folks think the line is for them.

Then we had many people just randomly trying their luck to see id machine accepts their passport. Im sure they were not registered. 1 of the 3 machines were not working. My passport was finally read on 3rd try - you have to press really hard and have it completely flat for it to read properly.

B747-437B Dec 18, 2025 3:23 pm


Originally Posted by Acid (Post 37487363)
Then we had many people just randomly trying their luck to see id machine accepts their passport. Im sure they were not registered.

This seems to be a common problem in Mumbai - last time I came through there was an immigration staffer sending everyone away from the eGates saying that you have to be registered. I had to explain that i WAS actually registered before he let me to the machines.

Acid Dec 19, 2025 12:14 am


Originally Posted by B747-437B (Post 37489214)
This seems to be a common problem in Mumbai - last time I came through there was an immigration staffer sending everyone away from the eGates saying that you have to be registered. I had to explain that i WAS actually registered before he let me to the machines.

Interesting...what are other airports doing differently? I've not used it at any other airport. I feel BOM should have placed the machines left of the barrier near counters 1-5 where they process eVisas/crew/diplomats/Af-Pak nationals.
There was a family on my flights travelling J with small kids on e-visa and parents on OCI. They couldn't figure out which line to go and neither the staffer at Fasttrack lane could answer their question. Business or OCI or e-visa line? They were told kids have too use e-visa line but they were infants. BOM needs to improve this, specially during midnight- 3 am peak time.


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