Park Hyatt Washington D.C. REVIEW - MASTER THREAD
#107
Join Date: May 2003
Posts: 6,359
The benefit is that you get free full breakfast for everybody in the Diamond member's personal room. That doesn't mean you get free breaky for people in Room #2 & #3. You could always try to play the game and book 4 people in one room to get 4 free breakys (although they very well might be able to charge for a 3rd & 4th adult in that room). Or you could hope they extend the free breaky to all 3 of your rooms, but they certainly are not obligated to do that per the T&Cs.
#108
Join Date: Jun 2008
Location: CT, USA
Programs: Delta Silver, United 2P, SQ, SPG Plat, PC Plat AMB, Hyatt Dia, Hilton Gold, Accor Plat
Posts: 371
Breakfast charges / morning coffee service charges all wiped upon check-out. Great property and we will return. Did not get a chance to try Hook but have lodged it for future reference, thanks.
#109
Join Date: Oct 2003
Posts: 2,092
The benefit is that you get free full breakfast for everybody in the Diamond member's personal room. That doesn't mean you get free breaky for people in Room #2 & #3. You could always try to play the game and book 4 people in one room to get 4 free breakys (although they very well might be able to charge for a 3rd & 4th adult in that room). Or you could hope they extend the free breaky to all 3 of your rooms, but they certainly are not obligated to do that per the T&Cs.
I also had them take $20 pp off the breakfast charge, rather than comping the whole thing (which is what they had done in the past). I was on FHR, though; I'm not a diamond.
#110
Join Date: Dec 2009
Programs: UA1K 0.71+Lifetime ,DL,Hyatt Diamond,SPG,HH
Posts: 114
This was my first Park Hyatt last year at this same time and I must say it was fantastic. We were upgraded to a corner suite which was beautiful with a great view. The breakfast was top notch as was a lunch in the same restaurant. Staff were all fantastic.
#111
Join Date: May 2004
Location: Northwest NJ
Programs: Starwood Platinum,Marriott Platinum, United Silver
Posts: 2,313
Possibly my favorite hotel in the States!
This was our fifth visit there. Our son and his family moved to DC when he became a professor at GW and lived nearby. Once he moved into a home further north, we stopped staying there but with free nights to use from the NBT program, we scheduled three nights there. We also paid for one night for my son and his wife figuring we would take the two young grandchildren and let them have a special night to themselves. Paid for the night and used one of my remaining suite upgrades for them.
When we checked in, our favorite doorman, Mustafa, was not there but we went to the front desk. As we were checking in, he came over and gave us an incredible welcome. We were blown away. Even more remarkably, on a free NBT night, they upgraded us to the same corner suites we had always used points to upgrade to in the past. This was TOTALLY unexpected.
Got a call two days before we went there as the hotel was confused when they saw both a three day and a one day reservation in my name. I explained the situation and happened to mention that it was my daugher-in-laws birthday. You guessed the rest - they had a bottle of wine and servings of apple pie for them at check-in.
Add the free breakfasts, the beautiful hotel and the warmth of the solicitous staff and I simply could not imagine a better experience anywhere. Not sure there is one area where they could have done better.
Oh yeah - last night when we got back to the hotel, I asked about what time to leave and get a taxi to be able to catch a 12 Noon train from Union Station. She checked and said that they would be happy to take me there in the courtesy car! What impressed me the most is that when this offer was made, she did not know who I was, what room I was in, and that I was a Diamond Elite. This is simply how this hotel treats its guests. That blew me away more than anything.
This was our fifth visit there. Our son and his family moved to DC when he became a professor at GW and lived nearby. Once he moved into a home further north, we stopped staying there but with free nights to use from the NBT program, we scheduled three nights there. We also paid for one night for my son and his wife figuring we would take the two young grandchildren and let them have a special night to themselves. Paid for the night and used one of my remaining suite upgrades for them.
When we checked in, our favorite doorman, Mustafa, was not there but we went to the front desk. As we were checking in, he came over and gave us an incredible welcome. We were blown away. Even more remarkably, on a free NBT night, they upgraded us to the same corner suites we had always used points to upgrade to in the past. This was TOTALLY unexpected.
Got a call two days before we went there as the hotel was confused when they saw both a three day and a one day reservation in my name. I explained the situation and happened to mention that it was my daugher-in-laws birthday. You guessed the rest - they had a bottle of wine and servings of apple pie for them at check-in.
Add the free breakfasts, the beautiful hotel and the warmth of the solicitous staff and I simply could not imagine a better experience anywhere. Not sure there is one area where they could have done better.
