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Delhi IGI [DEL] connection/departure experience reports

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Old Jan 6, 2022, 1:47 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: TheBagman
Terminal 3 at DEL handles all international flights as well as domestic flights of Air India, Vistara and Air Asia India.You can transit D-I, I-D, I-I and D-D.

I-I transfer desks are open as of August 2022.

Below are the details for transit within T3.

A. Domestic to international transit at T3:

If both your domestic and international flights are on a single ticket, your baggage will be checked through at the origin airport itself and you should get your onward boarding passes there as well.
At DEL there are 5 ways to get from arrivals to departures (one level up), listed here in order of least walking to most walking.


1. Domestic - intl transfer gate: After you deplane from your domestic flight (or get off the bus) and go down the escalator (or stay on the same level coming from a bus) there is a special facility for transit passengers in the hall with the copper hands on the wall (red gate in the image below). It leads directly to immigration counters and security check after which you can access departure gates, lounges etc. Service on this entry point are hit or miss, but will save you a lot of walking. There are AI and AF-KL agents roaming the queues and will fast track you if running late. However, this only works if you already have your boarding pass for your International flight, have checked your luggage through from your point of origin, and have less than 4 hours between your domestic and international flights. If you are on separate tickets, have more than 4 hours for your international flight, or the lines are too long try one of the other options below.


2. Transfer desk in the middle of the arrivals concourse: always crowded. Here you could theoretically drop your bags and take the lift up to the security or checkin desks. Its a night mare, never used it due to crowding.

3. The escalator & lift on the international end: collect your bags, turn LEFT when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a international onward ticket/BP or send you packing to the other ways. Once you go up you get into a glass walled holding pen with yet another CISF checkpoint that will only let you ínto the checkin area if your flight is in 4h or less.
4. Escalator & lift on the domestic end: collect your bags, turn right when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a domestic onward ticket/BP or send you packing to the other ways. Once you go up everything is cordoned off and you are shown out the terminal by the CISF guy sitting at the glass door to the checkin area you end up curbside and have to enter the terminal again.

5. Just walking out as if you want to go to Delhi: here you exit the terminal and pretend to be a regular pax arriving in Delhi. Once you exit there are walk escalators where you push your cart on and get transported to the departure level. Select one of the many gates where there are no major lines and enter the checkin area.

B. International to domestic transit at T3:

For Air India I-D flights where your domestic flight is from AI 010-399 or 900-999, you will follow the procedure for I-I transfers (see this for details). Otherwise follow the procedure given below.

For all other flights, you will go through immigration in Delhi. After immigration you have to collect your bags and go through customs. Then follow steps 3, 4 or 5 in the section above.

Security will generally not allow entry into the domestic terminal until T-4 (four hours before the departure of your flight).

Transit hotel: For overnight transit (int'l flight arriving at night and domestic connection departing following morning), the transit hotel within Terminal 3 (IHG Holiday Inn Express) is perfectly acceptable. And the views of the tarmac when having the included breakfast aren't bad. You need to have a domestic flight departing from T3 in order to use it. The T-4 restriction does not apply to use the transit hotel. But it goes for quite a premium in rates over what the other hotels in the area cost (if willing to exit the terminal building for overnight stays). To reach, turn right after Customs and look for the Holiday Inn Express help desk inside the terminal. Staff will escort you to the hotel and help with other formalities.

For other terminals:
T2 is a (long) walk from T3. Exit the terminal, turn left and follow the signs.
T1 is ~8km by road and takes about 15 minutes by taxi. There is also a shuttle bus outside the terminal which is free if you are a woman or have a boarding pass for an onward flight, and costs INR 25 otherwise. There are no airside connections.


C. International to International transfer

After landing look for the board saying "International Transfers" (DO NOT go through immigration).

1. If you are on a single ticket and already have boarding pass in hand with "DT" (Direct Transfer) printed on it, walk past the transfer desks and go through transit security. Then you can proceed to the departure lounges and gates. Note: if your boarding pass does not have "DT" printed on it, you need to talk to the transfer desk, otherwise the I-I security checkpoint will likely not let you through and send you back to the transfer desk.

