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Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

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Old Jan 3, 19, 8:15 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: jbfield
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  • Login problems: If you have trouble logging into the Iberia website, type in your number and password by hand instead of using autocomplete. For some people this fixes login issues.
  • Partner awards: Many flights on partners will not be available as one-way. You must redeem AA flights as a round trip for example
  • Cancellations: Iberia awards on AA cannot be cancelled.
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.

Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.

Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
Data Points:
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A /
POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A /
POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
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Old Sep 25, 18, 4:55 pm
  #2596  
 
Join Date: Mar 2017
Programs: Hhonors Diamond, IHG Platinum, BA Silver
Posts: 223
Originally Posted by rrgg View Post
Maybe they won't have an expiry of December 2018 if sitting in the BA account. However, I thought BA and IB avios will be combined at the end of the year. So your positive BA balance will be added to the negative IB one.
Raffles won't let that happen!
Wanderlust888 is offline  
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Old Sep 26, 18, 7:49 am
  #2597  
 
Join Date: Jul 2018
Location: Brazil
Programs: Everything I know I register myself in
Posts: 28
Originally Posted by rrgg View Post
Maybe they won't have an expiry of December 2018 if sitting in the BA account. However, I thought BA and IB avios will be combined at the end of the year. So your positive BA balance will be added to the negative IB one.
Well, if we do not get banned, let's just wait for 36 months than we are good to go again
Dfralmeida is offline  
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Old Sep 26, 18, 12:14 pm
  #2598  
 
Join Date: Mar 2017
Programs: Hhonors Diamond, IHG Platinum, BA Silver
Posts: 223
Originally Posted by Dfralmeida View Post
Well, if we do not get banned, let's just wait for 36 months than we are good to go again
This offer was so good that next time I'll be signing up my most of my family and friends (not fraudulently either, it will be them doing the travelling)
Wanderlust888 is offline  
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Old Sep 26, 18, 5:27 pm
  #2599  
 
Join Date: Mar 2006
Location: PEK
Programs: BAEC, AA Exec Plat
Posts: 93
Originally Posted by leroy11 View Post
Hello all
i plan to redeem my bonus miles from IB Plus on BA for a one way award. Does anyone know if one can make date changes after 1st December? I understand that routing changes that would necessitate cancelling the award and starting again would be a no go. Thanks
+1 for this question!
Has anyone asked / got any information from Iberia on this issue?
justin1123 is offline  
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Old Sep 26, 18, 7:02 pm
  #2600  
 
Join Date: Jul 2018
Location: Brazil
Programs: Everything I know I register myself in
Posts: 28
I think that they will never ever answer that. They don't want to.
Dfralmeida is offline  
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Old Sep 27, 18, 1:42 am
  #2601  
 
Join Date: Aug 2015
Location: Europe
Programs: Marriott Titanium Elite, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 1,356
The offisielt answer is thai no changes are allowed after Dec 1.
Whether they actually have the IT in place for that, no one knows.
ChocolateFactory is offline  
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Old Sep 28, 18, 3:22 pm
  #2602  
 
Join Date: Dec 2007
Programs: Just a lowly Blue ;(
Posts: 1,772
I can't see how they can remove avios from your BA account, especially if you have spent avios in your BA account. How can iberia, ba or avios tell which avios you have spent? were these avios that you earnt from iberia, credit card, tesco, flying etc etc etc.
mdj1 is offline  
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Old Sep 28, 18, 5:50 pm
  #2603  
 
Join Date: Dec 2004
Posts: 6,827
Isnít that irrelevant? They mark your IB account as -90k since you didnít book anything in your IB account. Next day they combine your BA and IB accounts.
rrgg is offline  
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Old Sep 30, 18, 2:55 am
  #2604  
 
Join Date: Dec 2009
Location: Canada
Posts: 131
Does anyone know if we will get miles for the 10 or so tickets we booked on Iberia to get the 90000 bonus? I am not planning to fly any of the 10 flights, just wondering if we will get more Iberia Avios for purchasing the tickets? Whats the rule for receiving the miles?
samhoq is offline  
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Old Sep 30, 18, 3:21 am
  #2605  
 
Join Date: Aug 2015
Location: Europe
Programs: Marriott Titanium Elite, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 1,356
You only earn miles for flights you take.
ChocolateFactory is offline  
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Old Sep 30, 18, 12:22 pm
  #2606  
 
Join Date: Jul 2018
Posts: 6
Just a note for all of the posters mentioning the balances merging. They can't merge the balance if their isn't an account to merge.

GDPR. Nudge nudge.
Tentative is offline  
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Old Oct 2, 18, 11:34 pm
  #2607  
 
Join Date: Jun 2015
Location: PDX
Programs: Hilton Diamond, BonVoy Diamond, AL
Posts: 8
Originally Posted by sheppy26 View Post
Hi everyone,

My partner still hasn't heard anything from Iberia except the standard "sorry for the inconvenience" emails in response to their requests and are now trying again. Would anyone be so kind as to give me an idea of the sort of wording that you used in the emails to the execs that seemed to get a satisfactory response? I have started to draft something, saying we booked in June, followed the rules, expected the avios in July, have chased twice and that I feel this is an unacceptable situation to not hear anything back. I have also said that if I don't get a satisfactory response in the next 72 hours, then I will refer it to the authorities and advertising standards people.

What do you think? Too strong? Not strong enough? I have thought about also including the likes of Willie Walsh and other IAG execs on the email so they can see what is happening at Iberia. What do you guys think?
I still canít get a response at all either. I tried being patient and not bugging them, then I tried copying in the execs, then I tried saying I would make a report if they didnít at least respond to me. Nothing. Please post if you figure out something that works-Iím at a loss of what to do next. Good luck!!
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Old Oct 4, 18, 11:45 am
  #2608  
 
Join Date: Jul 2017
Location: Chicago, IL
Programs: UA, SPG, Marriott
Posts: 26
Originally Posted by sciflygrrl View Post

I still canít get a response at all either. I tried being patient and not bugging them, then I tried copying in the execs, then I tried saying I would make a report if they didnít at least respond to me. Nothing. Please post if you figure out something that works-Iím at a loss of what to do next. Good luck!!
I had the same problem until I actually filed with the DOT and let Iberia know I did. Two weeks later they quoted the DOT complaint and posted the miles.
jamieraedouglass is offline  
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Old Oct 5, 18, 7:26 am
  #2609  
 
Join Date: Aug 2015
Location: Happily back in Lancashire :D
Programs: BA GGL, Hertz PC, Hilton Diamond
Posts: 557
A quick update as I now have the full 90000 Avios (previously only credited 81000).

I raised a ticket for the missing 9000 some weeks ago, got an acknowledgement then silence.

On Wednesday, I messaged the Twitter team, was asked for my ticket numbers (again !) and last night 9000 Avios appeared along with an apologetic email.

So I am very pleased with the Iberia Twitter team and feel like I have now got excellent value out of this promotion...
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Old Oct 5, 18, 8:52 am
  #2610  
 
Join Date: Mar 2009
Location: SFO / HGH
Programs: UA 1K, AS MVPG 75K, Marriott Gold, Hertz PC
Posts: 1,443
Originally Posted by Tentative View Post
Just a note for all of the posters mentioning the balances merging. They can't merge the balance if their isn't an account to merge.

GDPR. Nudge nudge.
Looked into that route, but for those of us that have our IB flights booked post-Dec, I doubt Iberia would be willing to purge any accounts since they are needed for valid business purposes (aka the flights booked under them)
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