Please report your successful 9W/AI/UK redemptions here
Mar 21, 2013, 4:00 am
#811
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3 reminder emails sent with one cc'd to Customer services who replied to say I should take this up with JP.
Funny I thought they were there to look after any customer issues.
Mar 21, 2013, 4:27 am
#812
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Mar 21, 2013, 4:51 am
#813
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Just got a email after sending in a reminder (so they must be checking the incoming emails???)
What a bunch of plonkers though
Do they even check before hitting reply????? 
Not giving up. Reply sent.
What a bunch of plonkers though
This is with reference to your email dated March 18, 2013.
Allow us to mention that there are no partner flights operating for your route
Allow us to mention that there are no partner flights operating for your route
Not giving up. Reply sent.
Mar 21, 2013, 5:03 am
#814
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
I have to start checking out if AI's program is even viable domestically - I have no problems with their flights now...but they have started pulling out the biz seats on some aircraft, which sucks...
Mar 21, 2013, 5:20 am
#815
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Location: India
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that didn't seem right so i booked del - bom separately & paid 16800 miles & inr 2,200 in taxes & fees....so the whole thing now cost me about 111k miles & inr 19k....god knows what reason 9w has for trying to squeeze out an extra inr 13k for the del - bom route....
Mar 21, 2013, 5:21 am
#816
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See with all other programs this happens, I have even had other reps tell me that a airport does not exist but you are on the phone with them and can guide them. With JP its a pain stacking slow process of email.
Anyway deep breath taken and email reply sent. I ain't giving up so easily on this one.
Anyway deep breath taken and email reply sent. I ain't giving up so easily on this one.
Mar 21, 2013, 5:29 am
#817
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here is the interesting bit....the bom - ewr ticket set me back 94k miles & inr 17k in taxes & fees....but i also have to get to bom so i tried to get del-bom-ewr in one reservation & it quoted me 110800 miles & inr 32k in taxes & fees....
that didn't seem right so i booked del - bom separately & paid 16800 miles & inr 2,200 in taxes & fees....so the whole thing now cost me about 111k miles & inr 19k....god knows what reason 9w has for trying to squeeze out an extra inr 13k for the del - bom route....
that didn't seem right so i booked del - bom separately & paid 16800 miles & inr 2,200 in taxes & fees....so the whole thing now cost me about 111k miles & inr 19k....god knows what reason 9w has for trying to squeeze out an extra inr 13k for the del - bom route....
Have you flown them long haul recently? How are the loads? I was speaking with one of the biggest TA's (for traffic to India) and he says that they are doing really well now and basically charging what they want.
Mar 21, 2013, 5:31 am
#818
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Mr G is a clever business man though you got to admit it. His tactical master plan of putting idiots in charge of JP so that people give up trying to redeem their miles is working wonders. 
Mar 21, 2013, 5:32 am
#819
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See with all other programs this happens, I have even had other reps tell me that a airport does not exist but you are on the phone with them and can guide them. With JP its a pain stacking slow process of email.
Anyway deep breath taken and email reply sent. I ain't giving up so easily on this one.
Anyway deep breath taken and email reply sent. I ain't giving up so easily on this one.
after a few weeks i call them & they inform me they have already made the reservation....i asked them how i am supposed to know that if they don't get back to me....i don't get a response to that question that makes sense....
anyway, it turns out that they have only made one reservation & not the second one....i ask them what is happening with the second reservation & they say they have not received that request....i ask how that is possible since both requests were on the same form....again, i don't get a reply that makes any sense....
finally, i ask them to go ahead with the second reservation as well....another couple of week go by & then last week on friday i get a call saying that both my reservations are done but they have made the second reservation in economy when i asked for business....they are also charging me $65 is taxes & fees when united is selling that flight in economy for about $100....i tell them i want the reservation in business but it has now almost been a week & i have not heard back from them....
i'm not giving up either but i think they try to push you over the edge on purpose....
Mar 21, 2013, 5:35 am
#820
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its a painful process....i sent in a partner redemption request over a month ago that still hasn't been resolved....i asked for 2 flights & didn't hear back from them for a while....
after a few weeks i call them & they inform me they have already made the reservation....i asked them how i am supposed to know that if they don't get back to me....i don't get a response to that question that makes sense....
anyway, it turns out that they have only made one reservation & not the second one....i ask them what is happening with the second reservation & they say they have not received that request....i ask how that is possible since both requests were on the same form....again, i don't get a reply that makes any sense....
finally, i ask them to go ahead with the second reservation as well....another couple of week go by & then last week on friday i get a call saying that both my reservations are done but they have made the second reservation in economy when i asked for business....they are also charging me $65 is taxes & fees when united is selling that flight in economy for about $100....i tell them i want the reservation in business but it has now almost been a week & i have not heard back from them....
i'm not giving up either but i think they try to push you over the edge on purpose....
after a few weeks i call them & they inform me they have already made the reservation....i asked them how i am supposed to know that if they don't get back to me....i don't get a response to that question that makes sense....
anyway, it turns out that they have only made one reservation & not the second one....i ask them what is happening with the second reservation & they say they have not received that request....i ask how that is possible since both requests were on the same form....again, i don't get a reply that makes any sense....
finally, i ask them to go ahead with the second reservation as well....another couple of week go by & then last week on friday i get a call saying that both my reservations are done but they have made the second reservation in economy when i asked for business....they are also charging me $65 is taxes & fees when united is selling that flight in economy for about $100....i tell them i want the reservation in business but it has now almost been a week & i have not heard back from them....
i'm not giving up either but i think they try to push you over the edge on purpose....
Mar 21, 2013, 11:19 am
#821
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Yep.
(The dimwit didn't realize he could have flown on LH in F for that kind of money!
- actually *less* at times.)However, there are a few reasonable characters, but they are few and hard to come by...
Mar 21, 2013, 11:27 am
#822
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Join Date: Apr 2009
Location: India
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the last time i flew them long haul was about 6 months ago in september-october....if i remember correctly first only had 2 passengers (including me) on del-lhr & premire was about 80% full on bru-del....
Mar 21, 2013, 12:10 pm
#823
Join Date: Dec 2010
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Posts: 2,215
They are almost always full. No idea why, but even this mutual fund guy sitting to me on a Jet flight recently said that he paid 3.5L to get to EWR and back in Premiere!
(The dimwit didn't realize he could have flown on LH in F for that kind of money! - actually *less* at times.)
(The dimwit didn't realize he could have flown on LH in F for that kind of money!
- actually *less* at times.)
Mar 21, 2013, 12:20 pm
#824
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Mar 21, 2013, 1:44 pm
#825
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