2. If you have separate tickets or don't have your onward boarding pass in hand, you have to go to the transfer desk where the airline staff will check documents and issue your onward boarding pass. You cannot check-in online or get an e-Boarding Passes for international flights out of India. Check-in generally opens 4 hours before and closes 60-75 minutes before departure. Then go through transit security as in point 1.

3. There are no priority security lanes in transit security so it is advisable to keep adequate time (>2 hrs) between connecting flights even if you are in F or J.

4. If you have separate tickets, in addition it is advisable to hold an Indian visa or e-visa as you may be denied boarding at origin otherwise.

5. A transit hotel for overnight stays (up to 24 hours) is available after transit security.



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Delhi IGI [DEL] connection/departure experience reports

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Old Oct 17, 2022, 3:01 pm
  #646  
a7x
 
Join Date: Jun 2012
Posts: 18
Originally Posted by ajayr
Am arriving in DEL, flying LH from FRA and arriving at 0055 hrs. Have a domestic connection to BLR on AI at 0610 hrs. The LH leg is in F and the AI leg is in J, entire journey is in a single PNR. Which is the best lounge to take a shower during the transit? I also have Amex plat if it helps.
We did this recently YVR-FRA-DEL-HYD with a 6 hr layover in Delhi. Fortunately, our flight to DEL was late by 45 minutes. Then, Lufthansa lost our bags (forgot it in FRA) and hence, that took an hour. Eventually, we made it to PP lounge but it was crowded and we had no place.

So, we have a plat & we just went to Centurion which is tiny but empty. It was great to be there.
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Old Oct 18, 2022, 8:59 am
  #647  
 
Join Date: Dec 2004
Posts: 5,632
Originally Posted by PiperAtGatesofDawn
AI10-399 & all AI9xxx depart from the international terminal in DEL in which case immigration will be done in CCU. For all other flight nos for the DEL - CCU connection - immigration will be done in DEL.
The domestic-international flights have not operated since 2020.
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Old Oct 18, 2022, 9:00 am
  #648  
 
Join Date: Dec 2004
Posts: 5,632
Originally Posted by leonidas
My elderly in laws are traveling ORD-DEL-CCU on one AI PNR (3 hour layover). Do they have to pick up and recheck bags in Delhi? Can't keep track of changes in a post COVID world. AI's website says that recheck is still needed. https://www.airindia.in/Transit-Information.htm
Yes, you have to collect bags, pass Customs, then stand in a long line to recheck bags.
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Old Oct 18, 2022, 12:42 pm
  #649  
 
Join Date: Oct 2009
Posts: 105
Delhi International to domestic Long Layover

Hello
I am planning to fly an IAD-DEL-AMD on a single PNR. IAD-DEL is on AI, and DEL-AMD is also on AI with 9 hours Layover in DEL.
my question is,
1) can I check in as soon as I clear the custom, which will be at least 8 hours in advance for my connecting domestic flight?
2) once I checked in, can I exit the airport and check out of the city and come back closer to the departure time?

Thanks
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Old Oct 19, 2022, 12:37 am
  #650  
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You won't be allowed back into the terminal till about 4 hours before your domestic flight.

Once you are allowed back into the terminal, you cannot leave.

There is a left luggage facility at Terminal 3 called the 'Cloak Room'. A friend used it once a few years ago when he had a long layover. You have the option of storing your bags there if you want to go into the city for a few hours.
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Old Oct 19, 2022, 11:57 pm
  #651  
 
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I am arriving at DEL T3 International on an EK flight at 0855 and have a Vistara domestic flight at 1600 from T3 domestic

Both are separate tickets..