Oh yeah - last night when we got back to the hotel, I asked about what time to leave and get a taxi to be able to catch a 12 Noon train from Union Station. She checked and said that they would be happy to take me there in the courtesy car! What impressed me the most is that when this offer was made, she did not know who I was, what room I was in, and that I was a Diamond Elite. This is simply how this hotel treats its guests. That blew me away more than anything.
#112
Join Date: Jun 2008
Location: CT, USA
Programs: Delta Silver, United 2P, SQ, SPG Plat, PC Plat AMB, Hyatt Dia, Hilton Gold, Accor Plat
Posts: 371
Possibly my favorite hotel in the States!
When we checked in, our favorite doorman, Mustafa, was not there but we went to the front desk. As we were checking in, he came over and gave us an incredible welcome. We were blown away. Even more remarkably, on a free NBT night, they upgraded us to the same corner suites we had always used points to upgrade to in the past. This was TOTALLY unexpected.
Oh yeah - last night when we got back to the hotel, I asked about what time to leave and get a taxi to be able to catch a 12 Noon train from Union Station. She checked and said that they would be happy to take me there in the courtesy car! What impressed me the most is that when this offer was made, she did not know who I was, what room I was in, and that I was a Diamond Elite. This is simply how this hotel treats its guests. That blew me away more than anything.
When we checked in, our favorite doorman, Mustafa, was not there but we went to the front desk. As we were checking in, he came over and gave us an incredible welcome. We were blown away. Even more remarkably, on a free NBT night, they upgraded us to the same corner suites we had always used points to upgrade to in the past. This was TOTALLY unexpected.
Oh yeah - last night when we got back to the hotel, I asked about what time to leave and get a taxi to be able to catch a 12 Noon train from Union Station. She checked and said that they would be happy to take me there in the courtesy car! What impressed me the most is that when this offer was made, she did not know who I was, what room I was in, and that I was a Diamond Elite. This is simply how this hotel treats its guests. That blew me away more than anything.
#113
Join Date: Oct 2003
Posts: 2,092
Possibly my favorite hotel in the States!
This was our fifth visit there. Our son and his family moved to DC when he became a professor at GW and lived nearby. Once he moved into a home further north, we stopped staying there but with free nights to use from the NBT program, we scheduled three nights there. We also paid for one night for my son and his wife figuring we would take the two young grandchildren and let them have a special night to themselves. Paid for the night and used one of my remaining suite upgrades for them.
When we checked in, our favorite doorman, Mustafa, was not there but we went to the front desk. As we were checking in, he came over and gave us an incredible welcome. We were blown away. Even more remarkably, on a free NBT night, they upgraded us to the same corner suites we had always used points to upgrade to in the past. This was TOTALLY unexpected.
Got a call two days before we went there as the hotel was confused when they saw both a three day and a one day reservation in my name. I explained the situation and happened to mention that it was my daugher-in-laws birthday. You guessed the rest - they had a bottle of wine and servings of apple pie for them at check-in.
Add the free breakfasts, the beautiful hotel and the warmth of the solicitous staff and I simply could not imagine a better experience anywhere. Not sure there is one area where they could have done better.
Oh yeah - last night when we got back to the hotel, I asked about what time to leave and get a taxi to be able to catch a 12 Noon train from Union Station. She checked and said that they would be happy to take me there in the courtesy car! What impressed me the most is that when this offer was made, she did not know who I was, what room I was in, and that I was a Diamond Elite. This is simply how this hotel treats its guests. That blew me away more than anything.
This was our fifth visit there. Our son and his family moved to DC when he became a professor at GW and lived nearby. Once he moved into a home further north, we stopped staying there but with free nights to use from the NBT program, we scheduled three nights there. We also paid for one night for my son and his wife figuring we would take the two young grandchildren and let them have a special night to themselves. Paid for the night and used one of my remaining suite upgrades for them.
When we checked in, our favorite doorman, Mustafa, was not there but we went to the front desk. As we were checking in, he came over and gave us an incredible welcome. We were blown away. Even more remarkably, on a free NBT night, they upgraded us to the same corner suites we had always used points to upgrade to in the past. This was TOTALLY unexpected.
Got a call two days before we went there as the hotel was confused when they saw both a three day and a one day reservation in my name. I explained the situation and happened to mention that it was my daugher-in-laws birthday. You guessed the rest - they had a bottle of wine and servings of apple pie for them at check-in.
Add the free breakfasts, the beautiful hotel and the warmth of the solicitous staff and I simply could not imagine a better experience anywhere. Not sure there is one area where they could have done better.
