Adding non-AI FF number to AI booking ?
#31
Join Date: Aug 2018
Location: LON
Programs: SK*D
Posts: 73
No bugs required. AI has gone back to allowing you to enter other airlines FFP details at the time of booking. I don't have an active booking with them so I can't check if they allow you to add it to an existing reservation. I suspect they would now (but with AI there's no telling!).
#32
Join Date: Dec 2014
Location: HEL
Programs: AY+Plat
Posts: 865
Does it work for existing bookings ? I went to my bookings and started editor mode but only AI can be seen on the drop down box. Help please
Last edited by lento; Sep 20, 2019 at 12:28 pm
#33
Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,238
This only works when you are booking directly on their website or app. And it still doesn't allow you to change your FFP number after booking. Changes can only be made at check-in. In fact, AI's website backend doesn't even accept SAS' FFP numbers for their highest tier (Diamond), which begin with "EBD", and they have to be manually added by the check in agent.
AFAIK, AI (and any other *A carrier, except your home carrier SAS), will NOT be able to identify separately if you are EBG or EBD. For *A carriers (other than your home carrier SAS, of course), all it matters is if you are *S (EBS, I presume) or if you are *G (EBG, EBD, Pandion, etc.), and in that, I have found that AI usually does a decent job. Of course, YMMV.
So, remember, DROP-DOWN LIST: Select ONLY your program SAS EB; 'BLANK' field: enter ONLY your FFN.
Of course, the above is just my experience with AI over the years. If anyone has had a different experience, please share. Also, I believe, during online check-in you can add / edit your FFP / FFN.
#34
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,345
This only works when you are booking directly on their website or app. And it still doesn't allow you to change your FFP number after booking. Changes can only be made at check-in. In fact, AI's website backend doesn't even accept SAS' FFP numbers for their highest tier (Diamond), which begin with "EBD", and they have to be manually added by the check in agent.
#35
Join Date: Aug 2018
Location: LON
Programs: SK*D
Posts: 73
Haha not at all true. I don't know about other programs, but SK FFP requires you to add the three-character prefix while booking, no matter what the airline is. I've booked tickets on airline websites as well as OTAs and regular travel agents and the prefix is 100% required, and the system will simply not accept a solely numeric FFP number.
#36
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,184
SAS EB numbers are a science to themselves Non SAS reservations usually work only with the number.
#37
Join Date: Dec 2014
Location: HEL
Programs: AY+Plat
Posts: 865
You have to change the option value from Air.AI to Air.YY in the code behind the dropdown (YY= two letter code of the airline FFP), the the system takes the FFP number. Of course it won't display it properly...
SAS EB numbers are a science to themselves Non SAS reservations usually work only with the number.
SAS EB numbers are a science to themselves Non SAS reservations usually work only with the number.
#38
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,601
I bought a ticket few days ago directly from AI website. The website did have a dropout menu option for adding my UA FFP#. However, the ticket confirmation which then came by email didn't show any FFP#.
It now doesn't show when I load the booking on AI website, but shows on the AI app (with my UA status).
It now doesn't show when I load the booking on AI website, but shows on the AI app (with my UA status).
I hate this so much.
Just to confirm for others, I read the whole thread and followed the advicea here. I could enter non-AI FFP dueing booking but it was not visible anywhere, so either it is the glitch or then it did not stick due to my name spelling issue.
#39
Join Date: Aug 2018
Location: LON
Programs: SK*D
Posts: 73
I am busted. AI seems to play the same isiot game as TK with spelling characters. I have a scandinavian letter in my name and now AI does not want to accept my FFP, so I am busted with star gold benefits. Okay this will be my first and last flight with them.
I hate this so much.
Just to confirm for others, I read the whole thread and followed the advicea here. I could enter non-AI FFP dueing booking but it was not visible anywhere, so either it is the glitch or then it did not stick due to my name spelling issue.
I hate this so much.
Just to confirm for others, I read the whole thread and followed the advicea here. I could enter non-AI FFP dueing booking but it was not visible anywhere, so either it is the glitch or then it did not stick due to my name spelling issue.
Nope, that's just a glitch on their system. Plus your *G benefits don't just disappear. You still have a *G card that you can show during check in to get *G benefits.