Hyatt Regency Sonoma Wine (Vineyard Creek) , Santa Rosa, CA - REVIEW - MASTER THREAD
Jul 27, 2015, 3:28 am
#91
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
I would call the hotel directly and speak with the manager. As far as I know, the restaurant is not a separate operation and ownership from the hotel. Management at this hotel is very hands on so I'm sure they will either resolve the problem or give you an adequate explanation.
Thanks.... I agree they are hands on, but after submitting the request twice online, I've surrendered in defeat! Also, I think it's been more than a year, which AFAIK is a deadline.
IMHO, restaurant eligibility should be listed in property descriptions.
Jul 27, 2015, 11:59 am
#93
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
It explicitly mentioned that tax and tip were included.
Jul 29, 2015, 7:27 pm
#94
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
Have to say, after two stays here, I'm not sure I'll return. The rooms are tired, the hallways are particularly claustrophobic, and all the shenanigans (blocking award nights, minimum stays, breakfast issues) leave me with a bad taste in my mouth.
Jul 29, 2015, 7:34 pm
#95
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Join Date: Apr 2013
Location: PHX
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Don't know if the negative changes are new management/ownership or just an attempt to exploit the explosion of tourism in Sonoma. Regardless, it's a shame. This was a decent property at $125 or $150/night. No way does it warrant the premiums it now charges.
Jul 31, 2015, 1:36 pm
#96
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
This stuff is relatively new. As recently as two or three years ago, I had no difficulty getting award nights and/or one-night weekend stays during peak summer season.
Don't know if the negative changes are new management/ownership or just an attempt to exploit the explosion of tourism in Sonoma. Regardless, it's a shame. This was a decent property at $125 or $150/night. No way does it warrant the premiums it now charges.
Don't know if the negative changes are new management/ownership or just an attempt to exploit the explosion of tourism in Sonoma. Regardless, it's a shame. This was a decent property at $125 or $150/night. No way does it warrant the premiums it now charges.
Jul 31, 2015, 9:21 pm
#97
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You will not find a $143 room any Saturday night between Memorial day and Labor day. More like $350 if they'll even let you book a Saturday without a two night minimum. Which is doubtful.
Aug 3, 2015, 11:31 am
#98
Join Date: Jan 2010
Location: NAPA
Programs: MARRIOTT LIFETIME TITANIUM ELITE, HYATT LIFETIME GLOBALIST, UAL SILVER, AA EXECUTIVE PLATINUM
Posts: 476
This was a first for me. 6 or 7 items as compared to 20+ on the regular menu.
Aug 3, 2015, 12:06 pm
#99
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Aug 3, 2015, 12:34 pm
#100
Join Date: Jan 2010
Location: NAPA
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Posts: 476
Aug 3, 2015, 1:56 pm
#101
Join Date: Jun 2006
Location: BOS
Programs: Hyatt Diamond, Mosaic
Posts: 1,050
Agree on the rooms - we won't be returning. The room also smelt stale/musty. Andaz Napa is a far better deal, though of course it's in Napa, not Sonoma.
Aug 3, 2015, 3:19 pm
#102
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,747
There's truth in what you say. It's possible we will give it another try. It's close to the Sonoma Airport where we fly the AS flight from San Diego. It's ideal if we are targeting restaurants in Healdsburg. But it is not an aspirational property.
Aug 3, 2015, 9:58 pm
#103
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How do local laws dictate points earning on booze? Curious about this one.
This property is ok, not truly a full Hyatt if you ask me but basically the only Hyatt option in the Sonoma area.
This property is ok, not truly a full Hyatt if you ask me but basically the only Hyatt option in the Sonoma area.
Aug 4, 2015, 12:01 am
#104
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
There was always free parking available whenever I stayed there, that's a positive. But I was not at all overwhelmed by the suite I got each time. Reasonable size, not huge. Dated furnishings, not very luxurious. It's OK, at a reasonable price I would go back, but I have no pressing need to stay there.
Aug 10, 2015, 9:17 am
#105
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It might be on the state rather than local level, but some places prohibit certain types of promos involving alcohol such as BOGO and various other types of special offers including getting stuff free when you consume or purchase alcohol.