HR St. Louis at The Arch (formerly Waterfront) REVIEW - MASTER THREAD
Jan 15, 2024, 11:40 am
#151
Join Date: Jan 2021
Posts: 45
STL can be tricky for visitors because a lot of the action/things to see is outside of downtown area. Sorry to hear you had a bad time, but I'd say it's definitely worth another shot if you mostly stayed DT your last visit.
Jan 15, 2024, 11:44 am
#152
Join Date: Jan 2021
Posts: 45
Agreed. Last Hotel I don’t think even made it a full year with Hyatt. STL is one of the few cities out there where the quality of other properties outweighs the globalist benefits. Marriott, Hilton, and even IHG and Accor have taken advantage of the many historic refurbs going around and capitalized on that. Hyatt meanwhile seems content with a crumbling convention hotel with paper thin walls, no housekeeping to speak of, pests in the buffet, and a shuttered but very visible lounge.
There’s so much lost potential here.
There’s so much lost potential here.
And you're right, really odd that Hyatt is content with a subpar portfolio, especially given STL's proximity to Chicago, where Hyatt dominates. You'd think they'd at least want a "crown jewel" in STL and with some of the recent hotel's that have opened recently, strange that Hyatt hasn't been a part of the action. You'd think we'd have more than 1 dated HR and 1 Hyatt Place way out in Chesterfield.
Jan 15, 2024, 11:45 am
#153
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,193
Mind sharing where you stayed? There's been a few really nice hotels that have opened in just the past few years.
STL can be tricky for visitors because a lot of the action/things to see is outside of downtown area. Sorry to hear you had a bad time, but I'd say it's definitely worth another shot if you mostly stayed DT your last visit.
STL can be tricky for visitors because a lot of the action/things to see is outside of downtown area. Sorry to hear you had a bad time, but I'd say it's definitely worth another shot if you mostly stayed DT your last visit.
Westin St Louis was better because they didn't throw away my belongings.
I was also accosted by a homeless man because he thought I was homosexual.
Regardless, I didn't feel safe and based on the reviews in this thread, am not too sad that this is a HR that I will end up missing.
Jan 15, 2024, 11:49 am
#154
Join Date: Jan 2021
Posts: 45
Hotel Saint Louis, Autograph Collection - where Housekeeping came into my room and threw away my belongings because they thought I should have checked out
Westin St Louis was better because they didn't throw away my belongings.
I was also accosted by a homeless man because he thought I was homosexual.
Regardless, I didn't feel safe and based on the reviews in this thread, am not too sad that this is a HR that I will end up missing.
Westin St Louis was better because they didn't throw away my belongings.
I was also accosted by a homeless man because he thought I was homosexual.
Regardless, I didn't feel safe and based on the reviews in this thread, am not too sad that this is a HR that I will end up missing.
Jan 16, 2024, 3:23 pm
#155
Join Date: Apr 2022
Posts: 50
Hotel Saint Louis, Autograph Collection - where Housekeeping came into my room and threw away my belongings because they thought I should have checked out
Westin St Louis was better because they didn't throw away my belongings.
I was also accosted by a homeless man because he thought I was homosexual.
Regardless, I didn't feel safe and based on the reviews in this thread, am not too sad that this is a HR that I will end up missing.
Westin St Louis was better because they didn't throw away my belongings.
I was also accosted by a homeless man because he thought I was homosexual.
Regardless, I didn't feel safe and based on the reviews in this thread, am not too sad that this is a HR that I will end up missing.
That said, Downtown is dead for me these days and I’ll typically stay at the Ritz or Le Méridien in Clayton. The new Residence Inn there also looks quite nice, but I hate the notion of paying the same price and getting only half points for the stay.
Jan 16, 2024, 3:48 pm
#156
Join Date: Jan 2021
Posts: 45
I’ve stayed at Hotel Saint Louis multiple times and generally enjoyed it, though the last few times, service has been decidedly mixed. The restaurant especially has gone downhill, though the rooms and especially the bathrooms are quite nice.
That said, Downtown is dead for me these days and I’ll typically stay at the Ritz or Le Méridien in Clayton. The new Residence Inn there also looks quite nice, but I hate the notion of paying the same price and getting only half points for the stay.
That said, Downtown is dead for me these days and I’ll typically stay at the Ritz or Le Méridien in Clayton. The new Residence Inn there also looks quite nice, but I hate the notion of paying the same price and getting only half points for the stay.
Jan 16, 2024, 3:50 pm
#157
Join Date: Apr 2022
Posts: 50
I'd definitely add the new 21c hotel to the mix. I haven't stayed in any of the rooms, but the renovation to what was formally a YMCA is remarkable. The restaurant is great and a lot to see in do at the hotel. Gym area give off serious Wes Anderson vibes, if you're into that.
Mar 12, 2024, 11:16 pm
#159
Join Date: Jun 2013
Posts: 2,363
Wow...what a first night . First off the positive, the location can't be beat in terms of the arch and proximity to the baseball stadium entertainment complex.
Here's where things start to fall apart. We get back from taking a walk around the arch and my son slips in the lobby in full view of the fda and multiple staff. There's what smells like vodka all over the marble floor and shards of glass. The glass cuts my son and is embedded in his leg. I complain to the FDA,.she calls the security team and they review the video tape and they tell me it was just an unlucky accident. That another guest.had dropped a glass.of alcohol literally 30 seconds before my son slipped on the vodka and glass. They offered to comp me a night but I was already paying with points and I was just livid that my 12 year old has to get cut up like that.
Then I pick up my girls from their concert and I pull up to the hotel and there.is.no.valet at the entrance. Typically if this happens I just leave my keys with the FDA so they can give them to the valet when they get back. Not this time. The FDA said I had to bring my keys downstairs to the valet office, mind you this is AFTER I had already had a valet ticket, I was just trying to re-park it.
I don't know what to do but grin and bear the horrible service....
Here's where things start to fall apart. We get back from taking a walk around the arch and my son slips in the lobby in full view of the fda and multiple staff. There's what smells like vodka all over the marble floor and shards of glass. The glass cuts my son and is embedded in his leg. I complain to the FDA,.she calls the security team and they review the video tape and they tell me it was just an unlucky accident. That another guest.had dropped a glass.of alcohol literally 30 seconds before my son slipped on the vodka and glass. They offered to comp me a night but I was already paying with points and I was just livid that my 12 year old has to get cut up like that.
Then I pick up my girls from their concert and I pull up to the hotel and there.is.no.valet at the entrance. Typically if this happens I just leave my keys with the FDA so they can give them to the valet when they get back. Not this time. The FDA said I had to bring my keys downstairs to the valet office, mind you this is AFTER I had already had a valet ticket, I was just trying to re-park it.
I don't know what to do but grin and bear the horrible service....
Last edited by ZBigFam; Mar 13, 2024 at 5:32 am
Apr 1, 2024, 5:26 pm
#161
Join Date: Apr 2022
Posts: 50
yes and no. Yes in the sense that the club is still there, and, if you get a room with a higher floor view of the inner courtyard, you can see inside the windows of the former club. All the furniture is still there and it’s quite a large space. That said…it’s been shuttered for years now and I doubt it’ll ever reopen. Wasted space, really.