Oh yeah - last night when we got back to the hotel, I asked about what time to leave and get a taxi to be able to catch a 12 Noon train from Union Station. She checked and said that they would be happy to take me there in the courtesy car! What impressed me the most is that when this offer was made, she did not know who I was, what room I was in, and that I was a Diamond Elite. This is simply how this hotel treats its guests. That blew me away more than anything.
For anyone curious about the courtesy car, it is only available weekday mornings. So don't make plans on using it except for those times.
#114
Join Date: Mar 2001
Location: Philly, Madrid
Programs: Alaska MVP Gold
Posts: 2,591
Question on bed types...
I have one remaining FFN to burn and so am going to take mom to DC at the end of March. Both king and twin room is available, but I am wondering if:
1) the twin beds are really twins or are they full-size beds?
2) if I book a twin will it decrease my shot at a suite upgrade? (I assume they have more king suites)
I'd rather have a suite and ask for a rollaway bed than be stuck with a tiny room with 2 tiny beds, so any recommendations on which to book?
1) the twin beds are really twins or are they full-size beds?
2) if I book a twin will it decrease my shot at a suite upgrade? (I assume they have more king suites)
I'd rather have a suite and ask for a rollaway bed than be stuck with a tiny room with 2 tiny beds, so any recommendations on which to book?
Last edited by srodr; Feb 20, 2010 at 11:36 pm
#115
Join Date: Oct 2003
Posts: 2,092
I have one remaining FFN to burn and so am going to take mom to DC at the end of March. Both king and twin room is available, but I am wondering if:
1) the twin beds are really twins or are they full-size beds?
2) if I book a twin will it decrease my shot at a suite upgrade? (I assume they have more king suites)
I'd rather have a suite and ask for a rollaway bed than be stuck with a tiny room with 2 tiny beds, so any recommendations on which to book?
1) the twin beds are really twins or are they full-size beds?
2) if I book a twin will it decrease my shot at a suite upgrade? (I assume they have more king suites)
I'd rather have a suite and ask for a rollaway bed than be stuck with a tiny room with 2 tiny beds, so any recommendations on which to book?
2) I've gotten upgrades from twin rooms to king rooms, so it doesn't appear to matter. In fact, all rooms above the basic room are only kings so if you get an upgrade, you WILL get king plus rollaway.
#116
Used to be bulldoggolfer05
Join Date: May 2007
Location: São Paulo, BR/Miami Beach, FL/NYC/DXB
Programs: HGP DMD, HHonors DMD, SPG PLT, MR PLT
Posts: 2,295
What is the parking situation here on the weekend vs. weekday? Are there any cheaper options around (would even be willing to park in NoVa and take the Metro in)?
#117
Join Date: Dec 2001
Location: YYZ
Posts: 6,138
I just got back from the PH and the street parking looked very scarce indeed.
There is lots of parking across the river in Arlington, adjacent to Rosslyn station, which is one stop east on the Blue Line from Foggy Bottom/GWU, which is a few blocks from the PH.
I actually rented twice from DCA, which is about a 15 minute drive to the hotel in traffic, and dropped the car off at the end of each day, taking the metro back. Not super convenient but not onerous either. DC's metro system is among the best in the USA, IMHO.
There is lots of parking across the river in Arlington, adjacent to Rosslyn station, which is one stop east on the Blue Line from Foggy Bottom/GWU, which is a few blocks from the PH.
I actually rented twice from DCA, which is about a 15 minute drive to the hotel in traffic, and dropped the car off at the end of each day, taking the metro back. Not super convenient but not onerous either. DC's metro system is among the best in the USA, IMHO.
#118
Join Date: Aug 1999
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United GoldMM, Hyatt Plat, SPG Gold, Hilton Gold, Hertz #1 Gold, IC Ambassador, Avis Chairman's
Posts: 7,445
Have there been any changes to DIA breakfasts at PHDC? I read in another thread that they give you a selection, omlette + bev. or cold cereal + bev. and not allowing one to order off the menu liek before....
Anyone have experience with this? Thanks!
Anyone have experience with this? Thanks!
#119
Join Date: May 2004
Location: Northwest NJ
Programs: Starwood Platinum,Marriott Platinum, United Silver
Posts: 2,313
We were there last month (see my post above) and I saw no change. Order whatever you want and no charge at all.
#120
Join Date: Dec 2001
Location: YYZ
Posts: 6,138
Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_3 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7E18 Safari/528.16)
During my stay, I was not given the normal menu but the Diamond menu. I was fine with that but I wouldn't have been uncomfortable asking for a full menu. The breakfast staff were top-notch.
During my stay, I was not given the normal menu but the Diamond menu. I was fine with that but I wouldn't have been uncomfortable asking for a full menu. The breakfast staff were top-notch.