I have Amex platinum and Priority pass so I hope to use the centurion lounge in T3 domestic departures when I can

I was looking at options on arrivals and to see how early they let me into T3 departures these days..
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Old Oct 20, 2022, 10:04 am
  #652  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
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The rule of thumb is about 4 hours before departure. You'll have to slum it out in the PP arrivals lounge till about noon.
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Old Oct 23, 2022, 7:18 am
  #653  
 
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Any Meet and Greet services on offer for INT to DOM at DEL airport?
Seems Allways does not show DEL airport on their website.
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Old Oct 23, 2022, 10:12 pm
  #654  
 
Join Date: Oct 2022
Posts: 1
I’m hoping for a bit of reassurance regarding a possible transit visa requirement.

I have a single ticket with AirIndia from KTM -> DEL -> BKK. The layover is 2 hours.

I don’t currently know whether I will get boarding cards for both flights while still in KTM. I'm likely to have hand luggage only.

Do I need a transit visa? Given the wiki post I'm almost certain I don't, but a second opinion would be appreciated.
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Old Oct 24, 2022, 5:37 am
  #655  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
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No visa required for transit
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Old Oct 28, 2022, 8:43 pm
  #656  
 
Join Date: Jul 2006
Posts: 1,347
Hi - Have an US-DEL-BOM flight all booked on AI with a 1h10m connection in Delhi. Will have checked bags. And it seems like will have to clear customs in Del. I’m not sure if AI has agents waiting outside flights for those passengers on tight connections.

Does this seem like a connection that can be made or should I change the domestic departure to a later flight time?
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Old Oct 29, 2022, 12:54 am
  #657  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
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70 min is too less. Change it.
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Old Nov 2, 2022, 3:46 pm
  #658  
 
Join Date: Apr 2014
Posts: 318
Urgent advice

Had a major oversight on my part. Did not realize that my stamped 5 year multiple entry evisa from Canada that expires next year, is no longer valid in India (thought it was paused during omicron)

flying AC42 YYz - DEL, arrives 2130 rebooked my onward flight to KTM on AI following morning Nov 4 at 0700 so that AC would let me board plane today. Got luggage tagged to KTM, have boarding pass thru to KTM. Any tips on how to navigate overnight in DEL T3 without indian visa?


On my way home, instead of 2 day layover will rebook AI flight KTM to DEL >8 hrs prior to AC43 home on Nov 19. Will AI tag my bags thru to Canada in KTM? Are they likely to let me board without visa? Should I try and get AC to connect KTM -DEL ticket to rest of flight home somehow? I don't envision AI staff in KtM being as helpful as agents were in Vancouver.

Thanks for any help!

Now ive missed my Yyz connection due to fog.. will have to rebook AI flight from DEL and hope i get another accomidating agent. maybe this trip was not meant to be.

Last edited by tdiddy23; Nov 2, 2022 at 6:40 pm
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Old Nov 3, 2022, 2:47 am
  #659  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
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Originally Posted by tdiddy23
. Got luggage tagged to KTM, have boarding pass thru to KTM. Any tips on how to navigate overnight in DEL T3 without indian visa?
There is a rather large transfer desk beside the escalators that go down to immigration. Just line up there and ask the AI agent for your BP to be marked 'DT' and you can go to transfer security. They can also find and retag your bags if you miss the original flight. I doubt they will rebook you for free though (if you had a separate ticket for DEL-KTM).
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Old Nov 3, 2022, 4:14 pm
  #660  
 
Join Date: Apr 2014
Posts: 318
Originally Posted by oliver2002
There is a rather large transfer desk beside the escalators that go down to immigration. Just line up there and ask the AI agent for your BP to be marked 'DT' and you can go to transfer security. They can also find and retag your bags if you miss the original flight. I doubt they will rebook you for free though (if you had a separate ticket for DEL-KTM).
thanks a lot for the feedback! i will report back one way or the other

I am a bit concerned with process coming home, perhaps AI will be less lenient. Has anyone managed to board a flight KTM DeL --onwards international if not on same itinerary? Its same terminal and both star alliance, so seems like it is possible but Ai could certainly just say no i assume. Ai website seems to suggest I might be denied boarding. My wife may be able to get an eVisa on her US passport but I won't have that option with just Canadian passport.
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