HDFC Diners Club Credit Card (ex Jet Airways cobrand)
Apr 14, 2019, 5:27 am
#346
Join Date: Mar 2015
Posts: 2
Does anyone else hold this card.
I just completed 2 billing cycles and here are my experiences so far.
The Good:
a) 15000 first swipe bonus miles + the bonus tier points got credited to the jet account with a few days of the 1st swipe.
b) Completed the 1.5L threshold and received the 15K bonus miles without waiting for the 90day period or the next billing cycle to complete.
The Bad:
a) Never received the Complimentary Base fare waived ticket & Discount voucher till date. Reached out to cx via email, they replied back saying the benefit request is under process and I will receive them shortly
b) Upon checking the statement, all the jetairways transactions don't show the accelerated rate of JPmiles (24/150). the miles are calculated in the 8/150 ratio. contacting the CX right now..
Any one else face these issues?
I just completed 2 billing cycles and here are my experiences so far.
The Good:
a) 15000 first swipe bonus miles + the bonus tier points got credited to the jet account with a few days of the 1st swipe.
b) Completed the 1.5L threshold and received the 15K bonus miles without waiting for the 90day period or the next billing cycle to complete.
The Bad:
a) Never received the Complimentary Base fare waived ticket & Discount voucher till date. Reached out to cx via email, they replied back saying the benefit request is under process and I will receive them shortly
b) Upon checking the statement, all the jetairways transactions don't show the accelerated rate of JPmiles (24/150). the miles are calculated in the 8/150 ratio. contacting the CX right now..
Any one else face these issues?
If you've bought Jet Airways ticket from anywhere other than their site or mobile app then you don't get 3 times the rewards.
May 5, 2019, 9:24 am
#348
Join Date: May 2018
Posts: 18
My card is up for renewal and I havent received any notification from HDFC. The renewal fee includes a Jet Airways base fare which will obviously not be given now, so does this mean the renewal cost will reduce? I actually have the same issue with ICICI Sapphiro and Jet Airways Amex as well as IndusInd Jet. If there wont be a base airfare ticket then shouldnt the renewal fee drop? Anyone has any idea?
May 5, 2019, 1:00 pm
#349
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,350
My card is up for renewal and I havent received any notification from HDFC. The renewal fee includes a Jet Airways base fare which will obviously not be given now, so does this mean the renewal cost will reduce? I actually have the same issue with ICICI Sapphiro and Jet Airways Amex as well as IndusInd Jet. If there wont be a base airfare ticket then shouldnt the renewal fee drop? Anyone has any idea?
May 5, 2019, 9:36 pm
#350
Join Date: Apr 2011
Location: Goa, India
Programs: Marriott Titanium, IHG Plat Ambassador, Hyatt Explorist, Qatar Gold, Vistara Gold
Posts: 1,294
My card is up for renewal and I havent received any notification from HDFC. The renewal fee includes a Jet Airways base fare which will obviously not be given now, so does this mean the renewal cost will reduce? I actually have the same issue with ICICI Sapphiro and Jet Airways Amex as well as IndusInd Jet. If there wont be a base airfare ticket then shouldnt the renewal fee drop? Anyone has any idea?
May 6, 2019, 1:11 am
#351
Join Date: May 2018
Posts: 18
May 6, 2019, 1:22 am
#352
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,350
Technically the JP programme isn't dead so they can continue BAU perhaps substituting the base fare waivers with a gift of very poor value.
Why someone would want to renew a 9W co-branded/related cards now is beyond me though. I would be ditching those cards.
May 6, 2019, 1:35 am
#353
Join Date: May 2018
Posts: 18
If the banks haven't decided what to do how will FTers have more information on this?
Technically the JP programme isn't dead so they can continue BAU perhaps substituting the base fare waivers with a gift of very poor value.
Why someone would want to renew a 9W co-branded/related cards now is beyond me though. I would be ditching those cards.
Technically the JP programme isn't dead so they can continue BAU perhaps substituting the base fare waivers with a gift of very poor value.
Why someone would want to renew a 9W co-branded/related cards now is beyond me though. I would be ditching those cards.
May 9, 2019, 9:21 am
#354
Join Date: Jan 2015
Location: around the bend
Posts: 400
In my latest Diners Black statement, they "adjusted" (i.e. debited) some 10k points. I called to ask what it was for, since there had been no refunds/returns in recent months, and they said they wrongly credited 15,000 points when I paid the annual fee last year, instead of 5000 as the regular renewal bonus. The rep said this had happened to lots of other customers as well, so wondering if anyone here has had 10k miles taken out of their account recently like this.
May 9, 2019, 2:24 pm
#355
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,350
Ouch that sucks. The 5k points is only if you pay the annual fees... correct? I need to go back and look at my statements for this kind of sneaky behaviour.
May 9, 2019, 9:29 pm
#356
Join Date: Jan 2015
Location: around the bend
Posts: 400
Yeah. Thing is, though I try to keep track of my points, the 30-day window for some transactions and 90-day one for others complicates things. But on occasion in the past I've felt that I have been credited more points than I did earn, so this deduction is probably justified.
May 10, 2019, 1:41 am
#357
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,350
How do you keep track of your points? Because the 9x gets credited at different times from different partners I've never been able to effectively manage this.
May 10, 2019, 8:49 am
#358
Join Date: Jan 2015
Location: around the bend
Posts: 400
I meant I keep track in a very broad sense, so I'll probably be able to spot large-ish discrepancies but not small ones.
May 11, 2019, 5:29 am
#359
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,582
At one point I tried and created an Excel sheet to calculate points using purchases upto 4 months back but the changes they do to 90 days policy are so many that I gave up. I really wish they had the transparency like chase where you can see exact points for each transaction online.